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“Will always bank with Pathways! Have had many opportunities to switch to other financial institutions but the people and amazing service keep us coming back! Both Georgesville road locations and Marysville locations are amazing!!”
“I dare to share my experience in this wonderful place. I opened an account and the young woman who helped me with what I needed was wonderful; Excellent treatment, very specific, explained everything correctly, always had respect for me, was always smiling and never gave me a bad face.
I recommend this place located on Wilson Rd and if you dare to go, try to have the young woman -Devora a Fermín help you. Excellent service!!!!!”
“Carissa has been so great to work with this week on questions that I had regarding our accounts we opened last week. On Friday she went above and beyond in getting me copies of checks that I needed from a deposit made last week. Always quick to respond. Exceptional customer service and wonderful to work with.”
“John Rossey is the best branch manager i have ever dealt with very friendly and very helpful will be back again real soon. Awesome person to work with in setting up a bank account with.”
“Janiyah was AMAZING and I’m THANKFUL that she went above and beyond for me and resolved all of my issues and concerns as I was very frustrated with the process …”
9AM - 4PM
3545 Olentangy River Rd #110, Columbus
Banks
9AM - 5PM
1349 W Lane Ave, Columbus
Banks
“As a small business, First Financial has been really responsive to my needs. I was having issues with their phone app and was immediately called by the both the regional and local reps to try to resolve the issue.”
“Sure, sometimes you have to wait to talk to someone. I've never had to wait more than 15-20 minutes. But I've sat down with three different people to talk about opening accounts or discussing a car loan, and all three were friendly, personable, and professional. I like this branch.”
“I’m very happy with service I was given by Garrett. Very professional and a down to earth dude that genuinely seemed like he wanted to help. There was a different feel, in good way, to this place compared to the Big banks I’ve been dealing with my whole life-Wes”
“It's my Bank, fraud protection, Zelle, overdraft options, excellence in service.. 5th 3rd is a ⭐⭐⭐⭐⭐ bank, staff included.. Good honest Bank for sure.”
9AM - 4:30PM
2397 Old Stringtown Rd, Grove City
Banks
“Credit Union Of Ohio has been there for me numerous times when I needed them the most. The staff there does an amazing job and they're always so kind and friendly. I would recommend them to family and friends anytime. Also, thank you Jennifer for helping with my loan.”
“I sent one Review for Allie Hager
Mortgage Loan Officer
In Grove City Branch
And only gav her one star
My mistake
She earn all five stars , she is amazing to work with , her coworkers at the branch
Told me that she would able to help me out in the progress with all the paper work I need . I was amazing how much she knew and took so much time to work with me .
She helped me to get me all the help i needed
I have been a member for over 17 years
The Telhio bank helped me to start my business 17 years ago
So 5 Star for Allie Hager
And her co workers
At Grove City Branch
Thanks
Lars Olson ?”
“Cathy was absolutely wonderful! I came in for a cashier’s check for my new apartment and she was so kind and caring. Thank you Cathy for your help and encouragement! You made the process so easy for me.”
“Been banking with Key for over a decade and I’ve always been happy with them. This particular branch is usually where I do my business when I need to do it in person. Always friendly service and knowledgeable about what products they offer. Not pushy though, which I appreciate. Highly recommend.”
9AM - 5PM
4476 N High St, Columbus
Banks
“I had a great experience applying for an opening a home equity line of credit at Heartland Clintonville. Manager John King was thorough in his explanations and got my loan open in just two weeks! The team was professional and easy to work with. Heartland's HELOC is also a *great* product - fixed prime rate, no interest for 3 months, no closing costs or fees!”
9AM - 5PM
3971 Main St, Hilliard
Banks
“The associates that work at the Hilliard Branch, Callie, Michele, Claudia and Kenzie, are the friendliest, most helpful, and engaging individuals that I know. They are just like a family to me and my dad. I would not go to any other bank for my financial transactions. I appreciate Heartland Bank very much and have been with them for 37 years. Thank you Hilliard Heartland Employees for caring for us as customers.”
