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“Just had my I Phone 13 mini screen replaced and it could not have been an easier and more pleasant experience. The cost was less than I was expecting. I assume I was interacting with the owner of this small business and he is an extraordinarily nice person.”
“Fast and professional. I would highly recommend this location. I had my back glass replaced on my Galaxy S24 ultra and I think it may have taken 20 mins. In and out.”
“I went here hoping to sell a diamond ring and the lady who helped me was very nice she made joke with me the entire time everyone was helpful in good moods i definitely recommend if you want to sell any of your jewelry”
“Luz was a great and enthusiastic sales person she helped me with the trouble I had on my phone and even managed to lower my bill for me to get more bang for my buck .”
10AM - 7PM
5025 N Tryon St #103, Charlotte
Electronics
“I switched to cricket from metro and the customer service was excellent. Luz and Jackie helped me get a discounted IPhone 16e and fully protect my phone. I will be coming back!”
“I received excellent service from Sandy and Valentina. They were both very friendly, professional, and helpful throughout the process. It was a pleasure working with them.”
10AM - 7:30PM
6404 Albemarle Rd Ste D, Charlotte
Electronics
“Arrived as soon as they opened, and we were greeted immediately. Had some issues going on with a phone, and while the issue could not be resolved immediately, we still received great customer service. Located off Albemarle Rd. Beside a Fitness Connection with plenty of parking spaces to choose from. It's kind of a sketch area, but no issues at all. Wouldn't mind returning if I ever need to.”
10AM - 7PM
5618 Albemarle Rd Ste 500, Charlotte
Electronics
“Hi my name is Rhonda Laney had a pleasure to talk with a young lady by the name of Joseline at 5618 Albemarle road near Chuck-E-Cheese Joseline was exceptional in her knowledge her customer service skills extremely pleasant if anyone needs help with a cricket service or phone please reach out to this young lady again her name is Jocelyn thank you Jocelyn for your expertise and helping me with my phone service today you have a warm spirit in your kindness keep up the wonderful work and your beautiful smile sometimes you never know what a person is going through and just that special person will help make their day and that's what you did for me thank you so very kindly and you have a wonderful day thank you again and please in one out there that need phone service play see Jocelyn the address is 5618 Albemarle road near Chuck E cheese”
10AM - 8:30PM
2125 Matthews Township Pkwy #367b, Matthews
Electronics
“A truly legendary place! You simply can’t beat the $1.50 hot dog and drink combo — it’s unbeatable. Yes, it’s always crowded, but it’s absolutely worth it. The food is quick, tasty, and affordable every time. Big thanks to all the staff for keeping things moving and doing a great job!”
“Called in with a TV problem and got an honest answer about my options. (in this case I needed a new TV) No sales pitches, no back and forths just a clear answer. Really shows the integrity and pride in their work that happens here. I don't know if I'll be buying a TV here (If I do I'll update this review) but I know they will for sure be on my list after today.”
“I had an amazing experience at this T-Mobile store! Izzy was absolutely awesome—the best customer service I’ve received in a long time. She was professional, knowledgeable, patient, and took the time to answer all of my questions. It’s always satisfying coming into this store because every problem is handled with professionalism and genuine care. The entire team makes you feel welcome, and they go above and beyond to make sure everything is taken care of. Highly recommend this location, especially if you get the chance to work with Izzy!”
10AM - 7:30PM
5700 University Pointe Blvd #113, Charlotte
Electronics
“Good afternoon, I am writing to you to inform you that I feel comfortable with the girl Jessica and Ingrid for their attention and patience. That's why I have decided to stay with you. I have approximately 6 months old and I have never felt so good with other people, as they do with their beautiful attention. I feel safe since I come from the subway and I was scammed. Thank you very much for your attention and I bless Ingrid and Jessica. Thank you”
“We had a great time! Both Thomas and the other lady with the purple hair we're so helpful and explained everything clearly. They were so polite and patient!”
“Staff was super helpful and friendly!! Connor did a great job explaining my bill and his coworker janiya was very accommodating for my family. Definitely will be returning here for future Tmobile visits and questions!”
“Came in stressed because I needed a new device same day and Ruben was able to help me quickly and efficiently. He made the whole process easy for me and helped tremendously. The whole staff was friendly and the store was very clean. Would be back and would recommend!”
“The girls working were very helpful and did the best they could to help my situation but do not order phones online through Cricket I ordered phones 10 days ago and I still have not received cannot get a refund until I received the phones which UPS has lost SMH”
“Eyby is Awesome ? she always is willing to help sn ole lady like myself with set up. This is the 3rd time. I wish everyone was as nice. Thanks and blessings she's truly an asset and my saviour”
“Inventory is has improved but limited for choice
I can tell that the store does not have the same amount of material that the Concord Mill store does
Very friendly staff and accommodating”
“Yesenia was super friendly & patient. She helped me find the perfect phone for my lifestyle. I didn’t feel rushed or pressured, which I really appreciated.
They have so many options for phones, accessories, and service plans. She even helped me transfer all my data and set up my new device before I left the store. I will be coming to this store from now on. The people here genuinely try to help. Thank you for the awesome customer service. It’s a talent!!!”
“This location is pretty big and renovated. I did come on a Saturday, so it was quite BUSY, to say the least. Parking was full, but I was able to snag one almost at the front. There is a big parking lot so there are plenty of spaces to choose from. Inside was pretty clean but just so much traffic. The makeup section was picked apart and crowded, so I just opted to stay away. Other than that, it is a great location and has a variety of things and is well stocked. I would try to avoid going on weekends as it seems it's always so crowded when I go on weekends.”
“I was looking for a Black Series Darth Vader helmet and could not find it at any of the locations within 100 miles. But the system kept showing that the Matthews location had only one left. So I drove 40 minutes only to be told that if it was not on the floor, it meant it was sold. The young man was a bit rude and seemed bothered that I asked questions about the product. So, I left. I forgot about it and resumed my search a couple weeks later. Once again, I was being told Matthews had the helmet. I called the store trying to figure this out. A man by the name of Mike decided to help. He went to the back of the store and searched for what seemed like 25 min. All the while, Im on the line hearing him move boxes and telling me to bear with him. He finally found it! Turns out, it was on 2 day hold since 2022! He set it aside for me and it took me an hour to get there. Mike went above and beyond. Such a nice fellow and I'm happy Gamestop have people like him. Mike is awesome. Thanks Mike!”
“Excellent service I wanted to change my phone number to a new cell phone, it didn't take less than 10 minutes in other stores they couldn't and didn't want to do it for me, very kind and helpful workers”
“This Target is an older model but well kept. Even though it's near a college the shelves were pretty well stocked on move in days. They had a lot of cashier's to help with the rush at night (8pm).”
“Jaelyn J the manager was very helpful and kind when I came in to get internet for my father at his home and she made it so easy. Definitely stop in to see her if you need anything. I recommend this store.”
“Power was out during hurricane Florence but these guys opened up shop anyways so I was able to get what I needed to hook up my generator at home that night. A true blessing. Putting others before themselves. Will definitely visit again and recommend to others.”
“From the first time I called to rent until today the employees of this location are so nice and speak with care. Thank you all for still taking pride in caring about the customer experience!”
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“I have never had an issue shopping at this location. I typically stop by on my way to work and on my way home. My encounters have been nothing but positive and I would recommend given them business. The owners are friendly and always engage in friendly conversations”