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Open 24 hours
101 Innovation Ave, Morrisville
Internet Service Providers
“The service was quick and efficient. The monthly rates can be a little costly for the tv/internet/landline phone combination (which I currently have), but it's worth it because the programming, etc. seldom goes out.”
“I highly recommend this business. Alfredo is knowledgeable and gives great service. I just bought a refurbished desk top and I am very happy with it. Shop and support local small businesses!”
“I just wanted to say thank you to Gabriela for assisting my mother and me today. She was very patient, genuine, passionate, knowledgeable and helpful through the whole process. Made sure that we had everything that we needed and understood what we were purchasing. I highly recommend. We’ve been with T-Mobile for 6+ years. We aren’t going anywhere. Go to this location and ask for Gabriela. She is awesome!!! Again, thank you Gabriela and T-Mobile for making this an easy and stress free process!”
“Love this location! Beckie and Kim took A LOT of time with us and patiently answered a million questions. Then took more time to get us set up with new phones, making sure everything transferred properly and worked. When one of the phones had a problem, Beckie spent another hour trouble shooting to get that fixed. Yes, we were there for quite a while, being assisted the entire time. Also, in the time we were there we observed excellent team work with their other associates to ensure everyone in the store was approached, problems addressed, and happy, satisfied customers left. I never ever heard "there is nothing we can do about it". I will drive all the way back to Raleigh (1 hour drive) just to deal with these people because I know they will do EVERYTHING they can to help me.
We have been with another cell company for 15 years and never received customer service like we did in this T-Mobile location!”
“Krystal was very patient while I went through the process of upgrading my Google phone. I don't have a lot of tech skill but she was friendly and helpful and made sure I was all set before walking out the door. Wish every customer service interaction was this pleasant.”
“Our firm has been using Celito for over a decade and continues to be impressed by the quality of services provided. They are available after hours as needed and always accommodate our needs. Brandon has been working with us for years and knows our firm inside and out. Everyone is always very helpful and gets things done timely.”
“Aaron was helpful, patient and knowledgeable. It didn’t hurt that he was personable with a huge smile that made me feel welcomed the moment I walked into the store. It only takes a kind attitude to change someone’s bad day to a good one. Thanks Aaron!!!!”
“Trae took time with me. She answered every question that I had. She is knowledgeable, helpful, and was a pleasure to deal with. Not for one moment did I ever feel pressured to buy a product. After working with her I wanted to go with TMobile. I was sold because of the way my wife and I were treated. As far as I am concerned she was the best reason to come back.”
“47 years in retail and came across Ronnie at this T-Mobile store as I was searching for different cell phone different cell phone carrier possibly very refreshing experience very friendly very professional not pushy just just treat you just like he would expect to be or want to be treated felt like family in Miss Virginia with her awesome smile was taking care of a young family and smiling and laughing with them the whole time just the experience alone is worth the visit to this T-Mobile store”
“Ashley at this location is amazing.
I needed internet set up asap and she got everything done in less than 30 minutes.
Also, great music and atmosphere in the store, not dry and stuffy like some other parts of Cary.”
“I like how efficient the staff at this location is compared to other places I have lived. Have always had great service— just added cell service from Verizon this month. Not sure what took me so ling to switch? Can’t tell the difference except for the lower bill!!!”
“Signing up was easy, cancelling (because of moving to a place they don't service yet) was super easy, the customer service was incredible, and even though Ting is faster and way more reliable than Spectrum, it was still cheaper. I'd absolutely get Ting again if they expand into my new area.”
“Went back still did not receive the help I needed, but Andrea was nice enough to inform me why and now I'm mad at Verizon and not this specific store. Andrea was very nice and helpful.”
“I had an excellent agent who was very congenial. i was having a rough day and not only did she resolve my internet concerns she also made sure i had a smile on my face by the time the call was over. Amayah is an amazing representative. Give her a raise. Her congeniality is why i am writing this google review.”
“I needed to change my phone number because I was getting hit constantly by scammers and junk calls. They helped me by showing me how to reconfigure my electronic SIM card and we’re very helpful and understanding my predicament. I’ve been with spectrum for years and plan to continue with them in the future.”
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“Matthew was very helpful today. He helped us resolve a billing issue that seemed very suspicious. Matthew was our hero today, he got on the line with customer service after we had been on hold for more than half an hour. He gave us great advice and remained professional throughout the entire interaction.”