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“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“this store is amazing. they always try their best even though they don’t do much as corporate they still express friendly customer service to help as much as possible go to twinsburg tmobile”
“The staff went overly above and beyond. They were all so patient and attentive. Made the necessary recommendation and made it happen, which allowed for me to get a new phone. I entered the store upset, exited with a huge smile on my face. So shout out to store# 2VSL, if it wasn't for them I'd be back in the same predicament at some point with the same headache of a phone that I initially had. Signed the lady with the zfold flip with the black screen lol. Aye T-Mobile that phone need not be sold anymore, that's the second one that I went thru in 1 year due to the screen going black, so I'd recommend taking that one off the list of phones yall sell!!! But other than that, thank all that assisted me during my visit at store# 2VSL.”
“Chris helped me and my family out get switched over from att and was super helpful and professional during the process. Highly recommend the Streetsboro T Mobile if you’re trying to switch your service provider”
“I'm very happy with T-Mobile. Especially with the store manager, Derek. He is very friendly, professional, and knows what he's doing. He gives very good advice and is a great asset for the company. I had a problem with my account for the longest time and he was patient enough to be able to help me. T-Mobile is a very good company and I will highly recommend.”
“Top Notch customer service and products. We have saved a ton of money with Easton and have upgraded services to current standards. No complaints whatsoever - Excellent / Solid Company”
“T-Mobile have many locations in this area and the one closet to me is the store in the Lee-Harvard Shopping centet. I haven't been here in a while and my previous posting was removed about this location. This store is still to me customer friendly and has qualified people to help or assist you with whatever matter you're dealing with concerning T-moble service or products.
Especially to the young man Melvin who was exceptionally patient and knowledgeable in helping us today
Thank you”
8:30AM - 5:30PM
7257 Formby Dr, Solon
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“NIC (Daryl Bunch) is wonderful to work with. Daryl is always quick to help out with updating system information and answering any questions. I highly recommend NIC.”
“I had to come to spectrum three times in one day. It was outstanding customer service I mean outstanding. Jay and Tyvin. (I hope I'm saying their names righ). But you should be very proud to have both of them working for spectrum they made me feel very special. I am older and my husband I do not understand this new technology. When young men like the two of them make you feel very special. So thanks again for all the time you spent helping me get my phone back. Thanks again and I'm happy you work for Spectrum. Thanks again.!!!!”
“I wanted to share my awesome experience today meeting JARELL. What a nice fellow. Not only did he answer all my questions, he helped me with so many other things I’ve had questions about regarding hotspots, iCloud storage, wireless, Internet, super appreciative of his expertise
.”
“After dealing with the incompetence of the employee at the Solon store I made the drive to this store to get my lines figured out. Being a new customer I was ready to return my devices and head back to t mobile until I met with Kevin and Jeremy. They got my lines figured out, discounts applied, and my trade in credits added. Definitely know what they are doing.”
“Great experience tonight! Thank you Ken! We walked in very late right before close, and Ken didn’t hesitate at all to help me upgrade two of our phones ! He was swift, kind and paid attn to every detail of our plan! I really appreciate good customer service that I received here today! Thanks again Ken!”
“There's no way that this store & the Mayfield Heights store are the same company. Tierra was wonderful. She listened without cutting me off. She couldn't solve my problem but got her manager in no time flat who also couldn't help. However she was able to get someone from corporate on the phone with me in minutes. Unfortunately, that guy kept talking over me also but finally put his supervisor, Curtis, on the phone who stopped talking & listened & said oh you're right there shouldn't be a downpayment on anything that's free. Thank you Tiera & Curtis for solving my problem. I hope you both get raises, promotions or at least acknowledged for retaining a 13 year customer. Guess I spoke too soon. Curtis was supposed to call at 4:30 to complete the correction, it's 5:06 & no Curtis. We'll see what next months phone bill looks like.”
“Went here for an interview. Was given specific instructions where to go, park, and enter the building. Ended up landing the job. So I feel inclined to give five stars. :D”
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“Janai was so patient, helpful and knowledgeable. Being technology ignorant, I was dreading getting a new phone. But she made it seamless and pain free. Great customer service!”