“Go see Lex! She is AMAZING ?
So knowledgeable, patient, and kind. I've been to numerous stores and she is the best AT&T employee I have ever had the pleasure of working with!! We almost left this company and without knowing, her customer service skills is the reason we didn't take our business elsewhere.”
10AM - 6:30PM
1720 Windsor Square Dr, Matthews
Mobile Phones
“I came in sad that my phone was not working but left with a smile! Thank you for great customer service and being to fix my phone like new! I even left with a privacy screen protector!”
“I had a great experience at the Matthews Township Parkway T Mobile in Matthews NC. Expanded Charlotte NC area.
Dwantae showed me plans and answered all my questions pertaining to my needs. He also helped me pick out the plan I needed based on my needs.
He converted my service from Verizon to T Mobile. He was very patient and completed the conversion very quickly.
I have had T Mobile for a week now and have had great coverage and service.
I will be recommending Dwantae and T Mobile to everyone.
Signed: Edward Teeter”
“Very helpful staff asking you if you need help with anything. The cashier was friendly. a very good selection of controllers computers monitors keyboards and Mouses. good store for technology”
“I had an excellent experience at this store. Carmen was very helpful and friendly. She made sure to provide exceptional customer service and went the extra mile to make sure I was satisfied and answered all questions that I had with making my purchase. I will be returning back in the future”
“I cannot say enough good things about Smart Phone City and especially Donnie! He is always beyond helpful and truly goes above and beyond every time I come in. I’ve been getting my phones repaired here for years because the service is consistently reliable, the pricing is great, and everyone who works here is friendly, professional, and genuinely cares about their customers. On my last visit, Donnie even gave my little one a small flip phone they had, which absolutely made my little one’s day. It’s thoughtful gestures like that and the consistent quality of work that keeps me coming back. If you need your phone fixed, Smart Phone City is the place to go. Donnie and the entire team are the best!”