βMichael is a great and kind person will only try to sell you what you want and help you pick a good phone carrier and will help you get your phone right before you leave great businessβ
βDevonte was great! He was patient and explained everything with great detail. Amazing personality! Will be visiting here and doing business here in the foreseeable future.β
βI cracked my phone screen and I was so mad at myself. I called around to several places. I was unimpressed with everyone except for Expo. Chris at Expo was friendly, knowledgeable and explained my options thoroughly so I could make an informed decision. He was careful to let me know the pros and cons. Once I selected an option, he did everything he said he was going to do and did it in a timely fashion. Now my phone is as good as new and if I ever need any phone services, I will definitely be going to Expo!β
βLou was such a godsend... He was fast efficient friendly was going through loops to try to help me while customer service was failing me. Go to them for honest straight to the point help!! Will definitely be going in store for all my future transactionsβ
βSuper friendly ,knowledgeable, and a great selection! I ran out of vape juice while traveling and found this place. They were super helpful and had really fair prices.β
βLast speing came in to repair me my power input port not staying in and falling out on my samsung S21+. Service was excellent and done correctly. They even dropped the price on the repair. CUDOS to everyone there. If I need cell phone service I know where to go. Thanks.β
βAwesome guy great, customer service outstanding understandable amazing never had better customer service than him. I donβt know what the lady Kelly talking about. Heβs wonderful. Never had an issue and Kelly. If you came to the guy with an attitude, he have to treat you back with the attitude, you will never get better customer service than him. I went to Broadview and Pearl and I went to the other pearl store they never treat me better than him thank you Abe. You was wonderful.β
βIhad a very fabulous experience at Metro by T-Mobile! Sree was absolutely amazing β very professional, patient, and friendly. From the moment I walked in, Sree made sure I felt welcomed and taken care of.
Sree clearly explained how to use the myMetro app, how the Tuesday offers work, and helped me understand all my plan options so I could choose the best one for my needs. There was no pressure, just honest and helpful service.
The whole process was smooth, quick, and stress-free. I truly appreciate the excellent customer service Sree provided. I highly recommend this location and especially recommend asking for Sree if you visit!
Keep up the fabulous work!β
βI never post reviews but my experience
at this store was exceptional. Kal was so helpful when I bought my phone and he spent a lot of time getting it set up and making sure that everything transferred correctly. If you ever are in the market for a new phone or plan you absolutely must come to his store. Thank you so very much, Kal!!!!β
βFirst and foremost, it is not often that you will encounter genuine and honest customer service! I chose to give feedback based on a personal experience I had today at this location! My hopes is that this location remains still and that the people who encounter not so good experiences visit this location! I honestly appreciate the many times I have been given the same courteous attention and timeβ EVERY TIME! My intentions were just to go inside, pay my bill, and keep it movingβ¦ but to my surprise; on many occasions, (someone) noticed that something was on my mind and they found it in their heart to comfort me! In closing, you NEVER KNOW what someone is going throughβ¦ so if a kind person decides to devote their time to βsee about youβ β¦ appreciate it! I love this store! I enjoy every moment when I visit! If Iβm down and outβ I know where to go! And this is real talk! Thanks a million! And continue to be a blessing to the public!β
βOmggg!! These guys are soo cool !! They helped me with my doubts very patiently and gave me a jaw dropping deal with a gift!! Thanks to Mo and Mike ! You're amazing !!β
βI came in here. My phone was messed up not only did they walk me through the process, but they took the time. I was confused disoriented he set me up and got me on my way. I love this store.β
βCrystal is the best phone service customer service representative that I have ever dealt with. She is very friendly and helps you through the whole process. I am on my second phone with her and will soon return for a tablet. Thanks CRYSTAL !!!β
βRula Wireless is a great place to get your phone fixed, buy a new phone, etc., They are Fast, Efficient, Great service. They fixed my phone in 10 minutes & I have had service & doing business with them for 7 years. Great people, Great place, Great service.β
βHad a great experience here, needed my account + transfer pin info since I was switching providers and Moe had me in and out super fast. He was super nice and helpful, way more than the other metro store I had been to prior to get this done.β
βvery recommended, I've had a few screens repaired by them and they do a great job. I've never had any problems afterwards. Great place and great peopleβ
βI love this store the very best best people who take care of you very nice also β€ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?β
βScotty was superb. Lost my phone. He had me in and out in 10 minutes with a new Samsung. Went to other metros and couldn't help because I didn't know my pin.β
βI've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!β
βNick can fix anything, he provides excellent service for any reason, not just phone repair. Iβve been coming here for years for all my phone related issues; he always gives service with a big smile and he always finds the perfect phone for my needs and gives the best deal possible. One Stop Wireless is a hidden treasure.β
βCorey helped me get a new phone in the midst of last months snowstorm, and he was awesome. Huge help, and super friendly! He got me set up with everything I needed for the new phone. We have another upgrade needed in the household, so weβll definitely be back for Coreys helps, he is the best!!β
βThese guys were extremely nice and helpful! I went in with an iPhone 7+ that is cracked, and the sound also does not work on it. Even though they unfortunately couldnβt fix the issue (due to it not being a screen/part issue, was a memory board issue and at that point is more worth it to buy a new phone entirely) they seriously tried their absolute hardest! I mean, they were trying for three hours and were also being extremely negotiable throughout. All in all since they couldnβt fix it, I got my money back, but if I ever have future phone issues, Iβll definitely be coming here. Thank you guys so much for all of your helpful efforts!β
9AM - 7:30PM
13545 Euclid Ave, Cleveland
Mobile Phones
βVery good experience as aways. Zach was professional, efficient, and kept me informed of the status of my repair. company had repaired 3 of my phones and I thank them. It's always a pleasure doing business with a company that stands on business.β
βMunchies 131 Direct wireless has everything considered to be a one stop shop from food groceries bill payments and phones. The boss or manager is always friendly and very respectful I love the place and especially his sons theyβre always helpful when it comes to helping customers. My family been coming here for years to Mr.Ramsey and they will continue thank you guys!!!β
βCame here to transfer a line and purchase a tablet. Amanda took exceptional care of us! Went above and beyond to help us out and was such a pleasure to talk to. Super informative!β
βNick was very helpful he was very knowledgeable about all the products he was with a customer already when I first came in but still acknowledged my presence and helped us get the products we were looking for very easily I would recommend any and everyone come see Bick when they come hey Nick if you're seeing this thank you so much for making this easy!!! You're awesomeβ
βThe charging port on my iPhone 13 Pro Max somehow got broken. I called for a quote and availability, CB, quoted me $80 and was able to provide service right away. It took about 2 hrs. Quick & easy! Thank you ?β
βGot my Iphone 15 pro max screen replaced. Took 20 minutes and so far works perfectly. Costed me $90 and others were looking upwards of $150-$380. Check this place out.β