{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“The North Royalton Verizon store is the best store in town. It's way better than the Verizon corporate stores that are in Parma and Strongsville that I visited but had to wait long waiting times just to see a rep and then had bad service. Both those stores just wanted to sell something to you and get you out of the store. Damien at the North Royalton store was excellent. He took the time to find out what my needs were and then directed me to the phones that would best meet my needs. He also was very knowledgeable with the products Verizon has to offer. I also received the best deal on a new phone then any other store around. That's why I bought my phone at this store. I will highly recommend the North Royalton Verizon store to my family and friends when they are in a need for a new phone. Thank you Damien for the excellent service that you provided me when I was at your store.”
“Service was amazing. I needed a cheap phone for my son I walked in. He did everything he could to help me out had me in and out of the store in under 10 minutes they were amazing. I highly recommend them don’t pass this place up. These are good guys to do business with.”
“I love this metro pcs especially frank he was very nice to me and my four year old son the place is clean and spacious he got me in and out so quick and he was so patient with all my questions and showing me how everything works thank you so much”
“Rodney and Jordan were extremely helpful. It had been a while since I had purchased a new phone, and they were very helpful during every aspect. I would recommend this location and both of these associates.”
“Super fast service!!! Jacob and Tyler totally hooked me up fast and dished all the deets I needed to get my new phone! Fastest service I’ve ever had at a Verizon.”
“Nick isn't normally at this store but I highly recommend him for his professionalism & grace. This store had everything & more of what I needed & was looking for & more.”
“The owner is a very hard working guy. He’s always there I walk in. He helped replace my camera and had excellent customer service. He gave me a big discount bc it took longer than he thought it should have. I’d recommend everyone I know Togo there for phone repair.”
“Michael is a great store staff. I appreciate his effective listening and problem-solving skills. My WiFi device has connection problems, and Michael understood my needs, responding with clear explanations and extended assistance. I am grateful that I met this excellent AT&T employee.”
“Thank you so much Cristaly for all of your professional knowledge and was able to help us out big time with our service superb great service 10 stars will definitely be recommending you”
“City Cell service was awesome on Wednesday, I purchased a iPhone XS Max from Mike, he took the time to set the system up for me, amazing. So I purchased ear buds and an iPad keyboard from him. Go, go, go!!!!!! Thank you Mike.”
“These guys were extremely nice and helpful! I went in with an iPhone 7+ that is cracked, and the sound also does not work on it. Even though they unfortunately couldn’t fix the issue (due to it not being a screen/part issue, was a memory board issue and at that point is more worth it to buy a new phone entirely) they seriously tried their absolute hardest! I mean, they were trying for three hours and were also being extremely negotiable throughout. All in all since they couldn’t fix it, I got my money back, but if I ever have future phone issues, I’ll definitely be coming here. Thank you guys so much for all of your helpful efforts!”
“Stopped in to get an Apple Watch replacement charger for my work desk. Uriah was super helpful, he suggested the perfect docking station to charge not only my watch but also my phone at the same time. It works amazing and is fast to charge! Great service”
“Came in with 2 iphones. One needed service for a month & the other needed a new battery. Got service hooked up on the one phone instantly & for under $20.The other phone we weren't so lucky with, after replacing the battery the phone was still being weird & CB, the employee that helped us really did everything he could to diagnose the issue & fix it. The phone was trash, but I am very happy with the CB & his hard work. This is the only place I will take my phones when we have issues, they are trustworthy & quick. Highly recommend!”
10AM - 7:15PM
14057 Lorain Ave, Cleveland
Mobile Phone Accessories
“Verizon has always been expensive but I've never once had a hard time from any associate or experience from the store I currently go too and have been a customer for many years and plan too as long as I can afford it.”
“I needed to get a new phone today along with a plan that I could afford. Josh helped me tremendously! Got me a great deal on a new iPhone 15, and answered all my questions I had! Was super nice and patient! I Highly recommend this place!”
