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9:30AM - 8:30PM
3500 N Roxboro St STE 24, Durham
Mobile Phone Accessories
“I couldn't have asked for better service! Fixed the broken screen on my Galaxy S22 Ultra. He was extremely personable, communicative, and efficient. Top-notch service for a great price. I HIGHLY recommend them.”
“I’m not one to leave reviews but this one deserves one. I came in after dropping my iPad in the shower. I brought it in with no hope and the gentleman gave me a diagnosis. After changing a few things that were water-damaged I picked up my iPad and it looks brand new. He did an amazing job not only fixing my issue but was extremely nice and patient with me. I will be a forever customer!!! Apparently, they also have locations in Burlington, Greensboro, and Winston-Salem! Best phone repair company in town for sure!”
“LaTavia assisted me. Amazing customer service and she help me solve an issue that other reps at a different location did not. She had patience, very knowledgeable and I’m glad she assisted me. Ask for if you go to Guess road. Thanks Cricket on Guess Road y’all the best!!!!”
“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“The service here was excellent, friendly and very helpful. They answered all my questions and the service was quick and sufficient. I had a very nice experience here.”
“Alonzo was funny, cool, and extremely professional. Fixed my phone for me quickly, and taught me how to do it myself if it happens again. Will absolutely be coming back here to support this place.”
“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.
Good job Sir, well done”
“Every time my daughter and I go in this store they always go above and beyond to help everyone. Even when it's very crowded they are very consistent, quick and very professional. Many kudos to Bryan and Wilmer.”
“I’ve been a AT&T customer for almost three years. I was in the corporate store on 15-501 one of the sales representatives in the store. His name is Eugene, he was absolutely exceptional! The world would definitely be a better place, with more kind and helpful people like him……”
“Android phone screen was very damaged. Phone Repair Zone is open on Sunday and provided exceptional service with reasonable prices. Phone is like new with no issues. Professional and patient with each customer. Store is also well stocked with accessories. Highly Recommended.”
“Lovely experience!! Thank you to the two employees there this past Saturday for assisting me with activating my phone. I had also met Doug on a previous day left with a warm welcoming impression. Everyone was kind, professional, and willing to be patient with me as I came in very upset from my experience at the North Pointe location. I appreciate their efforts and was more than happy to hear of their other products. 10/10 recommend coming to this location!”
“Maria was wonderful helping me. Very knowledgeable and very patient. When I come back I hope I see Maria. She answered all my questions and I was in and out. Thanks”
“When I hold it hello to whom it may concern, my name is Helena Navasues and I'm here at the cricket store in Durham and I met your manager Brandyn Martin and I want to tell you it's been remarkable. This young man is so knowledgeable and so kind and he also has a lovely sense of humor so I really enjoyed meeting him. I'm very grateful to him for really fixing this very difficult problem. I was with another company and years ago was with you and I came back to you because you know, it was just terrible with the other company Is consumer cellular. Brandyn was able to work through all of the kinks that were because of consumer cellular. So I want to congratulate you for having such a great manager. Hes absolutely wonderful,”
9:30AM - 8PM
1418 Avondale Dr Ste 7A, Durham
Mobile Phone Accessories
“Hello I was taken care of by the Manager Jorge he was absolutely top notch in customer service care an how to set things up.I left the location in amaze and very pleased.he is very noligable and patience great choice for a msnagerLavern H”
“The experience i had earlier today, Is Something i really appreciate as a woman that deals with ADHD the lady’s in here are patient and respectful. Very informative and positive. Thank you !”
“Jorge Montes was the best! Great customer service, friendly with a smile the whole time. Helped us choose the best device for what we needed. Very happy customer right now”
“Edward and Luis were informed, professional and very patient. I walked in with an immediate emergency and they made a way for it to work eventhough it required additional effort. Greatful to you both ??# get a boost”
“AT&T were great in providing quick efficient service and helping me and my daughter with the upgrades of our phones! Demarcus was fantastic from start to finish!”
“Ms.Treonna is the BEST store manager is location had!!!! She's so patient and sweet! And a smile that will make you feel so warm inside THANK YOU Treonna You made my day much better when I came to you:)”
“I was very impressed with the knowledge, efficiency and pleasant personality of Brett, one of the managers. They def know what they are doing when providing solutions. My best ever experience at one of these stores.”
“Reyna, what can I say? Reyna helped solve a problem that nobody else in the world could solve. She was patient and amazing and she deserves 100% raise. We invited her out to dinner, but sadly, she was committed to the work and had to say no.”
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“This place has amazing service! The prices are great, the workers are very nice, and the service is very timely. Y'all should really come and check this place out!”