Verizon in Concord, NC, is known for its excellent customer service and knowledgeable staff. Visitors appreciate the friendly atmosphere and the efficiency of the employees. Many customers have shared positive experiences, highlighting their interactions with specialists like Jeff and Greg, who provided valuable assistance in selecting phones and saving money on plans. The store is also praised for its quick service, with customers reporting short wait times for various needs, including insurance claims and billing inquiries. Even those who had previously experienced poor service at other locations found renewed confidence in Verizon after visiting this store. Overall, the Concord location is recognized for its helpful staff and commitment to customer satisfaction, making it a top choice for mobile and internet needs.
I have had exceptional service when I stop at the store at Concord Mills. They are patient with my questions and help me work through any challenges I encounter as a grandma trying to cope with tech.
August 2026
Kudos to Raquel!!! Her patience & knowledge made this a great experience!
August 2026
Raquel was so helpful in helping me with a payment as well as internet services… very professional!!!!
