10:30AM - 7PM
9905 Sandy Rock Pl, Charlotte
Mobile Phone Accessories
“Starkisha provided excellent customer service! She had such a friendly demeanor and was very patient while helping me try to transfer my data from one phone to another. Although the issue couldn’t be fully fixed that day, she explained the situation clearly and offered to have her manager assist me the next day. I really appreciated her professionalism and kindness.”
“How does one put “exceptional customer service” into words? Well I can put it into one word. And that that word is Grey. Grey was absolutely EXCEPTIONAL at her job. Grey didn’t give me just what I wanted, she gave me what I needed and then some. If there’s anything you need at this location, just ask for Grey.”
“Chapri was amazing! She went above and beyond to ensure that my pixel 9 will be here the next day after an emergency. Not only did she locate the phone, that was cost savings, extra swag and a new pixel 3 watch. Over all a five-star experience and I would definitely come back. Ask for Chapri”
“Vanessa was extremely kind, great pace, and very good at communicating. She helped us get in and out and also recommended us some great deals we will be back very soon!!!”
“I recently visited the AT&T store and had a fantastic experience. Andy & Cole was incredibly knowledgeable and helpful, guiding me through all the available options with patience and expertise. They listened attentively to my needs and recommended the perfect plan and device for me. The store itself was well-organized and had a welcoming atmosphere. Overall, I left feeling satisfied and confident in my decision to choose AT&T for my Service & the new AT&T Air is a great internet if you don't have fiber in your location. Highly recommended!”
“Robby at Verizon in Indian Land was awesome! He was friendly, professional, and a joy to work with! He made the experience a great one because of how he treats people”
“Shout Out ! To Tristian at the AT&T Store, Promenade Shops on Hwy 521 during Today's (2-22-24) outage. I have no Wi-Fi at home, and Tristian was exemplary in resolving my dilemma of reaching the owner of the company I work for, and also getting the map up on my phone so I could reach my destination for a dog walk… I was also able to reach the client, thanks to Tristian !! I could not have been more pleased with Tristian’s stellar customer service, caring, and overall due diligence rising to the occasion during this outage !! Thank you, Tristian !! Big Hug !!”
“Tadarious was super helpful and show us so many ways we could fix the problem we had. To many people tell you this is only one way and there are more than one way. Tadarious pointed the pro and cons of each and that was super helpful.”
“If I could give them 10 stars I would. New to the area and needed help with an account transfer from one carrier to another. 2 gentleman were able to help me out one name was David the other was Gabriel. Probably the best costumer services and interaction I’ve had far as cell phones related issues. great help navigating the issue I had. Considering there was only 2 of them working at time I was there and they had multiple people to help they did an amazing job! Overall great experience!!”
“10 out of 10 recommend!!! Bryson was the best and I absolutely appreciate his patience with me and my frustration so if anybody goes there, definitely ask for Bryson as he needs a raise like yesterday! & Maurice the manager. He was very personable and friendly as well which I appreciated!!”
“Moe took care of my purchase of a new phone. Spent a lot of time explaining the new phone as well as repairing issues I had with the old phone. She was awesome!!”