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“Had to transfer my service from TMobile. I’ve been in sales and service for the last decade. Elizabeth’s customer service is 10 stars. She goes above and beyond. Especially with the kind of service you get nowadays. She handled everything so fast and so smooth. Did all the work on her own and we were out within 15 minutes. If you’re headed to this store talk to Elizabeth!!!
Verizon, giver her a raise!!”
“Got my shattered phone screen repaired in an hour with genuine OEM parts for ~$75 less than the next best offer in town. I discovered an issue with my selfie cam a few days later and had to make a flight the next afternoon, and they fixed it for me as soon as they opened for no charge. Excellent service and reasonable prices 👍”
“I’ve been a AT&T customer for almost three years. I was in the corporate store on 15-501 one of the sales representatives in the store. His name is Eugene, he was absolutely exceptional! The world would definitely be a better place, with more kind and helpful people like him……”
“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“The experience i had earlier today, Is Something i really appreciate as a woman that deals with ADHD the lady’s in here are patient and respectful. Very informative and positive. Thank you !”
“Reyna, what can I say? Reyna helped solve a problem that nobody else in the world could solve. She was patient and amazing and she deserves 100% raise. We invited her out to dinner, but sadly, she was committed to the work and had to say no.”
“Olivia was incredibly helpful and patient. She helped me solve my phone number issue, explained everything clearly, and made the whole process much less stressful. I really appreciate her professionalism and kindness.”
“Ty was so helpful, patient, and kind! We went into the store with a complicated series of asks. Ty helped walk us through each step. He helped us fix or find workarounds for the numerous glitches we encountered in the T-Life app, which corporate kept directing us back to for everything. He was patient as we priced out several different options, and he helped us set up our various devices and new lines. Thank you, Ty! We’ll definitely head back to this location in the future!”
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“This was the best experience I have ever had with store. Davaun and Emily were the best. Very knowledgeable and extremely personable. Be prepared for trivia. Emily knows her stuff! So glad we switched from Verizon.”