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“I recently opened an account there 2 weeks ago. Doing such things always puts me on edge. Elena (I hope I spelled her name correctly) assisted me in opening my account. She had a wonderful attitude, was calming, friendly, and professional. She even called a few days later to check in me. The whole experience was excellent customer service.”
“This is the best branch of Bank of America.
They have lockers.
They have very friendly staff eager to help.
Yesterday went to avail the notary service, which only Manager Niikolas Kastanis supposed to do. He helped me inspite of more documents needing certification stamp. Great Service and extra Thanks to Nikolas.
**just a tip - it is better to schedule appointment via app - to ensure guaranteed service.”
“I have banked here since moving to NC 17yrs ago and they have been amazing at both the Rural Hall and Kville branches. Ruth Dowell at RH, Debbie and Molly at kville. Thank you!! THall”
“By far, The best bank I've ever banked with. I will always be a customer of Pinnacle. They are all extremely friendly and helpful. They always greet you with a smile. Love thus bank!”
“I’ve been here about 3 times so far and my experience with tyler has been amazing! He has such a positive attitude and never fails to fix my banking problems (give that man a raise)”
“I've banked with PNC for years and they are the best! The kernersville branch has always treated me well. I've had some very difficult and specific issues and they have helped me handle them with little to no trouble at all. Michelle and Mindy specifically are absolute rockstars.
All communications has been prompt and easy to follow. If they are unable to do something, they are honest about it. System issues have happened before and delayed things but that is literally just a system issue and it was communicated promptly and clearly so I was able to get my transactions completed.
I absolutely love PNC. Be it online, over the phone or in person, they will do what they can to help if they are able. All of the staff I have had interactions with have been so understanding and kind, which is very much appreciated. Customer service is superb.”
“I enjoy interacting with the State Employees Credit Union. They are fast, polite and most of the time willing to make the extra effort. The rates are typical for the area. The building was in immaculate shape. No line at this location and it was the lunch hour. This place get 5 thumbs up! Check it out today if you qualify for membership. Note: I did not take pictures because I did not want the employees to think I was casing the place. Recommend!”
“My wife and I have been banking with this bank for years. We were glad to see the same friendly faces when the bank changed from SunTrust to First Horizon. The 5-Star customer service we have always received from Ashley Snead, Universal Banker and David Baker, Insurance and Annuities has been exceptional. To illustrate, Ashley made wiring money to our clients an easy process. Moreover, when I needed a new ATM card David made me one right on the spot at the branch. Everyone is always so helpful and friendly making you want to visit the bank. I know it is no easy task to operate a bank. However, you would never know of all the hard work being done in the background because the bank is run flawlessly. The Operations Manager Renee Payton is a superb manager. Her leadership focuses on taking care of her Staff, making her Customer’s experience excellent, and helping her Staff together with her Customers on their banking journey. I give them 5-Stars!”
“I just completed an auto loan, and Belinda Steiner, Senior Relationship Banker, was exceptional in helping complete this loan. She was extremely professional and meticulous in all aspects of the transaction. I highly recommend this branch and their wonderful staff and will continue to do my banking there.”
“I have been banking here personally and for my business for nearly 2 years. There is not one negative thing that I can say about this bank and their staff. Always very pleasant and welcoming. Never have I had any issues and they always go beyond my expectations. Thank you for being a great bank!”
“I posted another review for a location recently because I was unhappy with their service. Came to this location and it was in and out, staff was kind and courteous. Awesome place! Well put together and good staff, Belinda was a pleasure to talk with.”
“I really don’t get all these negative comments because every time I go there I get great service. Yes, sometimes they have the bad days but it’s very rare. People needs to stop complaining over little things like the news channel. Be grateful that they have PEOPLE working with great attitudes! There are businesses that had to close their doors because they don’t have enough people. I’m glad to see them every time I go to the branch and always treated great! Thank you!”
“I mean they aren’t that bad. A lot is left to be desired. But they are the most consistent. Enter a location and 9/10 your problems are solved. On the security side, they go too far, locking your account at random it seems, but better safe than sorry i guess. Don’t expect well integrated technologies or special offers.
If you don’t use this as your primary bank you won’t get any benefits but I would still recommend having an account here so at the least you can say, “there’s always allegacy.” There’s no penalty to just keeping $5 in it for the rest of your life”
“I’ve been banking with Wells Fargo since moving back to NC in 2018 and have had GREAT experiences every time. There are lots of branches all over (with friendly tellers), many open on Saturday mornings, along additional stand-alone ATMs in many parking lots.! Their website is very good too. I highly recommend them as a bank.”
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“My wife and I applied for a loan with our local Fidelity Bank here in Kernersville North Carolina. Gale Motsinger walked us through the entire process and what we needed to do and we got approved very very quickly. Gale was incredible to work with and we would recommend her to anybody else that needs to get a loan”