The UPS Store #3654in Charlotte is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The store is located in the Olde Towne Village Shopping Center at Carmel and Quail Hollow. Customers have consistently praised the store's quick, friendly, and professional service. One reviewer visited for international shipping and was helped with all the necessary custom requirements, which were new to them. Another reviewer, who was organizing a celebration of life, expressed gratitude for the store's donation of large pictures and memory cards, which were completed in less than a day, showing compassion to the grieving community. The employees, Seth and Robert, have been described as truly the best, being helpful and knowledgeable. Another employee, whose name was not mentioned, was also praised for their exceptional customer service, particularly in assisting with a difficult product return. Overall, the UPS Store #3654 in Charlotte is highly recommended for its reliable and exceptional service, catering to the diverse needs of the community.
Seth was great helping me past closing time - he handled everything I needed
February 2025
Had a pretty annoying experience dropping off a return here. The bitter old guy at the front desk kept insisting I had to seal my package, even though my return instructions clearly said UPS would take care of it. Instead of just helping, he gave me unnecessary attitude and kept going on about it. Definitely didn’t need... read full comment
December 2024
Customer servicer was great and it didn't take very long at all to be served and then on my way.
