Sleep Number at Crabtree Mall in Raleigh, NC, offers a range of adjustable beds designed to improve sleep quality through personalized comfort. Customers appreciate the helpful and friendly staff, who are knowledgeable about the beds, features, and accessories. Several reviews highlight the patient and professional service provided by team members like Ben H, Beth, Sariah H, and others, who take time to explain the products, answer questions in depth, and help customers find the best bed within their budget. The staff often allows customers to try out the beds, providing valuable experience before purchase, and offers tips on how to optimize sleep with accessories like pillows and bedding. The process is described as easy and pressure-free, with employees going above and beyond to ensure customer satisfaction, including helping set up SleepIQ™ accounts and scheduling delivery. Customers also value the store’s cleanliness and the opportunity to test the beds without shoes. Many mention that the staff follows up after visits, helping with discounts and delivery arrangements. Overall, shoppers leave feeling confident about their purchases and excited to enjoy better sleep. The store’s focus on personalized service, extensive product knowledge, and customer care makes it a trusted place for anyone looking to improve their sleep experience with a Sleep Number bed.
Ed was super helpful and very knowledgeable. He took the time to answer all of our questions, explained everything clearly, and made the whole process easy. We really appreciated his professionalism and great customer service. If you need a bed, go see Ed, he’ll take great care of you!
June 2026
Store experience is friendly and helpful vibes. I usually go in to see what is new with the bedding
June 2026
Great experience purchasing a Sleep Number mattress. The sales associate did a great job explaining every detail of our purchase. I loved his personal stories of the comfort level of the mattresses. His knowledge made our purchase decision an esay one.
