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“Everytime, I need a great and reliable phone. I come to this Metro because they show you love. Thanks for my 3 lines for only 123.00$ a month, they also offer programs that can get you a much lower bill a month.”
“As at the store Macedonia, Ohio and it was a bit complicated to get everything done, but he was patient and worked hard to make everything work. Definitely would recommend”
“My phone not working I went many store and no one help me then I came 13570 euclid store mo he call customer service and take access my account and fix all problems it take 30 minutes thank you mo”
“Love that phone store . I went there to get my new phone. I love the guy Sam he is wonderful on his job and I love his service and the phone.I will recommend everyone thank you Sam”
“Great customer ? service ? outstanding Abe your my dog is ill always come back to u my G never seen better than him ? ? in the city of Cleveland u will always be 5 stars ?”
“Aladdin is great. We talked more like friends than a customer. We chatted for a while and I strongly suggest that that's the place to go. Thank you brother I greatly appreciate you!!!!!”
8AM - 5:30PM
5300 Train Ave, Cleveland
Electronics
“Kirk has always had what we have needed for batteries at a good price. But their crew was always gruff and grumpy. However, in the last few visits, they have really turned around their attitudes and service.
We've always shopped here for batteries but now can do so without dreading our interactions!”
“BLUF - Very Satisfied & Very Informed
I placed back in December for a hard to find RAM kit (knowing that the rampocalypse is currently under way) as a PC builder. I knew it was going to be a long lead time because of the RAM shortage, and that this was going to be a special order with no known ETA for when the kit would arrive. Jordan (my sales manager) has been remarkable to entire way through the process. They kept me updated and informed of my order, been proactive in taking action to make my experience as painless as possible, and going above and beyond to reduce any delays or price increases in my product arriving to me. I am happy to say I received my RAM yesterday, months ahead of the ETAs of other orders I had out for the same product with other suppliers. I have been impressed with the process of working with Comp Source and Jordan specifically. He provided fast responses, and understanding of not only events in the supply chain but also in empathizing with me as a customer waiting for a product. As a result of this experience I look forward to working with Comp Source in the future as a very satisfied customer.”
“Went to this location this morning, and I believe his name was Zac. Anyway he was so helpful, kind and courteous. The store was exceptionally clean and organized. There was another young man there also, a worker but I didn’t recall his name. He was nice as well. Thursday 08/26/26. @10:00 am.”
“Empirical sound has been one of the most consistent place that I’ve experienced for sound in Cleveland. For the past 15 years they have come through every time we have rented equipment. Very helpful when you don’t actually know what you need. Most places seem to just want your money. Empirical Sound cares about the experience that you are having as a customer. They also really care about the experience your are trying to create for your audience.”
“On May 3rd My phone was stolen and I went to this store in a panic. The guy working there (I didn't get his name) was absolutely compassionate and helped me quickly and professionally. He went above and beyond for me, which I really appreciate.
Thank you!!”
“Promptness in responses, efficient problem-solving skills, ease of communication, and friendliness are just a few things that truly describe the outstanding service I received from Total Voice Technologies. I had previously explored several vendors for my Dragon Medical needs, and this team has been the best by far. Thank you so much Mike for all your help!”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
“I haven’t had a disappointing time going in here. I see a lot of familiar faces from East Cleveland grocery store Konnis. I just pray we don’t have the same quality they had in that store. I have met some new workers who go out there way to make you smile. They even donated last year with us feeding the homeless. I thank you guys for that. Continue being great for our community we need people who care around the whole circle.”
10AM - 8PM
22839 Chagrin Boulevard, Beachwood
Electronics
“Came in today to turn in my wifi router and get my port out pin. Was assisted by Maya (my apologies if I spelled her name wrong) and she was wonderful! She was able to get ahold of the correct department to get the PIN number. She was very patient and pleasant! 10/10 experience!!”
