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“Dear Public Storage, your front desk people are above and beyond. Both Joni and Caroline are so knowledgeable, and accommodating I would want them to work for me. I am considering getting another space, they are great problem solvers. Thanks to the both of them.”
“Maurice is the best employee to work at this location. He might be the best employee amongst the whole company. Amazing personality, comedic approach and just overall wonderful energy. We enjoy our time at our storage unit every time he is here. If you are looking for a safe and protected space, talk to Maurice!”
“You Ladies and gentlemen are awesome ??? five ? stars!!! Your price, customer service and support, are way above what I am used to in the past.
I am looking forward to a long relationship and so glad to be apart of your family.... thank you for welcoming me and being so kind!!! ?”
“Joan explained all the rental options and made the whole experience easy. The storage spaces are clean and the facilities well maintained. I have enjoyed using this storage facility. Thanks Joan!”
“Stopped by this location to check out some spaces and prices. The facility was clean and had a variety of spaces. Natalie at the desk was helpful and answered all my question. When I am ready for my move, this will be the place I choose.”
“So far so great. Not demanding insurance up front or payment for that as we have homeowners that covers storage AND THEY ANSWER THE PHONE AT THE ACTUAL LOCATION! Very helpful.”
“I had a visit to public storage a few days ago and I had a lovely worker, Aiyana helped me with a clear understanding of my bill and what all I was paying for. She then helped me find a better storage size for the best pricing she could get me.”
“Went into Public Storage last week and was able to get in and out real quick. Thanks to Nick who helped me out of there quickly, he was a very friendly and knowledgeable employee. The location was very clean, and the bathrooms were well maintained.”
“Austin was very helpful on the latest visit I made to my storage unit. He has always been very friendly and kind. He is also very knowledgeable and courteous. Transactions go smoothly each time. Thanks Austin for being such a big help!”
6AM - 9PM
7101 NC-751, Durham
Self Storage
“Very clean place. The customer service when first opening my unit was 10/10. Scott was a very helpful person, also makes sure I’m accommodated every time I enter. I’ve been using public storage for years. This is by far my favorite location as of now.”
“Surety vs Public Storage: Surety - The good guys. Family owned; holds prices steady. Public Storage - Corporate owned, systematically raises prices 15-20% every year (or more often). I”
“Well managed facility, friendly and helpful staff. The facility is very clean and I have not seen any sign of vermin. The units are basic and generally well maintained, but I found an occasional spray of garage door lubrication has made raising the doors much easier for me. Drive-up access was a must, so I was willing to pass several other storages places closer to home. I knocked off one star for the problematic exit onto Old Lystra Rd, which is in the middle of a blind curve. I’ve had a couple of heart-stopping close calls because of speed demons zooming down Old Lystra. Situation could be remedied with mirrors erected opposite the driveway.”
10AM - 2PM
93 Booth Rd, Chapel Hill
Self Storage
“I had a unique storage need and Katie at the Booth Road location was extremely helpful in figuring out not only the best unit for my needs but what the entire process and cost would be from start to finish. Very helpful guide through a very helpful event. If I have storage needs in the future, I’d be likely to start here again.”
“Very nice staff and looks to be a well maintained facility. When i first got my unit i left it empty and unlocked. We were packing and hadnt started moving boxes yet. They called to make sure I still needed the unit.
A couple of helpful things ... The roll up door is very high when all the way open. Bring a string/rope to tie to the handle. And/or a small stepladder is handy for packing boxes high. Last as a precaution I put Roach Motels in the unit. You never know where packing boxes have been stored and none of us need "hitch hikers."”
Open 24 hours
5502 Durham-Chapel Hill Blvd, Durham
Self Storage
“Robert was a great help. We were able to buy the last few boxes we needed right from him. He helped us switch to a larger unit with no hassle. Not the cleanest drives but the unit was clean inside.”
“Went in concerned with my rate and a few extra questions. Met Mikey who was super kind and friendly. He got my rate reduced and answered all my questions. Great manager”
8:30AM - 6PM
4528 Hillsborough Rd #290, Durham
Self Storage
“I had a really good experience with Brassfield, during my approximately 3+ years there. The staff was friendly and great to deal with. I loved conversations with Ms. Barbara (she's awesome)! I had 1 issue while I was there with the seal on the storage door, and Ms. Barbara had it fixed immediately. Thank you Brassfield!”
“I was having an ongoing issue with transferring units and could not get any answers or help, until I decided to come in and was able to speak with Kim. Kim was VERY professional and quick to fix my issue. She was also very pleasant and funny! Thank you so much Kim for fixing my issue and truly putting customers first !”
“I needed a rental unit to temporally store some of my daughter's things when she graduated. Lawton Self Storage had the best rates and an air conditioned unit. They got me signed up and moved in with no problems. when it was time to clear out the unit they were equally as helpful.”
“Getting a storage unit here is so easy and efficient! We've had a smaller one for a couple of years and needed to upgrade to a bigger size and Brian was super helpful and kind with the transition. The prices are great here too, even for climate-controlled units! Thank you again, Brian!”
“This place is very clean and easy to get in and out of. The management and the staff have always been friendly and very helpful, excellent customer service. In addition, I find their prices to be reasonable. I highly recommend this place if you need storage.”
“This place is really professional. The people that I've dealt with are super nice and helpful. Its very secure with a gate with password. Open till 10 pm every day.”
“The registration process is a bit lengthy, and the waiting time on the phone are quite long, but staff were all very polite and helpful. After the initial set up going in and out is effortless.”
“Ensure the pick up of auto transporter is in good operable condition for one way trips.
The equipment was very dirty and needed servicing.
I requested another equipment and was told that's the one which was assigned to me. My experience during a 13 hours transfer were very difficult due to a faulty equipment.”
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“Very appreciative of the assistance provided by Jessica, property mgr. at Jones Ferry facility.. she helped us resolve an issue caused by bank card change which stopped automatic payment.”