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“Excellent customer service, clean store, friendly employees. Always helpful and when I send them items to print and it’s instantly. Thanks Mint Hill, UPS! 🤗👏”
“I had an excellent experience at The UPS Store. They created beautiful, high-quality bookmarks for my book, and I couldn’t be happier with the results. The print quality was crisp, the colors were vibrant, and everything came out even better than I expected.
The staff was professional, patient, and very helpful throughout the process. They made sure my design looked perfect before printing and delivered everything in a timely manner. You can tell they take pride in their work and truly care about customer satisfaction.
I highly recommend this location for anyone needing printing or custom products. I will definitely be coming back for future projects!”
“A few weeks ago I went to Cissy's to make some copies and mail a package. Cissy was so helpful, upbeat and positive. Each customer that came in was well received and treated with love and respect. She mentioned that the Holy Spirit had moved her to buy this business and it's clear she shares life and love through her business.”
“Great experience at The UPS Store! I used their notary service and shipped a package. Everything was quick, easy, and professional. The staff was very friendly, helpful, and patient. I will definitely be back for an amazing service!”
“Misty is always so bubbly, friendly, and helpful! She does an amazing job multitasking and works hard to make sure customers get in and out as quickly as possible. She also keeps everyone informed if there are any delays, which is greatly appreciated. Thank you, Misty, for your excellent customer service…you always make the experience pleasant. See you next time!”
“Cheapest option to ship bigger boxes. I usually ship with post office in a $35 priority box. Shipped in a bigger box here at $25 to get to the location within 3 days . Very happy with transaction. Staff were helpful and friendly. Not over crowded at the time I went. Would use again.”
“This veteran owned UPS store was discovered by accident but so glad we found. It’s open 7 days per week. They have a quick process for print services. Chris M. was working when we arrived and he was able to help with notary services last minute. Chris was also friendly. Very good experience overall.”
“A couple of weeks ago, I went to Staples to get some prints for my business. The copy and print associate, Ivy, helped me get my copies quickly and patiently made sure I could make my corrections. I really appreciate her attentiveness, patience, and expertise in copy and print.”
“I’ve been to this Kinko’s location several times, and my experiences have ranged from good to just okay. But yesterday, Rebekah really went above and beyond to help me. She was so sweet, compassionate, and pleasant to talk to. Our conversations while she helped me made the whole experience wonderful. Just wanted to give Rebekah a shout-out—keep up the great work! You’re appreciated”
“I have used Matthew’s Appliance numerous times and I would highly recommend them for any washer/dryer repair. They are always quick to respond, communicate when they can get to your area for repair and have always fixed my problem!”
“Amazing customer service at store 7995 on Indian Trail Run! I needed some documents notarized & Tricia had no issue with me emailing them to her (I had signed them early?) She offered to print them out again. It was the dumbest mistake but she was so unbothered by it. I took a lot of their time but they were sweet & understanding. Andrea took care of the other customers in the store while I was being helped. I will absolutely come here again for their services.”
“These folks take a beating due to all the traffic and yet still deliver superb service and expertise even in a long line you’re in and out in just a couple minutes. This site is managed very well.”
“Wednesday Morning, having to go to a passport office for the first time in 18 years, getting turned around trying to find parking, having to ask for directions to the office from the ramp, all stressful. Upon arriving to the office, I was greeted almost immediately and directed to check in (I made an appt online). I was asked questions as far as what I needed and copies were taken for me that I had missed doing myself. I had my photo taken and the employee even made sure I wasn't out of place anywhere before she took the photo. I waited only a couple minutes before I was assisted by Ms. Tammy. She reviewed my form, and when I was informed payment was only cash or cashiers check, she actually took the time to walk me to the ATM so I wouldn't get lost. Both employees that I engaged with were very kind, patient and professional. I dreaded going through this process, but my experience today was exceptional and I would highly recommend this office.”
“As a fellow small business owner, consistency matters—and this team delivers every single time. I’ve continued using this UPS store over the past couple of years for flyers, printing, and mailing, and the experience has always been excellent.
Jai, and the team are incredibly welcoming and genuinely care about customer service. They make the process easy, are always willing to help, and go the extra mile to get things right.
Running a service business myself, I know how hard it is to maintain this level of quality day in and day out—and these guys do it effortlessly. Highly recommend”
“Came in for an ID pic for I-9. Very warm service and good customer care.
Thank you for being nice. I've been feeling anxious lately but hearing the kind word made a day a bit better”
“I love FedEx they make sure you get your packages I know they didn't mean the young man that delivered yesterday he made sure that I got my package and he rang the doorbell and that's what they need to do when you're doorbells to make sure the person is at home to receive their packages”
“I made a shipment last week and my box arrived very well in 8 days, everything in perfect condition and just as I sent it ? thanks to you I can share with my family even from a distance ”
Open 24 hours
8538 N Tryon St, Charlotte
Shipping Centers
“I've come to this FedEx numerous times and the staff is always professional and knows exactly what I need. My newest visit involved Ana. She was very sweet and walked me through how to use the printer for my copies. Very sweet. When I need FedEx I always come to this location. The guys in there are great as well.”
7AM - 11:45PM
1305 Matthews Township Pkwy, Matthews
Shipping Centers
“I visit this UPS store often to mail packages.i always have the pleasure of seeing Kajal working and helping me with all my needs. Such a great friendly person .”
“First time sending items to another country. Experience was pleasant and staff was kind and explained everything in detail. Prices are a little high but other than that everything was wonderful.”
“I arrived at the store around 7pm; the line was to the front door. Both clerks were very fast taking care of customers. The lady handling my package was polite, knowledgable and thorough.”
“Kareem is an amazing store manager! He was extremely helpful and truly dedicated. I hope FedEx is able to retain him because he’s a superb store manager. FedEx needs to invest and retain talent like him! Thank you Kareem!!!”
“Eric is amazing. He went above and beyond to help me and another customer find our missing packages after days of delays. He really took ownership and didn’t stop until we had answers.
You can tell he’s a great leader. His team clearly respects him, and he handled the driver who mishandled my package with professionalism and accountability.
Huge shoutout to Eric for making a stressful situation so much easier. Truly top-tier service.”
“Excellent customer service! The staff was extremely helpful, knowledgeable, and guided me through the printing process smoothly. The print quality turned out great. Highly recommend this location!”
“Yesterday, the 17th, I visited the business, and a newly installed printer was causing issues for the staff member, not the employee's fault. She remained courteous throughout our ordeal, even apologizing, even though there was no reason to, given the technical difficulties. I had to grab a few items nearby and asked if I could come back within the hour after giving her time to work through the problem, and she politely agreed. Later, I returned, and the issue was fixed, and I met another staff member who was also courteous. I believe one was a supervisor and the other an employee. I left with what I originally came for and just want to express praise for this business and how they treated not only me but also other members of the community I saw come in, treating them just as well. Thank you.”
“I see UPS STORE INC as a very organized and responsible institution which delivers its promise in terms of their core objectives, delivering citizens wide range of items safely and upon the agreed time, and at times even before the actual time.”
“I’ve found this location fast to drop and return amazon items. Short line or no lines when I’ve come in many times over the years. Staff is/was pleasant.”
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“The only problem picking up at Whole Foods was the parking. Going into the store and returning my items was easy peasy. Hoping next time not having to go to this location.”