Verizon is a reliable and convenient choice for all your mobile, 5G home internet, and business needs. The Cincinnati store offers in-store appointments and online order pick-up options, with free 2-day shipping and express lockers available. Customers praise the store's helpful, friendly, and informative staff, who have assisted with saving money on monthly bills and resolving activation issues efficiently. While some customers express frustration with having to go online for certain issues, the overall in-store experience is described as great, with the staff being highly skilled and providing excellent service. Verizon's reliable service and the convenience of its Cincinnati store make it a popular choice for both personal and business customers.
Great phone n great service so far but the customer service is the crappiest ever. At store and online. Finally got someone one the phone who was great, she was on the phone for almost an hour with us! God bless her 🙏
July 2026
Appreciate Dominque for all his help with assisting me with getting my services transferred over from another provider. All my concerns and questions were answered throughly and I was provided with great service. Make sure you book an appointment with colerain Verizon and ask for Dominque .
June 2026
Dominique service was great and gave us a great deal come see him
