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“My wife was pulling a large package into your store when one of your employees came quickly to her aid and pulled the box in. He was so kind and gracious...a credit to your company. She didn't get a name but hopefully you can identify by the receipt .March 8th @1335...tracking ID 46954”
“I truly like to thank the team at this location for their excellent customer service. I was greeted upon arrival with a smile ?. I was asked how can I be helped? Again I want to thank the team for their awesome service!!!!”
“I love this locally owned business! Ms. Hemal is an expert in customer service. She remembers not only my name but often who I am shipping to. I have been visiting this business since they opened for all my shipping needs. Yesterday, Hemal assisted my husband and I complete our paperwork, pictures and shipping to renew our passports. We needed them expedited and she flawlessly walked us through the process.”
“THE UPS STORE EASTFIELD RDIt's a BLESSING to have this store in the communityThey have almost everything.THE EMPLOYEES ARE KNOWLEDGEABLE, COURTEOUS AND MAKE YOU FEEL AT HOME.THEY WORK VERY VERY HARDthank you so much!!!”
“Despite the busyness of the holiday season, Brett went above and beyond to find my package that was lost in transit and rerouted to this Access Point. He provided top-tier customer service and treated my package as if it were his own; I am gratefully appreciative and highly recommend this location for an authentic customer experience!”
“Good customer service is what keeps your customers and what brings in customer. I was here last week and the workers who work there were super attentive and helpful.I would come back to this location whenever I'm in the area again”
“Thank you, Scott! My wife and I came in to ship equipment back to her former employer after leaving the company. Unfortunately, her former employer made some last minute changes on how they wanted the items separated in multiple boxes to various locations. Since we were already in the store when receiving these new requirements, we were scrambling given we had no opportunity to prep before hand. Scott was exceptional at helping us navigate the details of each package while being patient and accommodating. We are grateful because he was integral in making the best out of a less than ideal situation. Give Scott a bonus, raise, trip to Turks and Caicos… something! He model customer service while driving efficiency providing solutions for our shipping challenges. We will be back.”
8AM - 6:30PM
7209 E W.T. Harris Blvd Ste J, Charlotte
Shipping Centers
“Really great customer service experience. Needed some items printed for DMV—employee printed them quickly and also printed an extra insurance proof for my car since it didn’t change the price. Also saw him be very patient with another customer who was ESL and didn’t understand the need to email the print orders. Definitely recommend for printing needs.”
8:30AM - 5PM
8845 Craver Rd, Charlotte
Shipping Centers
“Quick. Only one complaint. If people have appointments there needs to be some type of booking service or person there for that - so when they are late people can be notified. I'm an alum so I'm only taking away 1 start but I waited 32ish mins for after my scheduled time. Parking also is not free here so that too and if you park in the wrong spot on campus you can risk getting a ticket so they need to fix that.Other things: they take the photos here and have apps on site and do they money orders too.”
“I came here for notary services, photo copying and finger printing services. The ladies are so friendly and kind. The customer service here is client centric..staff are people centered.”
“The lady knew exactly what I came in for and pointed me in the direction I needed to go to drop off my package so it was quick and easy! I really appreciate that!”
“Kayla and Sam did an amazing job in helping me with questions and explained to the point where I understood my documentation to the fullest.great work thank you for being nice, more workers are needed to be like this.”
“I had to scan a multipage document and Fedex Kinkos was the first place I thought of. The process was seamless. The associate was very nice and helpful. It took all of 5 minutes to scan 30 plus pages. It was a little expensive, $.55 per page. Consider them for all your office needs.”
“Jaalem is awesome, great personality, great conversation, very quick at getting what I need it done, I definitely be back. Thanks Jaalem if I could grade like a test, I would give him 100+50 so 150 extra credit.Very very very professional”
“I found everything I needed today. When I was in line to pay, I witnessed a remarkable customer service phenomenon. A man insisted on paying $10 for a $40 item. He said it was damaged. The cashier, Amber, was very pleasant and explained that she could only take 10% off. It actually wasn't damaged, but the plastic wrapping was off. She called a manager and still remained unaffected by this customer that was getting quite rude. After he stormed out, she smiled as I walked up and we joked about it a bit. Kudos to Amber for being calm and professional!”