“Jordan was terrific when I was in desperate need of getting a new Iphone ASAP when my Iphone unexpectedly broke and quit working. Jordans professionalism and customer service was a 10/10 and would highly recommend Jordan for future help at Verizon!”
“MJ is the most helpful, most knowledgeable and best person to work with regarding Verizon issues. He helped us straighten out a mess a former Verizon employee made with our business plan and has been our go-to-guy ever since. He single-handedly prevented us from switching providers. Highly, highly recommend this store and MJ in particular.”
“Ken was great. I needed a new phone and he made a recommendation, helped me pick accessories, explained a promotion, started the transfer process, realized it hadn't completed properly and redid it, and gave me instructions for checking the transfer and turning in my old phone. It was the easiest phone purchase I've had.”
“10/10 customer service. I just moved into a new place and had to get new internet, and Mellow is the man! He was quick, helped me out with all my needs, and wasn’t pushy at all. No “used car salesman” attitude or anything. If you come to this store, I definitely recommend working with him if the option is available!”
10:00 AM - 8:00 PM
14717 Detroit Ave, Lakewood
Mobile Phone Accessories
“i'm on the phone now trying to get through to someone just to say thank you!! a young gentleman (born in 2000- he will know who i am- janky popsocket lol!) i didn't catch his name but i wanted to say what an amazing experience that was especially from the terrible one i had a few years back at the same location. the three of them were just awesome! so sweet & funny. 10/10! thanks again. i will call back to find out his name bc he deserves a review devoted to just him! *go soccer*”
“I thought real customer service was dead. Until my phone died and I went in for service. Let me say , I was completely, happily shocked that I have received the absolute BEST customer service that I've had in years from Miss Kelsie D (Boost's newest employee) . She was not only friendly, but outgoing, service with a smile, and happy to assist with whatever the customer needs. I originally bought a new phone on Saturday from her , had difficulties with the service ,, went in the next day ,showed her the problem and she fixed it up quick ! She even threw in a few amenities to resolve the situation. BEST CUSTOMER SERVICE TECH EVER . and that's saying a lot coming from this cranky old broad!”
“This AT&T MVNO (mobile virtual network operator) provides low cost phone service, albeit with non-flagship phones (although you can bring your own unlocked GSM phones if you wish). This location had a helpful agent that ported the number and also provided a free Samsung Galaxy J Star for switching. They also will subtract 5.00 off the bill if you autopay it.”
“Chris is a great sales rep. Knowledgeable and very responsive. He helped me set up my new Fiber account without any issues and also ordered a WiFi extender for me.”
“Oh I have been with cricket for so many years. Phones have lasted me for 4-5 years. I just got a new phone. And the staff are super nice and friendly. I never have had a problem yet..they are willing to help. Prices are cheap and are right for me.”
“Connor at the brookpark location did an excellent job helping me install and get my new Samsung s24 ultra started definitely recommend his service to any incoming customer AT&t rocks!”
“The lady was very personable. Found what I needed. (A type C to type C) which is surprisingly hard to find in decent quality. Didn't catch her name but I would say they do a good job.”
“Dominic was fantastic. Promote him. Give him a raise. Do all the things you should do for a phenomenal employee. You've got yourself a good one. He was patient, quick but thorough, extremely knowledgeable, helpful and even though there were people waiting I didn't feel like he was rushing me but also he was cognizant that there were others that needed help too.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Mike was the gentleman helping me and he did a fantastic job setting me up with a phone upgrade. I went in there looking for a higher end phone but he was realistic on what I should get considering the person on my plan that it was for. Instead of trying to make a few extra dollars he was realistic and considered what was in my best interest. He was also very respectful and professional. Seeing as the Metro store in Brunswick closed a while back I've had to find other stores to go to. I'm glad I decided to try this location. While I was there he was also able to set me up with an Internet modem and I was able to get their new Internet in home wifi. Great experience”