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9:30AM - 8:30PM
3500 N Roxboro St STE 24, Durham
Mobile Phones
“This place has amazing service! The prices are great, the workers are very nice, and the service is very timely. Y'all should really come and check this place out!”
“The store is great and affordable. You can make an appointment and they will replace a cracked screen in an hour. They provide quite a range of repairs on almost any device. They also take walk-ins but you may have to wait”
“I had a wonderful experience with K the representative, She help with no hesitation and her service was expeditiously wonderful.
I recommend asking for her when you arrive to the store.”
“I Love this store, I drove from.other side of town just to come here it has the best service.
Look at google everyone loves it!
Great deals! And they speak spanish!”
“I couldn't have asked for better service! Fixed the broken screen on my Galaxy S22 Ultra. He was extremely personable, communicative, and efficient. Top-notch service for a great price. I HIGHLY recommend them.”
“I use a Microsoft Surface, a wonderful 2-in-1 that is an absolute nightmare to service; it has two batteries, and the casing is glued, not screwed. Before I found TCR, I would have had to ship my unit to Pittsburg, PA, and hope to get it back, in working order, in about ninety days.
TCR on 9th street in Durham agreed to undertake replacing one of the batteries, which involves prying the casing apart, keeping track of a gazillion tiny pieces, reinstalling the battery, then gluing the unit back together again.
TCR was upfront about the difficulty and made no false promises, but in about ten days, I had my unit back, and the repair is flawless.
TCR will be my go-to for all our cellphone and tablet needs going forward. They do excellent work, and their customer service is superb. I can’t recommend them highly enough.”
“Best phone repair service I've ever been. When the quote says, "Save the best for last." It was meant for Phone Repair Zone!! I don't know how I lived without them. I'm hard on phones and the phone I have now, I've replaced the screen 3 times and had the screen cut out like 8 times and I walk in give him my phone and 5mins hr gives it back. So I'm one happy lady. Will always go here, thank you for everything”
“Joshua had so much patience with me, he took extra time and personalized my experience in the store. I’ve been a customer for years and I’ll continue to be because of Joshua’s attention to detail and world class customer service. Thanks Joshua!!!”
10AM - 8PM
1720 Guess Rd Suite 50, Durham
Mobile Phones
“LaTavia assisted me. Amazing customer service and she help me solve an issue that other reps at a different location did not. She had patience, very knowledgeable and I’m glad she assisted me. Ask for if you go to Guess road. Thanks Cricket on Guess Road y’all the best!!!!”
“I had the greatest experience I've had in a while. Mike was top notch. He immediately greeted my wife and I and proceeded to help us. He was knowledgeable and very informative. The main was he made me feel welcome and continued working until getting our purchase completed. Thanks Mike and I would highly recommend him to all my family and friends.”
“This place is a Godsend!! She is located close to my home, always has what i need and is always in place to provide a service to me whether its mailing something or having something faxed!!”
“Great services , very happy to fix my cell bcuz i need recovery my email Yahoo lock my emails i need to go w my chart bcuz i have all my prescription & more, thanks Fabian for u help and service.”
“Working with SAMUEL M has been an absolute pleasure. He is professional and knowledgeable and also dedicated to providing top-notch service and support. The staff was great and answered all my questions. I was completely impressed with their professionalism and customer service. They took the time to understand my needs and provided fair pricing and value for money. I highly recommend this business. Thank you so much for the help, Samuel...!!”
“Went in twice needing help with different things in my account and Alan and Victor solved everything without further issues. Thank you for a greay customer service!”
“The service here was excellent, friendly and very helpful. They answered all my questions and the service was quick and sufficient. I had a very nice experience here.”
“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“Great service! The staff was very helpful and knowledgeable. Helped me out with everything. It took more than an hour due to the long process but they were very helpful. Also gave me some "T-Mobile swag".”
“Never been to a place like this before, but when my S22 Ultra phone screen cracked they handled it easily. I even called around to get prices and everywhere else told me they didn't have the part and it would be several days. These guys fixed my phone in under an hour!”
10AM - 8PM
3600 N Duke St Ste D, Durham
Mobile Phones
“This store's employees mainly speak Spanish very well, also English, so the treatment is with the warmth and joy of the Latino who works honestly in the United States, credit card payments are accepted, ample parking and flexible hours that accommodate the customer's needs...”
“The young lady who provided service to me at the AT&T store across from Southpoint did an excellent job for me. I got there early, just after store opened, and Deja was very attentive and gave me information that I needed to finalize my new phone selection. She started the lengthy transfer of phone data, with instructions to finish it, to minimize me wasting time in store. Product selection and accesorios for new devices are great. I suppose customers appear in waves, so I'll end by saying that this store definitely seems to need two people in store at all times, especially when there is heavy demand for upgrades, such as when local colleges return to session.”
“When I hold it hello to whom it may concern, my name is Helena Navasues and I'm here at the cricket store in Durham and I met your manager Brandyn Martin and I want to tell you it's been remarkable. This young man is so knowledgeable and so kind and he also has a lovely sense of humor so I really enjoyed meeting him. I'm very grateful to him for really fixing this very difficult problem. I was with another company and years ago was with you and I came back to you because you know, it was just terrible with the other company Is consumer cellular. Brandyn was able to work through all of the kinks that were because of consumer cellular. So I want to congratulate you for having such a great manager. Hes absolutely wonderful,”
“I wouldn’t recommend boost to a friend but I am grateful for Mimi’s help. It took a few visits to get what I was looking for (phone and plan that fit my budget) but I got it in the end.”
“Today I had the best customer service ever when visiting AT&T on Glenn School Rd, Durham NC. I had the pleasure of working with the store manager, Kasan and Yanet. They were very attentive, honest, and patient with me. They answered all of my questions and in all honesty convinced me to stay with AT&T because due to the poor service I had received in the past, I was ready to leave AT&T for another service provider. Thank you so much Kasan and Yanet for helping me today and making sure I left the store with a smile on my face. I will most definitely recommend customers to visit this location. You will not be disappointed.”
9:30AM - 8PM
3437 Hillsborough Rd #120, Durham
Mobile Phones
“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.
Good job Sir, well done”
“We received excellent customer service by a young lady and young gentleman that were working today(sorry I didnt get their names.) We were having an issue with a locked phone screen. They were knowledgeable and helped us to troubleshoot and find away to be able to access the phone. Thank you for your patience, kindness and excellent customer service.”
“I was very impressed with the knowledge, efficiency and pleasant personality of Brett, one of the managers. They def know what they are doing when providing solutions. My best ever experience at one of these stores.”
“I went out of my way to come to this store based on reviews. I was not disappointed. Ahmed was very knowledgeable and helped me get a better deal than what I was looking for. I recommend.”
“The best customer service ever, done by a young Hispanic lady. Her name is Yanithi. She answered all my questions and was very friendly. Also being bilingual is a plus! She explained everything to my grandfather in Spanish and was very patient. I also appreciated how clean the store was! Definitely recommend Yanithi. I’ve gone to other Metros and will drive to this location just for her.”
10AM - 8PM
3713 Wake Forest Hwy, Durham
Mobile Phones
“Every time my daughter and I go in this store they always go above and beyond to help everyone. Even when it's very crowded they are very consistent, quick and very professional. Many kudos to Bryan and Wilmer.”
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“So these guys at Bull City are great. Want to know how I know. My wife has had several items repaired there and she raves about them and gives them 5 star reviews. And my wife is a hard ass, hard to get a great review out of her. Go Bull City Mobile Repair. LOL.”