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“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“this store is amazing. they always try their best even though they don’t do much as corporate they still express friendly customer service to help as much as possible go to twinsburg tmobile”
“I had to wipe my old phone and send it back,after receiving a new phone. I was very frustrated trying to do this was halfway done and was stuck. Went to store on Vista Way and Mikey gladly helped me. He calmed me down and walked me thru with him. Done in 15 min.I was very impressed,with him and the store in general.”
“I switched over to T-Mobile a couple of weeks ago and I have to say, by far the best service I've ever been on!
Thank you Chris for being so great and walking me through everything. Love the fact you went above and beyond to make sure we were satisfied with this process. Definitely recommend T-Mobile and I definitely recommend the one in Streetsboro.”
“Top Notch customer service and products. We have saved a ton of money with Easton and have upgraded services to current standards. No complaints whatsoever - Excellent / Solid Company”
“I just stopped by the office to sort out a billing issue, and I was helped by a wonderful woman named Roxana J.
She assisted me with great kindness and patience, despite my limited English, and she managed to resolve my issue.
Please don’t hesitate to promote her if the opportunity arises, as she knows exactly how to handle customers.
I would have given her 10 stars if I could, just for her.
Thank you again, Roxana J, for your hospitality.
GEA.”
“Best Customer service I have ever received anywhere. Zalia was extremely professional and knowledgeable beyond any shadow of doubt.
Highly recommend this store”
8:30AM - 5:30PM
7257 Formby Dr, Solon
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“NIC (Daryl Bunch) is wonderful to work with. Daryl is always quick to help out with updating system information and answering any questions. I highly recommend NIC.”
“The people working here work very knowledgeable and spent a long time helping me with my phone. They were very kind the entire time and never annoyed. I would totally recommend this store to anyone. also shout out to the store in Bainbridge. They didn't have the phone that I wanted
And recommended where I should go.”
“I wanted to share my awesome experience today meeting JARELL. What a nice fellow. Not only did he answer all my questions, he helped me with so many other things I’ve had questions about regarding hotspots, iCloud storage, wireless, Internet, super appreciative of his expertise
.”
“The gentleman at the front was extremely helpful and respectful to me when we spoke. He not only gave me my time to speak about my situation as he patiently waited and actively listened to what I was saying. I truly felt heard. He was very professional and helped me solve my issue. 10/10 service from the team member. I wish I would’ve gotten his name.”
“There's no way that this store & the Mayfield Heights store are the same company. Tierra was wonderful. She listened without cutting me off. She couldn't solve my problem but got her manager in no time flat who also couldn't help. However she was able to get someone from corporate on the phone with me in minutes. Unfortunately, that guy kept talking over me also but finally put his supervisor, Curtis, on the phone who stopped talking & listened & said oh you're right there shouldn't be a downpayment on anything that's free. Thank you Tiera & Curtis for solving my problem. I hope you both get raises, promotions or at least acknowledged for retaining a 13 year customer. Guess I spoke too soon. Curtis was supposed to call at 4:30 to complete the correction, it's 5:06 & no Curtis. We'll see what next months phone bill looks like.”
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“My phone was locked. At risk of looking all my data. An employee at the Macedonia Ohio store solved the problem. It was difficult. Unfortunately I didn't get his name. He's a great employee. If I was still in business I'd be happy to have him as an employee ! I told him so !”