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“There's no way that this store & the Mayfield Heights store are the same company. Tierra was wonderful. She listened without cutting me off. She couldn't solve my problem but got her manager in no time flat who also couldn't help. However she was able to get someone from corporate on the phone with me in minutes. Unfortunately, that guy kept talking over me also but finally put his supervisor, Curtis, on the phone who stopped talking & listened & said oh you're right there shouldn't be a downpayment on anything that's free. Thank you Tiera & Curtis for solving my problem. I hope you both get raises, promotions or at least acknowledged for retaining a 13 year customer. Guess I spoke too soon. Curtis was supposed to call at 4:30 to complete the correction, it's 5:06 & no Curtis. We'll see what next months phone bill looks like.”
“Our experience with Lowes was 100% positive. We had a major lightning strike that damaged our equipment. They analyzed the situation perfectly. Replaced the damaged equipment. And they did additional updates to get us 100% back online better than ever! We highly recommend them for all of your needs After many years of building absolute trust in them because they consistently
deliver on their promise of excellent service and products. They are simply the best…!”
“As at the store Macedonia, Ohio and it was a bit complicated to get everything done, but he was patient and worked hard to make everything work. Definitely would recommend”
“Great place to start your phone service.i got my new phone .sam help me to get new phone and he help to get all my back up from my old phone.i will suggest everyone visit this place thanks”
“I very happy with my phone because I have a 03 phone and it is very old I can not do any think in this phone when I went Mayfield store he saw my phone then he offered s 25 phone free just now I received my phone and I am very happy thank you mo”
“Shoutout to Richard H. in service 5/5 customer service. Understanding and met my unique asks and needs with a smile. Please give the man a raise or a nice bonus. God bless you.”
“Scotty was superb. Lost my phone. He had me in and out in 10 minutes with a new Samsung. Went to other metros and couldn't help because I didn't know my pin.”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
“this store is amazing. they always try their best even though they don’t do much as corporate they still express friendly customer service to help as much as possible go to twinsburg tmobile”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“I haven’t had a disappointing time going in here. I see a lot of familiar faces from East Cleveland grocery store Konnis. I just pray we don’t have the same quality they had in that store. I have met some new workers who go out there way to make you smile. They even donated last year with us feeding the homeless. I thank you guys for that. Continue being great for our community we need people who care around the whole circle.”
“On May 3rd My phone was stolen and I went to this store in a panic. The guy working there (I didn't get his name) was absolutely compassionate and helped me quickly and professionally. He went above and beyond for me, which I really appreciate.
Thank you!!”
10AM - 8PM
22839 Chagrin Boulevard, Beachwood
Electronics
“Came in today to turn in my wifi router and get my port out pin. Was assisted by Maya (my apologies if I spelled her name wrong) and she was wonderful! She was able to get ahold of the correct department to get the PIN number. She was very patient and pleasant! 10/10 experience!!”
“I have been a customer of Eagle Rental for years. The professionalism of Joseph and the entire team was excellent!
All were knowledgeable about the purchase and installation of this washer. I hope the next time I purchase something from Eagle
I get this crew.
Thank You”
“I work with Nicky today and she gives you 100% dedication. My husband and I switched to new phones and we are not tech savvy at all. She made this process very easy”
“Michael Machi is dedicated to helping you find the right equipment for your patios or outdoor decks. Whether you're looking for an outdoor TV or Sound System, Michael is your guy.”
“Very good service the Mayfield staff is so nice and so helpful. I will definitely be returning as a customer.The manager definitely deserves a raise I have never met someone that is that smart and that understanding he made my sons day today”
10AM - 7PM
11427 Euclid Ave, Cleveland
Electronics
“My rep “MJ” was awesome. Attentive. He did what tech coach told me “only a corporate store can do.” Which was another 30 mins away. He handled my needs meticulously and made sure my phone was active on my way out. Thanks MJ, will be sending any sale that comes my way to you.”
“Outstanding customer service!! Kuldip is the Best, he helped me when I Really needed it got me in and out in no time !! Best deal possible they listen to your needs and solve your problems!! Don’t go anywhere else for your phone needs Kuldip has you covered 1000%of the time !! Thank you again Brother you are a life saver!!”
“Janai was so patient, helpful and knowledgeable. Being technology ignorant, I was dreading getting a new phone. But she made it seamless and pain free. Great customer service!”
10AM - 8PM
6639 Mayfield Rd, Mayfield Heights
Electronics
“I had a very good experience today at the Mayfield store. Bryant who took care of me was patient and cool and helped the old guy (me ) . I feel good knowing I can go back if I need help in the future.”
8:30AM - 5PM
14250 Industrial Ave S # 102, Cleveland
Electronics
“Professional and efficient. The rare occasion they didn't have the radio part I needed in stock, they were able to get it in quick. The cute little beige dog is a sweetheart.”
“I got my daughter a phone and got me a new phone a week later and a free tablet Sam had the up to date phones I was looking for and put me on the best plan. Go check him out. Great service”
“Great store located right off the freeway to the right directly across from Golden Gate Shopping Plaza. Friendly customer service and most products in stock and on hand.”
“I recently purchased a DJI rs2 from their ebay page. The condition was as described, and I saved $200 opposed to buying a new unit. Shipping took a day and arrived over the weekend. They are worth checking out if you are looking for good deals.”
“I have bought several thing thru Arrons in maple hts online mostly only gone in once or twice very nice to deal with the few times I knew was going to be late as long as you call and talk to them great to deal with”
“I really like this store the staff is very pleasant knowledgeable and helpful, I always get the products and/or the services that I need in a very timely fashion.”
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“The people working here work very knowledgeable and spent a long time helping me with my phone. They were very kind the entire time and never annoyed. I would totally recommend this store to anyone. also shout out to the store in Bainbridge. They didn't have the phone that I wanted
And recommended where I should go.”