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“The staff were friendly, kind and accommodating today regarding an Amazon return that required a different procedure than I was accustomed. I appreciated the assistance and the gesture to make my experience easy. This location always has great staff!”
“I want to give a big shoutout to Gus at the Mason, OH location! After having a really disappointing experience at the Lebanon location, I was hesitant to try dropping off a large Amazon return again. But since the Mason store is close to my work and I needed to return the item before getting charged, I decided to give it a shot.
I’m so glad I did—Gus went above and beyond. He not only helped me carry multiple heavy boxes into the store, but he also took the time to repackage the return to make sure everything was secure and ready to be sent back. His kindness and helpfulness completely turned the experience around. Thank you, Gus!”
“Great experience with this group. A TON of updates that were accurate all the way to delivery and install. Installers were nice and helpful and did a great job of communicating and the install went off without a hitch. I would use this group again!!”
“Curtis was the most helpful today with my shipping experience. I was very frazzled and did not have anything organized the way I should, but he was super kind in working with me to get everything situated. Very nice and willing to answer questions.”
“Adrina from UPS store in Newport KY #6644 is seriously the most awesome employee I know.... She is so fast and sweet. Adrina is so knowledgeable, she greets me every time I see her when I come in for service!!! :)”
“I go there often to send packages to my kids and returns to send out. They were very helpful when we needed a notary and personal things faxed to NY when a family member passed. And I send out items that I sell on line. Sharon Wilder”
“Outstanding Service at Beechmont UPS!
Today I had the pleasure of being helped by Tom at the Beechmont UPS store. His professionalism and courtesy were truly over the top. He made the Amazon return process incredibly easy—something that usually requires me to print out a label and handle everything myself. Tom took care of it quickly and efficiently. I really appreciate the help. Thank you, Tom!”
“Pat is a true gentleman! I arrived 5 mins before the store closed, struggling with a large box, and he ran to the door to help me. I was having the worst day and he restored my faith in humanity. Other places have asked me to tape the box so I asked for some and he said, I will take care of it. I’ll always come here just because the service is amazing.”
“I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza”
8:30AM - 7PM
1081-B OH-28, Milford
Shipping Centers
“Paige is the best. I completely forgot about the 2$ charge for printing a return label. I only had a 20$ on me and instead of her making me break the 20$. She waived the fee...or paid it herself. Lol im not sure. Either way....I have more money for plants now. And that makes my day! Also there were atleast 7 people in line and she was seemingly the only one in there at 9:30 am. Eventho it was early...she still had a smile on her face and she was making the line move! Thanks again Paige! I love nice people!”
“There is a gate. Check-in online at the Guard Shack. They can help you if you have difficulties. I came at 8 pm while my appointment was 7 am tomorrow. They sent me sms with the dock number immediately. Park 5 feet away from the dock, don’t cut seal, wait when the guy comes and tell that you can do it. Then open trailer doors, slide tandems and back in to the dock. Wait when they send you sms to sign docs online and the guy knock in your door and tell you that you unloaded. I was unloaded at 01:30 am. Then drive to the Guard Shack and they give you the docs. You are gtg. You can ask them to stay overnight onsite (they allowed me).”
“The team was terrific. Professional, friendly, and engaging, and they seemed to enjoy their work. Everything arrived safe and sound, even after a month of storage too. Thank you!”
“Investing with Mrs victoria crypto was the very best decision I ever made in my life. I am now eating the fruit of my labour, I login into my account to make withdrawals weekly basis and she made up to $7,000 for me with the investment of $600. Please my fellow brothers and sisters invest your money into FOREX/BITCOIN and leave the rest for Mrs victoria crypto to handle and see for yourself what exactly am talking...contact her via,”
“The entire staff at this location is terrific. Ben is great. He greets you by name, provides options to your printing project, delivers on time and returns a quality project that exceeds expectations. Amanda and Abby are exceptional too. Always pleasant and helpful on both personal printing and professional printing projects. You have an “A Team” at this location.”
“The Post Office in Union Township is a hidden gem. I have driven past it thousands of times and never knew it existed. The staff were nice and quick and the atmosphere was unique.”
8:30AM - 6PM
6809 Main St, Cincinnati
Shipping Centers
“The most helpful people ever! I am always amazed with how much they want to make shipping easy & the work they’re willing to do compared to most shipping places.”
“Great company clean especially when you consider the type of business this is. Employees are friendly and ready to assist you. If you're picking up a load no shipping department is faster or more efficient usually in and out in thirty minutes.”
“KeVaughn helped me and was very helpful, had a great attitude and did a great job! Its nice to go into a store where it feels like they actually want to help you.”
“Hard working, family owned, christian business that is willing to help any way they can. Cross docks, rework shifted loads, storage, also assemble work. Ray & Karen are honest and easy to work with.”
“Employees like Billy help make an experience at a certain store location 5 star. He helped me unload a few large packages without hesitation. Thanks Billy for the outstanding service and for going above and beyond.”
“RMA is an outstanding small local company with the ability to service the Tri-State area on a big time scale. Affordable trailer rental and trucking rates. Several trailer sizes available. Over the road D.O.T. certified equipment. I have used them in the past, at times renting up to 100 at a time. Shuttle service from our docks to our customer's door with precision, on time accuracy guaranteed. They have never let me down. Highly recommend!!”
“Can’t emphasize enough how appreciative I am of the people at the printing center. Not only did they print my rush order within 20 minutes, but also went above and beyond with cutting to size, laminating, and trimming again. My company was on a serious time crunch with this project, and staples made it happen. I didn’t get her name, but I am endlessly thankful for her hard work and care.”
“Went here today to do an Amazon return. Drew and Kiley were extremely professional and helpful and made the whole process quick and painless. This is the first time I’ve had such a great experience at this location.”
7:30AM - 10PM
8060 Mason Montgomery Rd, Mason
Shipping Centers
“I've used this store for almost 20 years, always with great service and results. My orders are not frequent nor large yet when it is my turn, regardless how busy they are, I always feel as if I am the only person in the store and nothing is more important than my order. Mike, Pam & Billion handled this latest order with consistent, excellent service.”
“Ian was very helpful and even made adjustments to my printout so it did not turn out looking badHe called me twice to make sure. I really appreciate his dedicationI could tell he was busy but still took his time to help me”
“Today I sent a package, and the employee was very polite, attentive, and helpful with all my questions. I really appreciated the service — everything was fast and smooth. Thank you!”
“I have been dragging my feet on writing this review for some time now and it’s long overdue for the service provided at this location.Becky and Savannah consistently go above and beyond in their roles, demonstrating a level of professionalism and kindness that is truly commendable. From their warm greetings to their willingness to assist with any inquiries or concerns, they create a welcoming atmosphere that sets them apart.During one of my visits, Savannah truly exemplified what it means to provide exceptional service. Despite the nearing closing time, she graciously extended her assistance, going the extra mile to ensure that my needs were met promptly and efficiently. Her willingness to help left a lasting impression on me.Becky and Savannah make an incredible team, setting a high standard for customer service excellence. Their dedication to ensuring customer satisfaction is commendable, and they deserve recognition for their outstanding contributions to the FedEx experience.In conclusion, I cannot speak enough of Becky and Savannah at FedEx. Their commitment to providing exceptional service is evident in every interaction.”
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“Drew at Staples in Kenwood demonstrated extraordinary customer service. He patiently expended time researching the type of toner for my initial purchase and he also did his best to ensure the most economic price.”