Sleep Number at Crabtree Mall in Raleigh, NC, offers a range of adjustable beds designed to improve sleep quality through personalized comfort. Customers appreciate the helpful and friendly staff, who are knowledgeable about the beds, features, and accessories. Several reviews highlight the patient and professional service provided by team members like Ben H, Beth, Sariah H, and others, who take time to explain the products, answer questions in depth, and help customers find the best bed within their budget. The staff often allows customers to try out the beds, providing valuable experience before purchase, and offers tips on how to optimize sleep with accessories like pillows and bedding. The process is described as easy and pressure-free, with employees going above and beyond to ensure customer satisfaction, including helping set up SleepIQ™ accounts and scheduling delivery. Customers also value the store’s cleanliness and the opportunity to test the beds without shoes. Many mention that the staff follows up after visits, helping with discounts and delivery arrangements. Overall, shoppers leave feeling confident about their purchases and excited to enjoy better sleep. The store’s focus on personalized service, extensive product knowledge, and customer care makes it a trusted place for anyone looking to improve their sleep experience with a Sleep Number bed.
Ed did a fantastic job. Explained every option and didn’t lead us to anything just let us pick what we thought would work best for us.
September 2026
Ed, was very knowledgeable, and gave us a ton of great info, and tips on the new technologies of the new beds! We bought our first sleep number bed in 2010. They have come along way since then! We are looking very forward to a better sleep experience now.
September 2026
Ed was very helpful. He walked me through all the options, and had me experience the feel of each bed choice. He did not try to sell me a particular option, and wanted me to make the choice which was best for me.
