“This is by far the best Lowe’s in all of Central Ohio! The workers are so helpful, and the manager Trey was willing to personally deliver a replacement fence panel to us after his shift ended when the original one we purchased was damaged. He went above and beyond to make sure we were taken care of. And that’s just how this Lowe’s runs. It’s not even our closest Lowe’s, but it is worth the extra drive!
Highly recommend!”
“Here is what I like most about Menards. My husband and I are elderly. When we need assistance they are very helpful, and kind. When I ask for them to repeat what they said, they kindly do so. The store is nicely organized and necessities are easy to find.”
“Outstanding experience at this location. So much better than the others I have been to. Every associate was willing to help me with a smile. Several people helped with my purchase included Brenda Shilpa and Josh. Outstanding customer service. Kudos to management ?”
“I like Home Depot in general and this store in particular. Lately they have been clogging the aisles with excess merchandise. I hope they come to there senses and clear the aisles.”
“I tried to place an order online with home depot for 3 days in a row.
Then, I called customer service and was on the phone with her for 40 minutes. After the 7th time she wanted me to verify my phone number, I hung up.
I called The home depot nearest to me and reached a fellow by the name of Clayton at the Westerville, Ohio store.
He asked me to come to the store & within 10 minutes, my order is placed and will be delivered tomorrow!
Thanks a bunch, Clayton!!!!
YOU ARE THE GREATEST!”
“Had to stop to pick up an appliance that was listed online. Jim was super helpful along with the associate that loaded it on my cart. I was in and out in record time. Great store!!!”
“Well stoked shelves an knowledge staff in and out with what I was looking for no having to go store to store and best of all it didn't look as if I purchased an item that was used and returned.”
“My husband, JJ, frequents the Lowe's in Dublin. He had the best experience there today with his cashier Katie. She provided excellent customer service and helped him with our new appliances. He was so impressed and her professionalism and kindness was much appreciated ?”
“Love this place! Everyone is so helpful and they even remember our names. Very dog friendly too! We bring our pups on occasion and they are showered with praise and treats. Now they get excited when we pull into the Tractor Supply parking lot. Great place to stop for affordable chicken and garden supplies.”
“We have seen so many employees talking and treating customers terribly for no reason, tons of attitude, unwillingness to help, etc. As someone who has worked in customer service before, I can understand how easy it is to lose your cool but there have been three instances we witnessed where the customer was asking a question nicely and calmly and they just lose it..My fiance and I had a poor experience and I'm happy to share it with corporate because the store manager is absolutely the problem.”
“Rented a cargo van from this location for about a week. The employee at the counter provided A1 customer service and could run a clinic on how deal with customers. Thank you Dave M. For the experience and wish you happy holidays.”
“I always enjoy Menards from their weird off-brand stuff to decently priced seasonal decorations. This is always a good place if I just want to kill time waiting to pick the kids up but also has most of the necessities and a much lower price than the bigger stores.”