8:30AM - 7PM
8640 University City Blvd A-3, Charlotte
Shipping Centers
“I needed my passport renewed, so I came here for a passport photo. It was fairly busy, but the employees did an excellent job of dealing with all the clients quickly and professionally. They were also able to get me not only the photo, but to help me with the whole application. Overall was very impressed, especially with the guy who seemeed to be in charge.”
Open 24 hours
8538 N Tryon St, Charlotte
Shipping Centers
“I've come to this FedEx numerous times and the staff is always professional and knows exactly what I need. My newest visit involved Ana. She was very sweet and walked me through how to use the printer for my copies. Very sweet. When I need FedEx I always come to this location. The guys in there are great as well.”
“This is a great location, am a 63 yr old senior , new to the area, I received the best of care with assistant from Katie. She was able to answer all my questions with knowledgeable information of what her company offers. Keep up the great job and thank you so much , for all your help! In addition, Mgr. Lisa , did an exceptional job training her worker, Katie.thank you Mgr Lisa. I will recommend your store , to my family and my friends , I met here in Concord,NC.”
“I've been going here my whole life and after seeing the reviews I had to leave one myself. The owner lived in my neighborhood growing up and I think he sold the place, the New Mexican restaurant and new owners here are still great. I'm very personal with them maybe the people leaving reviews are just bad people. Great gas station!”
8:30AM - 8:30PM
1190 N Wendover Rd, Charlotte
Shipping Centers
“The FedEx Ship Center on Wendover Road in Charlotte is an absolute lifesaver for anyone in need of reliable shipping services. From my personal experiences, I can confidently say that this location consistently delivers exceptional service.First and foremost, the staff at this FedEx Ship Center are top-notch. They are friendly, efficient, and always willing to go the extra mile to assist customers with their shipping needs. Whether it's shipping packages, printing documents, or answering questions, their professionalism shines through.The center itself is well-organized and equipped with all the necessary tools for hassle-free shipping. I appreciate the convenience of their self-service kiosks, but the staff is always there to provide guidance if needed.One of the standout features of this location is their commitment to timeliness. I've rarely encountered long wait times, and they excel at meeting shipping deadlines, which is crucial for both personal and business shipments.Additionally, the FedEx Ship Center on Wendover Road offers a range of shipping options to cater to various needs and budgets, making it a reliable choice for all types of shipments.In summary, the FedEx Ship Center on Wendover Road in Charlotte is a shining example of efficiency and customer service. Their dedicated staff, convenient location, and commitment to timely deliveries make it my preferred choice for all shipping needs. Highly recommended!”
“Staff were helpful and friendly. Had to go to pick up a gift shipped to me. They only allowed 3 people in at a time to meet physical distancing along with masks required.”
“Running an online business, drop off is a breeze with them. There has been a few times where a customers package was marked delivered and it wasn’t there. You can ask the post master for GPS coordinates on exactly where it’s delivered. If it was misdelivered they’re obligated to retrieve it and redeliver.”
“This place is amazing! Had an employee running their power mop in the earlier evening forced us out of the way twice, once while we were trying to browse the meat department, and another as we were trying to use the self checkout. I'm appalled that management allows such behavior. As a former Food Lion employee who mopped the floors with a traditional bucket and mop before they started having power mops, such behavior would have been completely unacceptable. Never would I have expected a customer to just get out of my way. Love it!”
8:30AM - 5PM
10926 David Taylor Dr STE 120, Charlotte
Shipping Centers
Open 24 hours
8708 Gray Willow Rd, Charlotte
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“Ran to The UPS store today, (14 Jan 24) to print something off. Nate was so very helpful. I am not exactly Tech Savvy and I was doing this for someone else. I showed him what was needed and in under two minutes I had my needed item, all with Friendly Customer Service.Thank YouWendy”