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“i came here because my ex bf stole my phone, long story short Bret helped me come up with a solution and it was taken care of within 10 minutes or less. he is amazing and very good with the customers, 11/10. give bro a raise fr”
“My wife and I had a fantastic experience upgrading our two iPhones. We were fortunate to have Justin as our service representative. He was truly exceptional. His knowledge about all the different models and features was extensive. Justin patiently walked us through our options, clearly explaining the pros and cons of each choice. No question was too trivial, and he answered each one with clarity and enthusiasm, making the process much easier. Justin’s friendly demeanor made the whole experience pleasant. We never felt rushed, and he took the time to ensure that we were comfortable with our choices before finalizing everything. It’s rare to find someone so dedicated to providing exceptional customer service. Thank you, Justin, for your outstanding support.”
“I am not good with newer tech. Jackson & Jared were Extremely helpful in setting up my new phone, and my Military discount. Very Professional, Knowledgeable and Courteous staff members. Thank You So Much.”
“What a pleasure these guys are to deal with! I try to solve my own problems, but when I fail and have to have help, this is the only store I’ll go to. They never make me feel bad for asking for help, no matter the problem. They’re always upbeat and friendly while they help me out. Michael even stayed late to finish up helping me make the transfer on my new phone. Kudos to the management here for hiring such a great team!”
“Great experience, shout out to Zack! I went in with my screen cracked and he got me a new one, and put it on for me in seconds. Super nice and was very informative, and also multitasking with another two customers, and answering the phone at the same time!”
“I googled Phone Repair near me, found this store and was there within 15mins of reading a few reviews! I arrived at 10:48am, iPhone screen half black, cracked, couldn’t use a single button! The clerk told me 30mins! In 15/20mins my phone was fixed, working like new and screen protector suggested sale for $5!!! BEST, Prompt, FAST service ever!!!! Keep up the great work! Go here if you need your phone back like I did!!! Thank you @Best Wireless!”
“The Harrison Ohio location, Eric was very professional. Patiently answering all my questions. He took the time to explain everything. And even helped through the entire process of setting up my new phones.
I went back to the store a couple days later because there were things on the receipt that I was confused about and he took the time I needed to make sure I understood everything.
I recommend highly.”
“Highly recommend this location Mike is very knowledgeable super informative and one of the most professional sales representatives we’ve every worked with he helped us bring our numbers from Verizon which was 6 lines and also helped us get 2 new phones and lines for our youngest daughters the price even with protection and their best unlimited plan is cheaper than what we were paying for 6 lines with Verizon if you are looking to make a switch you have to come visit Mike he will give you the best service of any provider out there and we will always come back to him for anything we need and we are already referring all of our family and friends to come see him!! Make this man a manager or director he is beyond terrific!! I wish I could give him more than 5 stars because he is terrific!!!!”
“When coming into this booth store, all my boost. Customer service needs are always met and met with a wonderful smile from an employee. Mr. David, who always is available to show me all the different things that are available here with Boost Mobile. It's been about 2 years now and each time it's the same service, very happy with boost.”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Mobile Phones
“I was in this store looking to maybe trade up my phone and what my options were going to be. Dude in the store was super helpful. Great conversation while he helped me decide. Not sure of his name but it was today 3/20/26”
“Karim is one of the best, he worked with me and got me the phones I wanted! Very polite man! I highly recommend going to see Karim at metro in Harrison Ohio! Very clean environment! Highly recommend”
“Vanity was very nice and polite to me and whoever walked into the store! She answered every question I asked. Helped setting up my phone.I was very satisfied with the service there.”
“Great experience at this store! Mike was super helpful and friendly. He helped me get the best phone for the best price ($0). The other salesperson (Troy) was outgoing and friendly even though Mike had already found a perfect solution for me. Will definitely shop here again.”
“The lady working is the most helpful person I’ve seen at every boost yet. I went to Anderson Ohio and that girl put a block on my stuff and this amazing woman fixed everything. She is great and very Helpful. And when my screen broke she sent me to a great location. I believe her name is Sanah. She’s excellent. Idk why that lady under me is a liar.”
9AM - 7PM
606 Ring Rd, Harrison
Mobile Phones
“Went to my local Verizon dealer - Russell Cellular in Harrison, Ohio - to get a new cell phone. My phone was so old, it didn't offer software updates for it. The guys set me up with another Samsung Galaxy phone. Such an easy transition from my old phone. All data transferred perfectly. Thanks guys!!”
“I was skeptical of this place because it was also a smoke shop but it has really good reviews so I decided to try it. Had a galaxy s23 ultra that had a cracked screen and a bit of touch issue because it was dropped in water. They didn't have the part the day we went in but they ordered the part, called us, and fixed it in the next hr. Not too pricey and the guys working there seemed to be pretty cool as well.”
“I stopped into this store to pick up a quick prepaid SIM card and some extra data while traveling through the area, and the service was surprisingly quick and efficient. The storefront was clean, bright, and well-organized with all the latest devices on display, making it easy to see what options they had available. The representative who helped me was very polite and handled the activation process smoothly, getting my phone hooked up to the network in just a few minutes without trying to aggressively upsell me on expensive accessories or insurance plans. My only minor complaint was that the store was a bit understaffed with only one employee working the floor, so a small line started to form behind me, but the staff member did a great job of staying focused and moving the process along as quickly as possible.”
“I’ve dealt with a lot of wireless stores over the years, and this Total Wireless location stands out. Professional, efficient, and very knowledgeable. They respect your time, give you real options, and make the whole process smooth from start to finish. It’s clear they care about long-term customers, not just quick sales.”
“The guy that waited on us which was the assistant manager was extremely helpful and friendly! He even stayed late finishing up our transfer. After a bad experience at a different location and almost not stopping in I would def recommend this location.”
10AM - 8PM
5048 Delhi Rd, Cincinnati
Mobile Phones
“Paige is a master at her craft and helped me with my old phone and new one. Paige knows everything about any phone. When I thought I was going to lose all of my pictures and basically everything…she came to my rescue! She’s respectful, knowledgeable, patient, kind, funny and always a smile. I highly recommend going to see this young lady for any troubles you have with any device!
Jen”
“I just left here && if Charles is the employee on duty your experience will be lovely!! His energy is literally friendly straight forward, comforting, and I loved every moment with him!!!!”
“I had the most amazing experience at the Glenway T-Mobile.. Taylor walked me through the lost phone process. She didn’t leave my side. Now that’s true customer service. I would definitely recommend that T-Mobile and ask for her.”
7:30AM - 5:30PM
2350 Litton Ln Suite 200, Hebron
Mobile Phones
“I have to say I was dreading this visit as my phone was almost ten years old. But, it so easy. It was a fantastic experience. From the time when we walked in the door when Mr. Damian greeted us and started taking care of us, and Mr. Steve, the store manager working and putting together the packages that best suited us. For those that are a little bit older like myself and hesitate for the electronics upgrades, cause of all the aggravation, I would recommend this store highly, very professional, very courteous, fantastic experience.”
“We only waited about ten minutes and I was helped right away. My issue was immediately taken care of and I was on my way. I definitely recommend this Spectrum store!”
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“OUTSTANDING
I had a bad experience with a competitor and decided to shop around, Vinny not only helped me, he educated me on service!!
The people at this Verizon store understand Customer Service. I had an amazing experience working with Vinny on my first visit. When I returned to the store, selected my equipment, Vinny and Craig set us up right!!! I left the store completely satisfied with my new account!!
Stop in and get what you want!! Highly recommend!!!”