“I visited the Marketplace Rd location off of Aurora Rd. this evening and as ALWAYS had an INCREDIBLE experience! This is MY FAVORITE Old Navy! The store is ALWAYS IMMACULATE! The entire staff ROCKS! They greet you when you come in with beautiful smiles. The warm, friendly, and willingness to help is outstanding. All of the ladies are priceless gems and display amazing teamwork - I only shop at this location. To all of the ladies JASMA - COLLEEN - EMILY - RILEY - ANNA - NATASHA - ANNIE - AYVA - KELSIE - AND LASY BUT NOT LEAST KENZIE - you all are INCREDIBLE! Your kindness and warmth made my trip to your store special especially today. Thank you for taking great care of me tonight! You are showing the world how to be kind by going above and beyond! ❤️”
“The customer service was top notch. When I walked in, I was immediately greeted by a salesperson who also informed me about the current sale going on in-store. Another worker helped me to exchange a pair of pants I bought from another location, despite me not having a physical copy of my receipt (she found it online for me). They found the alternate size for me, opened a dressing room and allowed me to try on multiple sizes before I exchanged my cargo pants with no hassle. It was quick, easy, and extremely efficient. I would return to this location anytime. Two lovely ladies.”
“Great store and layout. I always find more than expected with each visit. Not to mention a great rotating clearance section which gets me into good trouble. Store lights are nice and bright. Staff is always helpful and accommodating. I will continue to patronize.”
“Staff is nice and they always have a great selection of clothing for men when I shop for my boyfriend… kinda wish they had more options for women that’s why I’m giving 4 stars but other than that I love this store !”
“It is a clean store with lots of room to walk around and easy to spot. Awesome clothing and great quality too. The only problem I ever had is with their thin sweaters. They ALWAYS rip too easily.”
“The sticker shock on some of the suits can be a lot. But they also have a variety of jackets, pants, shirts, and ties to fit your budget. The two ladies that helped me get fitted for a wedding did a good job though. Neither of them knew how to tie a bow tie, which was fine since I went with a normal tie instead. Plenty of discounts around the store. And they threw in an additional discount at the end. Once I was ready to get checked out. I chose to get a shirt elsewhere since a white shirt there was a hundred bucks and I knew I could get another white shirt for much cheaper elsewhere.”
11AM - 7PM
549 S Chillicothe Rd #620, Aurora
Mens Clothing
“The people who helped us were very friendly. The store had some things I was looking for, mostly linen shirts. I didn't see any shoes though. It would have been nice if the 25% off coupon was emailed before the visit. However, 15% off was better than nothing. There are alot of other stores around too. The weather was great and we had fun!”
“I don't know much about moisturizer or skin care. Although I felt very out of place, I stopped to see if I could find something nice for my mom. One of the girls working was very pleasant and volunteered quite a bit of time with me to help find some suitable products.”
“Outstanding winter collection in quality and price as usual for women and men. Special thanks to wonderful Amaya the cashier she was kind and helpful. Highly recommended”
“Denise is such a sweetheart ❤️. She always greets my mother warmly and is incredibly helpful whenever we shop at Kohl’s. She goes out of her way to make sure we have a great experience. My mom actually thinks about her every time we come to Kohl’s!
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