{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I have a small senior checking account and a CD with UC. I was traveling and needed some pocket cash in my destination. Greeted with a smile by the teller, no wait. Efficiently verified my identification and I was out in only a few minutes.”
“From the first time I came to this particular branch in (Wilmington, NC Military Cutoff location) I have received impeccable customer service from Cody and Patty. They are the absolute best. Being new to the area they were (and are) very welcoming.
Cody is the best and very knowledgeable! Thanks United for providing excellent customer service!”
“I've been with this branch since it was First Federal Credit Union. Since the closing of the Oleander location, I've had to move my transactions to the Military Cutoff office, and I'm pleased that some of my favorite familiar faces greet me here.Friendly, personalized service every time. Never had an issue with answering questions about mortgages, loans, credit cards, etc. Great bank.”
“Dell Allen was our lender. She was tremendously helpful and knowledgeable. She helped us close our loan without a hitch and was on top of everything every step of the way.”
“The best crew is at this United Bank branch. They are helpful, kind, friendly and knowledgeable. I never have any issues sending wires, simple deposits and they always have helpful answers to questions. Thank you all being awesome!”
“I’ve had an outstanding experience with Self-Help Credit Union. The customer service is exceptional—everyone is friendly and attentive. Special shoutout to Nathan and Ashley for their fast and efficient service. They go above and beyond to make banking simple and stress-free. I truly appreciate how they handle everything with professionalism and a smile. Highly recommend!”
“I was having some issues with my card. And the customer service here is outstanding.
I just want to personally thank emily Powell for being so polite and patient
And getting me back on track. Thank you again for your kindness and honesty.”
“I have worked with First Bank for many years and they have always been able to help us with our needs. And Natasha has been very helpful from the start to the finish with any banking needs.”
“Alexis at the college rd branch is exceptional at what she does and has been wonderful to us every time we go in! She is professional and efficient and explains everything in detail so that it’s totally understood. We appreciate her tremendously and are grateful for her!”
“I'm really happy I set up my banking with Excite when I first moved to Wilmington. The tellers are always so nice and I know people who have banked there for YEARS and still keep coming back. I live downtown and there is a Mobile Branch at the Farmers Market each Sunday. They actually put in effort to reach the community!”
“Just moving my business checking to this bank and could not be happier with receiving interest as well as being able to do remote deposits at no charge. Brad and Hillary have made everything as simple as possible to begin the transition. Only problem I have is that I didn’t find them sooner.”
“As a new South State customer, I can't speak high enough for the customer service as well as the tellers I have interacted with , thus far. All are amazing and very attentive.”
“I only come inside the bank once every few months but the staff remembers me and they are always very friendly and personable. Night and day difference walking in here vs. one of the bigger banks. We also have 2 business loans with them and they have been incredibly easy to work with and fair. Can't recommend them enough!”
“I have banked at this location for 15 years. Have never had a problem with staff they have always been courteous. Sure I have had an occasional check held for several days per the bank policy. Every bank has that requirement they have to protect themselves from theft! I have a feeling that the people that have left negative reviews are angry because they didn't get what they wanted and want to blame the bank for it. Wouldn't go any other place!”
“Me and my fiance visited this location late on a Tuesday afternoon. We were helped by Becca. We had multiple issues which she handled professionally and happily considering it went past 5 o'clock. She was courteous, professional and very friendly.”
“I have to thank Kendra Graves for this entire experience. I won’t go into detail, but I switched my bank because Truist wasn’t working out. As soon as I walked in the lobby, 2 workers were walking around with iPads in their hand, helping as many customers as possible. One being kendra. Kendra definitely led the team ( it looked like).
I watched Kendra handle me as well as an elderly couple and another younger couple ! She invited me into her office and I had to tell her how much I adored her mannerisms especially towards the old couple and myself. She was so busy but she didn’t let me feel like she was too busy for me.
I had no problem waiting in the lobby. I enjoyed all the customer service I was watching Kendra especially and another bank teller give.
In an odd way I felt like I wasn’t at a bank. It seemed like everyone worked together and cared about the customers. I’m 100% impressed because it was busy. I told Kendra when I was in her office that I Appreciated her customer service. I felt more comfortable opening up a new bank account. Kendra was very relatable and congratulated me on little things in our conversation. I had no idea how a bank experiment could be this delightful.
I hope someone recognizes her. I stopped looking for a bank as soon as I was in her customer care. Thank you Kendra and team for making a usually intimidating experience a wonderful one!! I would give 10 stars if I could”
“I just wanted to say that everyone at this bank location is wonderful! But I wanted to give a shout out to Neil!!! I sent my best friend into the bank to deposit my paycheck since I am disabled. I can sometimes come in but on my bad days I just can’t walk from the pain. I was getting a little cash back and forgot that was going to need me. I want you to know he walked out to check my license to verify me as the account holder! My heart was so touched by this that I will never forget his kindness. The world today is so disconnected and he proves that people do still look at for each other. Neil if you see this thank you from the bottom of my heart for being you!”
“Kudos for having great, helpful folks who work at this branch (all OZK banks for that matter, in which I've been.) Rob Gauthier not only literally opened the branch for me this morning but took care of my immediate need - a stop of my compromised debit card - got me a replacement card, and a nice conversation with him to boot !
Banking with OZK is a pleasure.”
“This bank has absolutely the best customer service I have ever experienced. From the tellers all the way to the loan officers. Scott Coggins is an asset to this company. He has always gone above and beyond for me. If I could give this branch more than 5 stars I would. Beth is also wonderful. She also answers the phone with such a pleasant attitude. You cannot find this everywhere.”
“We recently switched to First National Bank and have had such a great experience! Everyone has been incredibly accommodating and welcoming.
Kramer, the manager, has been wonderful, and it’s always a pleasure seeing Lisa at the teller window. She is always smiling, warm, and very helpful and knowledgeable.
We are super happy we made the switch and highly recommend this branch. Such a great team!!”
“My wife and I were with a large well known bank before we found Sharonview. We started with a HELOC and we’re so pleased how easy the process was. Then a car loan… now they are helping us finance our new home that is being built now. This has been a crazy time to be building a house with construction delays and mortgage rates going crazy, but they have been great to work with. Highly recommend Latoya Barret for mortgage loans. Very glad we made the change!”
“The BEST First Citizens branch in Wilmington! Everyone here is friendly, helpful and strives to make sure my banking experience is a successful one! I'm always greeted with hellos and smiles from all the tellers. I love this branch and I'm very thankful for each employee there...”
“I have been working with Charity at the Wells Fargo branch. The branch is located in Wilmington North Carolina. The address is 1120 Military Cutoff Rd, Wilmington, NC 28405. Working with her is the best customer service experience that I have ever had. She helped me withdraw funds from my Well Fargo trade account. She was very knowledgeable with the process, when others were not. She saved me a lot of time and distress by walking me through each step. She explained to me how to fill out a form to withdraw the money. She got me on the phone with a representative who also walked me through each step. I would not have been able to do this without her. I most definitely would have filled out the form incorrectly. When the money had not cleared, I called her back, and she took the initiative and resolved the problem. I would recommend anyone to go to her specifically to help with any banking issues. I wish I could do more for her rather than writing a review. Great experience with customer service ever.
James Issac Harris III”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“If you are thinking about banking with FCB, stop thinking and do it! Their customer service is unparalleled with any other bank I have been with. They consistently exceed my expectations. Recently I needed help with an international transfer and Bailey and Donna were so helpful and communicative. Highly, highly recommend!”