“I decided to do my auto loan through my bank, which was an amazing process! Maria helped me tremendously, gave me good rates for my loan, everything done Maria, along with Jenn from underwriting, beautiful process! Thanks for the experience”
“I first learned about Buckeye State Bank [at 1885 Northwest Blvd. in the "Fifth by Northwest" neighborhood of Columbus] on 8-25-2023 while I had been attending the Egyptian Festival at St. Mary Coptic Orthodox Church in the "Lincoln Village" neighborhood of Columbus.While looking around the "outside" portion of the Egyptian Festival [in the church's parking lot], I visited the Buckeye State Bank tent for several minutes and learned that they are located less than two miles from where I live.I did a Google search at that moment and learned that that branch of Buckeye State Bank is two buildings northwest of the Chocolate Café where I have eaten several times over the years.The woman staffing the tent told me that they would be having a food truck [from Holy Crepes] in their parking lot the following week.I returned to Buckeye State Bank on 9-1-2023; there had indeed been a food truck in their parking lot. I had previously been given a coupon for a free meal that day; I had also been given my first piggy bank in several decades.I visited the food truck, ordered my food, and then waited for my food to be prepared.I was then allowed to go inside of the bank to eat my food, while sitting down in a customer waiting area near the front door, rather than having to stand up in the parking lot while eating my food [as I had been expecting].Being allowed to sit down while eating my food had been, in and of itself, a great level of customer service from Buckeye State Bank.”
“Ok, I get it, this is a small branch office of the largest bank in the US. But before you turn away thinking, "too big, too impersonal, not for me," check them out because that was the same mistake I made for years... and they are right down the street from me.
First off, it's easy to get things done here precisely because it's a small branch. Most days you can walk in and knock out just about anything without waiting. (As is true of anyplace, if you have a task that requires a bank officer and not just a teller, call and make an appointment.)
Whoever is doing the hiring has been hitting home runs. Joseph and Olga at the front counter are good natured, patient and helpful. Steve in banking is really down to earth, has years of experience, and doesn't rush you (but will rush *for* you if you are in a hurry). Robby in Private Banking doesn't limit himself to Private Clients only but will step up so you don't have to wait - even if you are a just regular customer like me (Chase offers Private Client status and services to people who open a JP Morgan investment account and use their advisor services with $250k and up. I like the program perks but have no use for an advisor, so I don't use the service. If they ever drop the requirement for using their advisors, I'd be inclined to opt in. I have to imagine a lot of others would as well, Chase.)
So, here's this little branch office of a massive bank but it offers everything, delivers on service, and has some of the best people you could hope to work with. Big bank service at a corner bank? Honestly, I should have come here when they first opened.
Super easy access from Lane Avenue. Plenty of parking with exits on Lane and North Star. Drive through teller. ATM. Handicap accessible. Amazon locker in breezeway.”
“Went there in July 2018 with no intentions of becoming a member of another bank, but the great customer service resulted in me coming back and signing up for an account. New personnel there are really good.”
9AM - 4PM
1580 Georgesville Square Dr, Columbus
Banks
“I don't give five often and just cashed here don't have an account so don't know how that is but the staff is very friendly and helpful. GREAT customer service.”
“Kris, one the agents helped me set up an account and when I had troubles the second day with setting up the app and making a transfer it felt like talking to an old friend already. Very kind and helpful”
9AM - 5PM
4550 N High St, Columbus
Banks
9AM - 5PM
1610 Fishinger Rd, Columbus
Banks
“Sometimes you walk in to a Bank or a business and employees just kinda go through "The Motions" to please customers. It's not hard to see the frown under the smile if it's not real! I gotta tell ya, if these people ever had a bad day, I've never seen it!!! What an awesome team and work environment! Always helpful, and polite. No matter how dumb my request, I always feel like they go out of their way to help me with a solution! Great Job Heartland! I hope all of your locations are as great as this one!”
“I appreciate the personal attention and quality service of Union Savings Bank. William Corns is available by phone to answer questions and makes sure all the details of mortgage banking are completed in a timely professional manner.”
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“amazing bank! great bankers, all friendly and very knowledgeable. Clean branch and well organized. Bankers always available which is hard to come by these days. I hate sitting in a bank all day, you don't have to worry about that with them. They will get you in and out and take care of everything you need.”