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“There's no way that this store & the Mayfield Heights store are the same company. Tierra was wonderful. She listened without cutting me off. She couldn't solve my problem but got her manager in no time flat who also couldn't help. However she was able to get someone from corporate on the phone with me in minutes. Unfortunately, that guy kept talking over me also but finally put his supervisor, Curtis, on the phone who stopped talking & listened & said oh you're right there shouldn't be a downpayment on anything that's free. Thank you Tiera & Curtis for solving my problem. I hope you both get raises, promotions or at least acknowledged for retaining a 13 year customer. Guess I spoke too soon. Curtis was supposed to call at 4:30 to complete the correction, it's 5:06 & no Curtis. We'll see what next months phone bill looks like.”
“Amazing. Got someone instantly on the phone. They were able to get me in the same day and Brian was prompt and was able to fix my slightly complex problem. Will use them always for electronic needs.”
“As at the store Macedonia, Ohio and it was a bit complicated to get everything done, but he was patient and worked hard to make everything work. Definitely would recommend”
“What a place ! If you're into tech, this place is definitely worth the drive. It had a wow factor ! We had them build our sons computer. They were extremely fast and knowledgeable.”
“Scotty was superb. Lost my phone. He had me in and out in 10 minutes with a new Samsung. Went to other metros and couldn't help because I didn't know my pin.”
“Very knowledgeable and friendly staff.. I used them on two separate occasions. One for a nintendo switch, the other for a ps5 controller. Quick turn around, definitely my go to electronic repair shop.”
“Omggg!! These guys are soo cool !! They helped me with my doubts very patiently and gave me a jaw dropping deal with a gift!! Thanks to Mo and Mike ! You're amazing !!”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
“this store is amazing. they always try their best even though they don’t do much as corporate they still express friendly customer service to help as much as possible go to twinsburg tmobile”
“I work with Nicky today and she gives you 100% dedication. My husband and I switched to new phones and we are not tech savvy at all. She made this process very easy”
“Been coming to this location for years! And decided to stay here after the two companies merged. Thank you guys for the Sport Drink bottle! And my wife love here umbrella! I love being customer at this location! And they will help you with any type of problem you may have with your service with T-Mobile! ? - Chagrin location Super Bowl, Sunday coming up and thank you! T mobile! MY WIFE and I are going to enjoy this football plate this Super Bowl Sunday!- Thank You!”
“I had a fantastic experience with this rental company during my recent trip to Cleveland. I was in town for a week to undergo surgery and begin my initial recovery, and they made the process incredibly smooth.
They arranged to deliver a recliner to my hotel, timed perfectly for shortly after I checked in. The team handled the setup efficiently and worked with us to schedule a convenient pickup before checkout.
Every person I interacted with—both on the phone and in person—was kind, professional, and extremely helpful. The delivery and pickup crew were especially great.
The recliner itself was exceptionally comfortable and made a huge difference in my recovery. Sleeping in it throughout the week was a relief. I’m so grateful for the excellent service and wouldn’t hesitate to recommend this company to anyone. Thank you all so much!”
“Outstanding customer service!! Kuldip is the Best, he helped me when I Really needed it got me in and out in no time !! Best deal possible they listen to your needs and solve your problems!! Don’t go anywhere else for your phone needs Kuldip has you covered 1000%of the time !! Thank you again Brother you are a life saver!!”
“THE absolute most responsive and dependable audio/visual company I have ever used. I would highly recommend them for their knowledge, installation, customer service and follow up. Highly trustworthy.”
“I only shop by reviews and i must say im thankful for having this store being close by compared to Giant Eagle. I found markdowns of all kinds and was even happier to see they also have HOME DECOR AND APPAREL..... Wow. Although the meat wasn't much i will keep this store as my go to for their wide selections. Thanks Zaks staff as well for being so pleasant during my experience . Especially the adorable and pleasant cashier”
“I bought a new iPhone here in 2022 and got exceptional, individualized service. Three years later I needed a tuneup of the phone and went to the Apple Store out in the suburbs — and they declined to help. So I returned to this store and got exactly the assistance I wanted! THANK YOU”
“Professional and efficient. The rare occasion they didn't have the radio part I needed in stock, they were able to get it in quick. The cute little beige dog is a sweetheart.”
10AM - 8PM
6639 Mayfield Rd, Mayfield Heights
Electronics
“I had a very good experience today at the Mayfield store. Bryant who took care of me was patient and cool and helped the old guy (me ) . I feel good knowing I can go back if I need help in the future.”
“I’ve been coming to this shop for tv repair and purchases for many years, and i recently bought a 55 inch Roku tv there. The manager’s coworker helped with the installation. My wife and I are very happy with the set and the price we paid for it. i would recommend this business to those in the community in need of electronics services.”
“Janai was so patient, helpful and knowledgeable. Being technology ignorant, I was dreading getting a new phone. But she made it seamless and pain free. Great customer service!”
“Best phone deal ever ..... Best customer service... Smells wow inside,, hygienically maintained.......❤️❤️❤️❤️❤️????????”
“I got my daughter a phone and got me a new phone a week later and a free tablet Sam had the up to date phones I was looking for and put me on the best plan. Go check him out. Great service”
“Great store located right off the freeway to the right directly across from Golden Gate Shopping Plaza. Friendly customer service and most products in stock and on hand.”
“If u have metro go to the 93rd and Harvard location u won't be disappointed. Ameer is the man in charge and his service is next level!!!!! It was the 4th store I visited before I actually got good help even though I've been with Metro for 10+ years but ya'll trust me on this. Ameer will look out and bless you. Just a heads up prepare to free up a few hrs because if he is busy he's multitasking taking care of multiple people at once but it well worth the wait!!!!! Thanks Ameer, I love my new Moto Edge!!!!!! Also, this store has tons of stock compared to two other Metros that only had 1 phone in stock. Do yourself a favor and good to the hood and holler at Ameer! Above and beyond service, plus a stand up very cool dude!!!”
“I have bought several thing thru Arrons in maple hts online mostly only gone in once or twice very nice to deal with the few times I knew was going to be late as long as you call and talk to them great to deal with”
“I recently purchased a DJI rs2 from their ebay page. The condition was as described, and I saved $200 opposed to buying a new unit. Shipping took a day and arrived over the weekend. They are worth checking out if you are looking for good deals.”
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“After dealing with the incompetence of the employee at the Solon store I made the drive to this store to get my lines figured out. Being a new customer I was ready to return my devices and head back to t mobile until I met with Kevin and Jeremy. They got my lines figured out, discounts applied, and my trade in credits added. Definitely know what they are doing.”