The Verizon store in Raleigh is a welcoming and efficient place for all mobile, 5G home internet, and business needs. Customers can visit the store in person or choose convenient options like online orders with free 2-day shipping, same-day delivery where available, or in-store pickup through lockers. The staff is highly praised for their helpfulness, patience, and knowledge. One customer highlighted the positive attitude and warm smile of an associate named Aaron, which made their visit pleasant and welcoming. Another customer appreciated the professionalism and dedication of a business account representative, praising his help with billing and porting issues. The store’s team demonstrates strong teamwork and professionalism. Observers noted the smooth flow of operations, effective camaraderie, and a warm atmosphere created by managers and staff alike. Managers such as Lakesha Jackson and Kathy Freehand were specifically recognized for fostering a positive environment and ensuring excellent service. Staff members like Angelique Giannakopoulos and Drea were also commended for their detailed explanations and patience when assisting customers. Overall, Verizon’s Raleigh store is described as a place with genuine warmth, efficiency, and a team effort that creates a near-perfect customer experience.
I was just stopping in to view a phone for an upgrade. (Usually you're in these stores forever) Indago said I'll have you outta here with a new phone in 20 minutes. Well, she had me outta there in 10 minutes. Best experience ever.
August 2026
5 ⭐s for Indago at the Brier Creek location. She was very helpful, knowledgeable and beyond patient as she answered all of my questions around my upgrade!
July 2026
Indigo was extraordinarily helpful, efficient, and patient, as we hooked up my 86-year-old mother-in-law with her first cell phone. Dealing with Indigo was like visiting Santa Claus in July.
