Verizon's Dayton store offers a range of mobile and 5G home internet services. Customers can easily schedule in-store appointments or place online orders for quick pickup or delivery. While some long-time customers have expressed concerns about high prices and hidden fees, many reviews highlight the exceptional service provided by staff. Numerous customers have praised the helpful and friendly nature of employees, particularly mentioning the manager and specific associates who have gone above and beyond to assist. For instance, one customer noted the patience and kindness shown during a challenging phone switch-over process. However, there are warnings about the difficulties faced when ordering online, with some advising that visiting the store in person may lead to a better experience. Overall, Verizon's commitment to customer service shines through, even if pricing remains a point of contention for some.
I appreciated the service I got from Mr. Aubree (sorry for the misspelling). While everyone else just looked at me, he rose to the occasion and resolved the issue with my phone.
April 2024
Moniece was so nice and a great help to me, was very patient and answered all my questions
March 2024
Everyone here was very helpful and nice! The manager and the young lady that helped me tonight were wonderful!! They helped me with changing over to the 15 pro :)
