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“I have a small senior checking account and a CD with UC. I was traveling and needed some pocket cash in my destination. Greeted with a smile by the teller, no wait. Efficiently verified my identification and I was out in only a few minutes.”
“I've been with this branch since it was First Federal Credit Union. Since the closing of the Oleander location, I've had to move my transactions to the Military Cutoff office, and I'm pleased that some of my favorite familiar faces greet me here.Friendly, personalized service every time. Never had an issue with answering questions about mortgages, loans, credit cards, etc. Great bank.”
“Dell Allen was our lender. She was tremendously helpful and knowledgeable. She helped us close our loan without a hitch and was on top of everything every step of the way.”
“Worked with Judson and all I can say is excellent service! Not only was he incredibly knowledgeable and helpful but he was clearly motivated to help me out with absolutely everything I asked! Y’all truly have a special person at United Bank and I plan to send my employees in his direction. Once again thank you!!!”
“I’ve had an outstanding experience with Self-Help Credit Union. The customer service is exceptional—everyone is friendly and attentive. Special shoutout to Nathan and Ashley for their fast and efficient service. They go above and beyond to make banking simple and stress-free. I truly appreciate how they handle everything with professionalism and a smile. Highly recommend!”
“I have worked with First Bank for many years and they have always been able to help us with our needs. And Natasha has been very helpful from the start to the finish with any banking needs.”
“Alexis at the college rd branch is exceptional at what she does and has been wonderful to us every time we go in! She is professional and efficient and explains everything in detail so that it’s totally understood. We appreciate her tremendously and are grateful for her!”
“I Love This Location Great customer service everyone here at the branch is great i get treated like family I been with you guys for a decade I never had a problem with this bank if anything if I have issues with my account or anything related to this bank it gets resolved I always leave satisfied Thank You Guys For Existing for anyone looking to bank I recommend you guys and this location everytime 10/10”
“I'm really happy I set up my banking with Excite when I first moved to Wilmington. The tellers are always so nice and I know people who have banked there for YEARS and still keep coming back. I live downtown and there is a Mobile Branch at the Farmers Market each Sunday. They actually put in effort to reach the community!”
“Just moving my business checking to this bank and could not be happier with receiving interest as well as being able to do remote deposits at no charge. Brad and Hillary have made everything as simple as possible to begin the transition. Only problem I have is that I didn’t find them sooner.”
“As a new South State customer, I can't speak high enough for the customer service as well as the tellers I have interacted with , thus far. All are amazing and very attentive.”
8:30AM - 5PM
4710 Oleander Dr, Wilmington
Banks
“I only come inside the bank once every few months but the staff remembers me and they are always very friendly and personable. Night and day difference walking in here vs. one of the bigger banks. We also have 2 business loans with them and they have been incredibly easy to work with and fair. Can't recommend them enough!”
“I have banked at this location for 15 years. Have never had a problem with staff they have always been courteous. Sure I have had an occasional check held for several days per the bank policy. Every bank has that requirement they have to protect themselves from theft! I have a feeling that the people that have left negative reviews are angry because they didn't get what they wanted and want to blame the bank for it. Wouldn't go any other place!”
“Me and my fiance visited this location late on a Tuesday afternoon. We were helped by Becca. We had multiple issues which she handled professionally and happily considering it went past 5 o'clock. She was courteous, professional and very friendly.”
“I have to thank Kendra Graves for this entire experience. I won’t go into detail, but I switched my bank because Truist wasn’t working out. As soon as I walked in the lobby, 2 workers were walking around with iPads in their hand, helping as many customers as possible. One being kendra. Kendra definitely led the team ( it looked like).
I watched Kendra handle me as well as an elderly couple and another younger couple ! She invited me into her office and I had to tell her how much I adored her mannerisms especially towards the old couple and myself. She was so busy but she didn’t let me feel like she was too busy for me.
I had no problem waiting in the lobby. I enjoyed all the customer service I was watching Kendra especially and another bank teller give.
