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“My phone was stolen. Joshua, helped me with find a replacement upgrade. Recovered all my information. The customer services was excellent and I would highly recommend.”
“Great experience at Verizon. The rep made my phone upgrade quick and easy, explained everything clearly, and helped me choose the right option. They also did a perfect job applying my screen protector—no bubbles at all. Friendly, efficient, and very helpful. Thank you James!”
“Called these guys around 4:30 or so asking if I could come in after work to get my brother’s phone fixed, and they got me in without any problem. The guy was very helpful And informative over the phone, and when I got there, they and got me in and out of the office in about maybe 20 minutes. The price is also very fair for the model and the atmosphere is really chill and casual! Also clean and quiet which I appreciate. I would definitely recommend going here to get your phone fixed. They don’t scam you or try to sell you things you don’t need unnecessarily and they’re very very nice and helpful. I will definitely be coming back again if I ever need to have my phone screen fixed.”
“Drew was Spectacular! My wife went in to upgrade her phone to an iPhone 15. We spent a short time with Drew, and I went home with one too. Knowledgeable and efficient. Great employee!”
“My Dad and I went to this verison store so he could get a new phone.
Zachary went above and beyond to help us make sure we get the phone we want and to also make sure we get all the discounts we could.
I would highly recommend this location on the customer service alone.
Will always go to this verison store.
Also, this is a comment on an earlier post by someone. There is no Giant Eagle at this location, they have plenty of parking”
“Jason is the best. He is very helpful and good at everything he does. I got a great deal on a phone and a tablet. If anyone wants a deal on a phone and or a tablet. Jason is the guy to see”
“Alex was the most patient and helpful person for us to work with.
We were trying to move back from Consumer Cellular and it was not as easy as one would think. It took 3 visits and phone calls but all was resolved with levity and humor. Well done!”
“The 2 guys that helped me, were absolutely awesome! They made it so easy for me while metro gave me the run around getting my transfer pin.! I couldn’t recommend any one better to help with my needs! I highly recommend them and this location! They were so polite and kind. Thanks again.”
“Jojo was absolutely amazing! She was kind, patient, knowledgeable, and friendly. She helped me replace a completely busted 10yr old phone with no screen access. She made the process much easier than I ever could have expected!!”
“Cheyenne was by far the best and only great experience I've had at any AT&T location. She resolved any issues I had very fast and made the whole experience easy. I’ve never went into an AT&T store and had a great experience until I came into the Howe Ave. location. Cheyenne is by far the best AT&T employee I’ve ever encountered and I’ve been a customer for nearly 10 years now. Give that woman a raise!”
“We had to wait for the previous customer to finish up but once that happened we had a wonderful seamless experience and within 30 minutes she had my new phone on in the case and active just pay tax and accessories out the door and a nice bill also great great great customer service loved it nothing like the 3 other places I had tried the few days before this day I would do it over and over again when I get a Apple Watch I will go right back there to add it thank you and so far I love the service Apple has a great 16e”
“Got my granddaughter a new phone. The young man named Chad was so helpful in getting her new phone set up and ready for her. I will going back to the Barberton, Ohio store again soon to get me another phone.”
“I went in to this store yesterday and i had a gentlemen named mark. Very nice polite and help me with a lot . Amazing costumer services and took his time in doing his job and didn't rush me out the door. And I wanted to say thank you”
“Need a iPhone and called they have it showed up 20 mon later had new iPhone a discount for the loyalty of calling and showing up he was actually surprised walked out with my cash paid iPhone”
“I just want to say I went to the AT&T store on Arlington rd and I was waited on by Jonathan. I had the best experience I have ever had at any cell phone company. I was getting an Apple Watch and he ended up searching for the best deal for me and actually saved me money! He actually cares. Highly recommend!!”
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“The Apple Store told me my phone was done (it’s older and I don’t think they wanted to deal with it). This guy here fixed my phone no appointment no questions asked. He saved some really important stuff. I am forever grateful and would totally recommend 10/10.”