775 Concord Pkwy N, Concord NC 28027
“I had an issue with my weed eater ego attachment late on Saturday. I want to say Jeff the manager and Josh the technician went above and beyond to help us. Great customer service and they were able to figure out the issue and stayed past closing on the holiday weekend to get me working.”
812 Biscayne Drive, Concord NC 28027
“I would like to thank Lee and the STI team for excellent customer service. When I first came to look at their Toro inventory, I was not treated as a window shopper, but as a potential client. Many power equipment stores make you feel like you’re just one of many… I was greeted at the door, and sales rep Lee showed me different model Toro’s. Next time I came in I walked out with the Toro Grandstand 52” BIG BLOCK KAWASAKI!!! If you are looking for a local dealer who cares about their clients come to STI Turf Care Equipment!”
287 Executive Park Dr NE, Concord NC 28025
“Just wanted to share my thoughts about the Concord N.C. store. Chris Valdez my opinion does a very professional job with this store and the employees that work there. Chris has always been very helpful whether its products, billing, or anything I might need in the welding trade. It is my Go To Welding supply store. Being a customer of Airgas for over 30 years I can always depend on The team at Airgas of Concord N.C. to get the job done.”
2901 Zion Church Rd, Concord NC 28025
“On behalf of Coles heating and air, Jim is the man I have seen him abandoned at the counter.Three different phone calls and still helping customers. And he's always asks whose next? This 5 star is for Jim! I love J stone and they always have what I need! But this 5 star is just for Big Jim!!!”
940 Concord Pkwy N, Concord NC 28027
“I went to the outdoor section to pick up some gravel for a hole we will be filling - I had my toddler who also fall asleep right as we were about to get out (so my hands were full pushing the stroller). I find the Lowe’s worker already helping another couple so I wait and after 3 mins of lifting heavy bags of rocks, she immediately helps me. It was hot, no one else seemed to be on the floor and she had such a great attitude.”
8670 Concord Mills Boulevard, Concord NC 28027
“Best decision ever to pay the install fee. I installed our own floors and have done a lot of house work myself. However, I knew our old dishwasher had some sketchy DIY electrical work that was still hard wired into our home. Lowes sent Ben to uninstall, hall away, and replace our old dishwasher with a brand new one for the low flat service fee. We even gave them a heads up that we knew it would be a mess and Ben handled it with such safety and care! He was respectful, considerate when talking through options for removal (involved safety calls from the previous house owners unsafe set up), and spent the whole morning fixing a HUGE undertaking with speed and precision. He went above and beyond. We are so thankful for him, his work, and our safe dishwasher!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
Read the post