“I searched online for a high-end sound system, and one company really stood out over everyone else. I contacted them, and from the first moment in speaking with them, I was so impressed with their knowledge, creativity, and customer service. I could already see why everyone raves about them. The amount of time, and patience they put into just designing the system is remarkable. Throughout the entire process, I was continually surprised, shocked, and beyond impressed, and just when you thought they could not surprise you more, they do! The level of communication far exceeds anything I have ever experienced in all the years of dealing with different companies. From start to finish, day and night, they were so personal, so down to earth, that you completely forget that you are even talking to a company. 110% best customer experience ever!”
“I have been a customer of Eagle Rental for years. The professionalism of Joseph and the entire team was excellent!
All were knowledgeable about the purchase and installation of this washer. I hope the next time I purchase something from Eagle
I get this crew.
Thank You”
“I recently visited the store to upgrade my device and was thoroughly impressed with the service I received. Nicky, my associate, demonstrated exceptional professionalism and attentiveness throughout the process. She successfully facilitated the purchase of the device I desired and proactively identified that I was eligible for a discount I had previously missed—a discount she promptly applied to my account. The level of care and detail she provided far exceeded my expectations. This outstanding experience has solidified my intention to return to this location and to Nicky for any future inquiries or assistance.”
“Outstanding customer service!! Kuldip is the Best, he helped me when I Really needed it got me in and out in no time !! Best deal possible they listen to your needs and solve your problems!! Don’t go anywhere else for your phone needs Kuldip has you covered 1000%of the time !! Thank you again Brother you are a life saver!!”
“My phone was locked. At risk of looking all my data. An employee at the Macedonia Ohio store solved the problem. It was difficult. Unfortunately I didn't get his name. He's a great employee. If I was still in business I'd be happy to have him as an employee ! I told him so !”
“Very good service the Mayfield staff is so nice and so helpful. I will definitely be returning as a customer.The manager definitely deserves a raise I have never met someone that is that smart and that understanding he made my sons day today”
“Michael Machi is dedicated to helping you find the right equipment for your patios or outdoor decks. Whether you're looking for an outdoor TV or Sound System, Michael is your guy.”
10AM - 7PM
11427 Euclid Ave, Cleveland
Electronics
“My rep “MJ” was awesome. Attentive. He did what tech coach told me “only a corporate store can do.” Which was another 30 mins away. He handled my needs meticulously and made sure my phone was active on my way out. Thanks MJ, will be sending any sale that comes my way to you.”
“I’ve experienced beyond great service with Juan and manny today with my new purchase thank you Juan and manny for great kindness!! I will always recommend them!!”
“Amazing service! had trouble removing a line with customer service on the phone and the employee, Lexi, did an outstanding job at helping us handle this situation! This is my go-to metro from now on.”
10AM - 7PM
5500 Pearl Rd, Parma
Electronics
“Lexi is great with every customer I have ever seen her assist! She has great customer service, great communication skills, and a very great work ethic. She always has a smile on her face. She seems happy to just help customers. She makes sure to customers get the best deal. She’s not like other workers at the other metro stores. This Metro by T-Mobile store is the best in town. And Lexi makes going inside the store a breeze!”
“While returning an item today, I experienced great customer service, patience and a peaceful atmosphere. I really appreciate the customer service. Thank you ?”
“Very nice and welcoming staff. When I mentioned I found a better deal at Walmart, they even tried to price match it. Way better than GameStop, who won’t price match or give any deals on games that are 4–5 years old. Great customer service and a much better experience overall!”
10AM - 8PM
5915 St Clair Ave., Cleveland
Electronics
“Really nice and awesome guy who works the store . I bought 3 iPhones there and all were great. Definitely will only use him and would also recommend him to friends and family. Also, he has a lot of deals on new IPhones and bundles for new phones and plans together. Definitely check it out! food is really, really good too.”
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“I highly recommend this business! This was my first visit today and I'm grateful for K, because he was very nice and helpful; while helping me quickly and efficiently.”