Verizon in Solon is a corporate store that provides excellent service for mobile and internet needs. Customers appreciate the knowledgeable and friendly staff who are always ready to assist. One reviewer highlighted a quick fix for a phone issue, noting the honesty of the staff, which saved them from unnecessary expenses. Another customer praised a representative for spending time to set up and explain a new smartphone, making for a fantastic shopping experience. The store is recognized for its senior-friendly environment and respect towards all customers. The management is dedicated to ensuring customer satisfaction, as one visitor noted a significant improvement in service after a previous bad experience. Additionally, the store offers a wide selection of accessories and has efficient online ordering options, including in-store pickup and fast shipping. Overall, Verizon in Solon is committed to providing great deals and a positive shopping experience for everyone.
Randall and Darrous are the best customer service people my wife and I have worked with since joining Verizon in 2000. Thanks so much for hiring them!!!
April 2026
I wanted to share my awesome experience today meeting JARELL. What a nice fellow. Not only did he answer all my questions, he helped me with so many other things I’ve had questions about regarding hotspots, iCloud storage, wireless, Internet, super appreciative of his expertise
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August 2025
Zach Ianaro was Amazing!!! This old lady learned so much and he saved me loads of money!!! I can't wait to try out my home internet!
