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“Paul was both highly professional and highly competent. This hasn’t been my experience at other businesses in the past so I was very pleased. I brought in two computers for upgrades. Unfortunately both were unable to be upgraded. Paul took the time to fully explain the issue. unrealities will be my go to for future service issues.”
“Ali is a great guy and helped me with every step of the day with fixing my phone, he has now done a few of my phones, friends and family. Highly recommend. Great customer service.”
“Helped my mother get her iPhone 12 fixed here, staff was very helpful and quick to respond with phone calls. Service was great I definitely recommend getting your electronics fixed here. They will save you the headache and not break your wallet.”
“Great service. Albert, Isaiah, and Arsenio were all very helpful and knowledgeable about services and products. We had great conversation as we waited for our new phones to be setup. Thank you all for your help!”
“Dude know how to fix everything phone I bring in 100% perfect and i haven’t had any issues with my phones after there were fixed since then. He also knows how to unlock you electronics if you have them locked and forgot you password.
I just want to know of you know how to fix Apple Watches?”
“I recently visited the AT&T store for a trade-in, and my experience started off frustrating but ended on a positive note thanks to Lenue.
Initially, Joe assisted us, but it was clear he didn’t know what he was doing. He told us we couldn’t get the phone due to a fraud issue, which turned out to be completely incorrect. On top of that, he claimed the phone color and storage we wanted were unavailable and out of stock, forcing us to choose a different option. Because things weren’t adding up, we asked for a second opinion.
That’s when we went to Lenue, and he helped us with no issues at all. Not only was there no fraud issue—Joe was simply misinformed—but Lenue was also able to get us the exact phone we originally wanted, in the correct color and storage, which Joe had said was out of stock.
Lenue handled our trade-in and purchase quickly, provided great customer service, and made the process smooth and easy. Thank you, Lenue, for your professionalism and efficiency! AT&T needs more representatives like him.”
“This was the best mobile device appointment we've ever had. Damion was incredibly helpful changing our service from another carrier to AT&T, getting our new phones set up, and explaining everything we needed to do. Efficient, thorough, and overall very helpful!”
“I went today, and Jasmine was great. I thought I was going to be there for a while, but it was a quick and polite interaction! I don't know how much she's getting paid, but it isn't enough!! She deserves a raise. And she has impecable music taste.”
“Went in with my new iPhone and needed help with activation. Brian S was so helpful, and very knowledgeable.
I didn’t buy anything but was still treated with great customer service.”
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“I had a great experience with Chanel at AT&T. He was incredibly professional, made the process smooth, and even threw in a few good jokes that kept things light. It was a relaxed and enjoyable experience purchasing my new phones—thanks, Chanel!”