8AM - 6:30PM
6012 Bayfield Pkwy, Concord“My wife was pulling a large package into your store when one of your employees came quickly to her aid and pulled the box in. He was so kind and gracious...a credit to your company. She didn't get a name but hopefully you can identify by the receipt .March 8th @1335...tracking ID 46954”
“I truly like to thank the team at this location for their excellent customer service. I was greeted upon arrival with a smile ?. I was asked how can I be helped? Again I want to thank the team for their awesome service!!!!”
“I love this locally owned business! Ms. Hemal is an expert in customer service. She remembers not only my name but often who I am shipping to. I have been visiting this business since they opened for all my shipping needs. Yesterday, Hemal assisted my husband and I complete our paperwork, pictures and shipping to renew our passports. We needed them expedited and she flawlessly walked us through the process.”
8:30AM - 7PM
13016 Eastfield Rd Ste B200, Huntersville“THE UPS STORE EASTFIELD RDIt's a BLESSING to have this store in the communityThey have almost everything.THE EMPLOYEES ARE KNOWLEDGEABLE, COURTEOUS AND MAKE YOU FEEL AT HOME.THEY WORK VERY VERY HARDthank you so much!!!”
“Good customer service is what keeps your customers and what brings in customer. I was here last week and the workers who work there were super attentive and helpful.I would come back to this location whenever I'm in the area again”
“Despite the busyness of the holiday season, Brett went above and beyond to find my package that was lost in transit and rerouted to this Access Point. He provided top-tier customer service and treated my package as if it were his own; I am gratefully appreciative and highly recommend this location for an authentic customer experience!”
8AM - 6:30PM
7209 E W.T. Harris Blvd Ste J, Charlotte“Really great customer service experience. Needed some items printed for DMV—employee printed them quickly and also printed an extra insurance proof for my car since it didn’t change the price. Also saw him be very patient with another customer who was ESL and didn’t understand the need to email the print orders. Definitely recommend for printing needs.”
“I came here for notary services, photo copying and finger printing services. The ladies are so friendly and kind. The customer service here is client centric..staff are people centered.”
“Kayla and Sam did an amazing job in helping me with questions and explained to the point where I understood my documentation to the fullest.great work thank you for being nice, more workers are needed to be like this.”
8:30AM - 7PM
8640 University City Blvd A-3, Charlotte“I needed my passport renewed, so I came here for a passport photo. It was fairly busy, but the employees did an excellent job of dealing with all the clients quickly and professionally. They were also able to get me not only the photo, but to help me with the whole application. Overall was very impressed, especially with the guy who seemeed to be in charge.”
“Ran to The UPS store today, (14 Jan 24) to print something off. Nate was so very helpful. I am not exactly Tech Savvy and I was doing this for someone else. I showed him what was needed and in under two minutes I had my needed item, all with Friendly Customer Service.Thank YouWendy”