This Verizon store on Concord Parkway provides an exceptional in-person experience. The wireless sales consultants are helpful, patient, friendly, and very knowledgeable. They offer great service, going above and beyond with equipment and plans. Customers can get help upgrading phones, trading devices, and saving on their monthly bill. The location also provides the latest promotions, free tablets with service, and detailed explanations of costs. The service is fast, easy, and delivers excellent results, making it a highly recommended destination for Verizon wireless needs.
Typically a long wait but I can always get things handled.
October 2025
Andrew Watson was very helpful with a problem I had with my Verizon billing. He called Verizon on my behalf and a very positive solution to my problem was made. Excellent service!
September 2025
jt was super kind and he went over and beyond for all of our needs. He made sure that all of our needs were met. I will definitely make sure that if we need additional assistance we will refer him.