In an odd way I felt like I wasn’t at a bank. It seemed like everyone worked together and cared about the customers. I’m 100% impressed because it was busy. I told Kendra when I was in her office that I Appreciated her customer service. I felt more comfortable opening up a new bank account. Kendra was very relatable and congratulated me on little things in our conversation. I had no idea how a bank experiment could be this delightful.
I hope someone recognizes her. I stopped looking for a bank as soon as I was in her customer care. Thank you Kendra and team for making a usually intimidating experience a wonderful one!! I would give 10 stars if I could”
9AM - 5PM
3705 Federal Park Dr, Wilmington
Banks
“I just wanted to say that everyone at this bank location is wonderful! But I wanted to give a shout out to Neil!!! I sent my best friend into the bank to deposit my paycheck since I am disabled. I can sometimes come in but on my bad days I just can’t walk from the pain. I was getting a little cash back and forgot that was going to need me. I want you to know he walked out to check my license to verify me as the account holder! My heart was so touched by this that I will never forget his kindness. The world today is so disconnected and he proves that people do still look at for each other. Neil if you see this thank you from the bottom of my heart for being you!”
“Kudos for having great, helpful folks who work at this branch (all OZK banks for that matter, in which I've been.) Rob Gauthier not only literally opened the branch for me this morning but took care of my immediate need - a stop of my compromised debit card - got me a replacement card, and a nice conversation with him to boot !
Banking with OZK is a pleasure.”
8:30AM - 5:30PM
210 Racine Dr, Wilmington
Banks
“This bank has absolutely the best customer service I have ever experienced. From the tellers all the way to the loan officers. Scott Coggins is an asset to this company. He has always gone above and beyond for me. If I could give this branch more than 5 stars I would. Beth is also wonderful. She also answers the phone with such a pleasant attitude. You cannot find this everywhere.”
“My wife and I were with a large well known bank before we found Sharonview. We started with a HELOC and we’re so pleased how easy the process was. Then a car loan… now they are helping us finance our new home that is being built now. This has been a crazy time to be building a house with construction delays and mortgage rates going crazy, but they have been great to work with. Highly recommend Latoya Barret for mortgage loans. Very glad we made the change!”
“We have been using this credit union now since 2012 Why since the build of our home new build . No one else wanted to help us when we wanted to back us for our new build back then . We had nothing but cash yes cash in our 401k as to use as collateral for our new build . They used it. We build our new home with no problems and when the 401k came around to draw on we paid our loan off no problems It was a breeze! No mortgage payments Everything went so smoothly They were the easiest place to work with I have ever seen. When 2016 came around for our trip to Italy they offered a black visa that you can use over seas with no extra charges or overseas charges for. I was like holy cow let's do that. We have two cards in our life discover and this one! This people are so nice to work with. Need a notary on hand - just call ahead and make an appointment- no problem! They got it covered! Love this place. And easy online access Easy online check deposit Easy app for the iPad & iPhone Easy paperless statements Easy transfer's This credit union is so much better than a regular bank! And they have a few nice branches now ! Porter necks 17th street branch is nice with the huge coin counter! Leland branch! Nice people Easy service(s) So leave the regular banks and go to Corning credit union! Because you invest in you !”
“I wanted to establish a relationship with a financial planning firm and met with Douglas Schaefer for a complimentary retirement planning consult. I was impressed with the way he listened and understood my situation. He was thorough and helped me based on how I live and what I hope for in the future. He provided a comprehensive report and pointed out some actions I can take to protect myself now, and realize my goals later. Great meeting!”
“Dominick the banker was absolutely amazing!! So professional and knowledgable. He was able to explain everything to us in a way we understood and helped us make the best decisions for our finances. My mother just passed away and he was able to help us navigate the situation with such compassion while still offering his expertise. Such a good experience, thank you!!”
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“The service was outstanding from Donna, Lynn and team in putting together our mortgage for our vacation home. They went out of their way to work with us and made the process very smooth. With their attention to details, warm and friendly service - they represent Carolina Bank well!”