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“Devonte was great! He was patient and explained everything with great detail. Amazing personality! Will be visiting here and doing business here in the foreseeable future.”
“Best Metro location in the city!! Mack got me together! I called 12 different Metro locations looking for smart watches for my kids, the only location in the city to have them. He got my phone bill lowered, my internet bill lowered! I left that store in tears because I was so grateful for how much they helped me!! Never going to another metro again!! Absolutely A 1!!!”
“Super friendly ,knowledgeable, and a great selection! I ran out of vape juice while traveling and found this place. They were super helpful and had really fair prices.”
“The guy who I dealt with, Frank, was by far the best phone sales man I've ever dealt with. Extremely professional and helpful. Whereas at most other stores they seem less interested to help when you aren't spending big buck, He worked with me so I got the best phone/plan within the price range I could afford. Great experience so if anyone needs a phone go to the metro store on Fulton you won't regret it!”
“I never post reviews but my experience
at this store was exceptional. Kal was so helpful when I bought my phone and he spent a lot of time getting it set up and making sure that everything transferred correctly. If you ever are in the market for a new phone or plan you absolutely must come to his store. Thank you so very much, Kal!!!!”
“Omggg!! These guys are soo cool !! They helped me with my doubts very patiently and gave me a jaw dropping deal with a gift!! Thanks to Mo and Mike ! You're amazing !!”
“The best of th best is Abe he's a monster i went to three different locations to get my phone outta spectrum and they can't do it but he did it for me and I'm finally out thank Abe”
“Brought my iphone 14 pro max in with a completely obliterated back glass, a little less than 3 hours later they had it looking brand new and amazing! They were also really friendly and nice, would definitely recommend if you need things fixed for a good price. These guys are awesome!”
“Aladdin was the absolute best person to get me right. Knew exactly what i needed and even offered to transfer everything for me! I will not go to anyone other than him!”
“very recommended, I've had a few screens repaired by them and they do a great job. I've never had any problems afterwards. Great place and great people”
“Had a great experience here, needed my account + transfer pin info since I was switching providers and Moe had me in and out super fast. He was super nice and helpful, way more than the other metro store I had been to prior to get this done.”
“Scotty was superb. Lost my phone. He had me in and out in 10 minutes with a new Samsung. Went to other metros and couldn't help because I didn't know my pin.”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
“the owner is an a+ guy= good attitude, helpful, and smart he educated me about phones and cords and cell providers he is a little hard to find: on cedar between richie chans chinese and fresh n meaty across from cvs cedar/lee parking lot is 1 block west”
“I have been the MailMan for this establishment for a long time now. Always extremely friendly, professional and outgoing. I always recommend to anyone around the area for honesty, fair prices, and quality work!!! I Will be taking my phone, a Samsung S21 ultra for a screen replacement soon and provide an update after services have been rendered.”
“Thank you guys! Just picked up my phone and it looks brand new. My phone was so broken and pretty much destroyed. Front screen shattered, buttons didn’t work , back was shattered! All fixed. Can’t stop smiling. ?”
“Uriah is amazing!!! Patient, knowledgeable and makes the entire experience of getting a new phone sooo easy. What I thought would be stressful was not at all. Thank you.”
10AM - 7:15PM
14057 Lorain Ave, Cleveland
Mobile Phones
“Came here to transfer a line and purchase a tablet. Amanda took exceptional care of us! Went above and beyond to help us out and was such a pleasure to talk to. Super informative!”
“These guys were extremely nice and helpful! I went in with an iPhone 7+ that is cracked, and the sound also does not work on it. Even though they unfortunately couldn’t fix the issue (due to it not being a screen/part issue, was a memory board issue and at that point is more worth it to buy a new phone entirely) they seriously tried their absolute hardest! I mean, they were trying for three hours and were also being extremely negotiable throughout. All in all since they couldn’t fix it, I got my money back, but if I ever have future phone issues, I’ll definitely be coming here. Thank you guys so much for all of your helpful efforts!”
“Real talk if you want a phone that best suits you that's the door to go to they are on it that is what they do and it shows I went in got a phone was all hooked up 20 minutes tops and they was as helpful as they could possibly be”
“Nick can fix anything, he provides excellent service for any reason, not just phone repair. I’ve been coming here for years for all my phone related issues; he always gives service with a big smile and he always finds the perfect phone for my needs and gives the best deal possible. One Stop Wireless is a hidden treasure.”
“First and foremost, it is not often that you will encounter genuine and honest customer service! I chose to give feedback based on a personal experience I had today at this location! My hopes is that this location remains still and that the people who encounter not so good experiences visit this location! I honestly appreciate the many times I have been given the same courteous attention and time— EVERY TIME! My intentions were just to go inside, pay my bill, and keep it moving… but to my surprise; on many occasions, (someone) noticed that something was on my mind and they found it in their heart to comfort me! In closing, you NEVER KNOW what someone is going through… so if a kind person decides to devote their time to “see about you” … appreciate it! I love this store! I enjoy every moment when I visit! If I’m down and out— I know where to go! And this is real talk! Thanks a million! And continue to be a blessing to the public!”
“Nick was very helpful he was very knowledgeable about all the products he was with a customer already when I first came in but still acknowledged my presence and helped us get the products we were looking for very easily I would recommend any and everyone come see Bick when they come hey Nick if you're seeing this thank you so much for making this easy!!! You're awesome”
“Came in with 2 iphones. One needed service for a month & the other needed a new battery. Got service hooked up on the one phone instantly & for under $20.The other phone we weren't so lucky with, after replacing the battery the phone was still being weird & CB, the employee that helped us really did everything he could to diagnose the issue & fix it. The phone was trash, but I am very happy with the CB & his hard work. This is the only place I will take my phones when we have issues, they are trustworthy & quick. Highly recommend!”
“He is one of the best MetroPCS stores that I've went to he went over and beyond to help me with my broken phone to help me get another phone if any stores that I've went to he is one of the best stores please go to the store it's up on Broadview and Pearl”
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“this guy is a miracle worker!! my phone had potential water damage with a shot battery. it's an old galaxy S8 active, I took it to 4 stores first, one wouldn't touch it, one said it was too old, two stores wanted $200 to fix it.... this guy cost $75 and had it back to normal in 2 days flat! I came all the way from west 25th just to see this guy and he did WORK. this man had my phone apart and took a multimeter to it and and measuring voltages and even manually wired in a different battery to test it, ALL BEFORE I PAID A DIME. he even fixed the USB port i had thought was broken for 3 years for free! I was taking a gamble too, I knew there was a chance it was the battery board (expensive repair!) and if I had him repair the battery and it didn't work I was out $75. well I took the gamble on this guy because he seemed like the real deal and it PAID OFF. ALWAYS TAKE PHONES HERE FOR WORK”