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10:00 AM - 8:00 PM
14717 Detroit Ave, Lakewood
Internet Service Providers
“The North Royalton Verizon store is the best store in town. It's way better than the Verizon corporate stores that are in Parma and Strongsville that I visited but had to wait long waiting times just to see a rep and then had bad service. Both those stores just wanted to sell something to you and get you out of the store. Damien at the North Royalton store was excellent. He took the time to find out what my needs were and then directed me to the phones that would best meet my needs. He also was very knowledgeable with the products Verizon has to offer. I also received the best deal on a new phone then any other store around. That's why I bought my phone at this store. I will highly recommend the North Royalton Verizon store to my family and friends when they are in a need for a new phone. Thank you Damien for the excellent service that you provided me when I was at your store.”
“Thank you for making the transfer of carrier process smooth, Emilio! He was able to get me the T-Mobile Tuesday’s holiday pint glass as well after setup. He will help you out!”
“Stopped in with an emergency with my phone about 15 minutes to closing time was greeted and taken care of with no grief or hostility ..so rare these days to have good customer service like that”
“I got my internet from spectrum and 2 phones for and my wife. For a year I will pay for one phone service and the second for free. After years paying page plus $60 now I'm paying only $30 for both phones. The internet streaming also is excellent .”
“Jasmine was able to return my old equipment and set me up for new internet! We were able to get me the best vaule. I will be back for mobile service hopefully soon!!”
“Brianna was amazing she got me in and out as fast as she could while clearing up something that was mishandled by a non Corporate store. Will def shop at this store in the future for my phone needs. Lesson learned I will never go to another non corporate store again!”
“Love working with Zentro. Shelia has been just the sweetest and so professional. They have great customer service. I work at Residence at Leader and since I’ve been here, my guy Joey & Ruben has been on top of everything, they make sure all of my residents are well taken care of. Never once have I had a customer complained about the service. Just over all a fantastic crew and internet!!!!”
“This location was amazing. As soon as I came in I was greeted and placed in line. Waited 5 minutes to be helped by associate AJ who was so patient. I came to transfer a phone but we had to update. I was there a few hours. When problems occurred no issues were had when we had to call corporate for overrides. Thankful for AJ and the management for assisting with my needs. I'm not a technology girlie so it's very appreciated.”
“The real MVP's. Helped me with a pin issue when I had to file a claim for a broken phone. Customer service here is above and beyond. Thanks again guys for putting up with my shenanigans!”
“Went there to get there 5g home Internet and the guy that helped me was awesome he helped me get it set up and was very friendly and helpful and I would recommend them to anyone and everyone”
“Rachel and Ramon were amazing!!!! My phone was off for a fed days and they were wagered to assist me quickly. They’re very efficient and professional! Thanks again!! I highly recommend this location!!”
“I went in to upgrade my iPhone. The employees were really nice and very helpful. I didn't catch the girls name that was helping me but she was very patient and helped me transfer my stuff from my old phone to my new phone. It took forever (lots of crap on my old phone) I left and went to the store really quick and came back and just hung out with the employees until my phone decided it was done haha then she helped me to set my new phone up and made sure it was working before I left. The store gets a lot of people but they were pretty much in and out quickly.”
“Rico did a great job assisting me with getting my new devices. Walked into this location expecting to wait like usual but I was immediately assisted. A nice Verizon employee named Rico helped me from A to Z. He answered all my questions, helped me set my device up, and even helped me add a line for my son for almost no cost with a promotion he found. The great service and professionalism at this location is unmatched!”
“Change service sever months ago and Verizon Corp. owed me a refund. I was unable to secure it via the phone or the Internet but the manager at this location took time out spent an hour securing my refund from the corporate. Thanks again.”
“Came in to upgrade my iPhone, ran into some troubles but Hunter and the manager (didn’t get the managers name) but they were both super helpful in resolving our issues and getting my mom and I upgraded. Definitely stop by and Hunter will get you all squared away. He was awesome!”
Open 24 hours
1228 Euclid Ave #250, Cleveland
Internet Service Providers
“We have been with Everstream before they were Everstream. Several contract renewals later they are still a good partner to us. They do a great job of supporting our large network of well over 100 locations. They are the best in the business turning up new service to meet our demanding timelines. When an issue does arise response times are excellent and it feels like we have their full attention. I would recommend Everstream to anyone in the market.”
“I came here to change my phone number! It was alittle difficult because it was free to change it online in the app the employee wasn't really walking me through and helping me so I asked for the manager and it was well from there! Thank you! I'll be back maybe for a new phone in a few months ! Hehe !”
“All went well except for the Rep adding a monthly service plan to my order, as well as a $35 monthly fee until I connected my new device. I was subsequently able to eliminate those charges. Nevertheless I will continue to be a customer, at least for the time being.”
9:00 AM - 5:00 PM
12601 Pinebrook Dr, North Royalton
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“i'm on the phone now trying to get through to someone just to say thank you!! a young gentleman (born in 2000- he will know who i am- janky popsocket lol!) i didn't catch his name but i wanted to say what an amazing experience that was especially from the terrible one i had a few years back at the same location. the three of them were just awesome! so sweet & funny. 10/10! thanks again. i will call back to find out his name bc he deserves a review devoted to just him! *go soccer*”