{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
8:30AM - 5:30PM
7257 Formby Dr, Solon
Internet Service Providers
“Brought my mom to the Solon location today to upgrade her phone. Once again, Quan knocked it out of the park! We were in and out in 1 hr 5 mins with a new phone, a better plan and a lower bill. And as usual, it was a seamless transition from the old phone to the new. Fantastic customer service (starting with Randall) and the employee's seemed welcoming to all.
Win win situation...”
“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“this store is amazing. they always try their best even though they don’t do much as corporate they still express friendly customer service to help as much as possible go to twinsburg tmobile”
“Came in today to turn in my wifi router and get my port out pin. Was assisted by Maya (my apologies if I spelled her name wrong) and she was wonderful! She was able to get ahold of the correct department to get the PIN number. She was very patient and pleasant! 10/10 experience!!”
“I work with Nicky today and she gives you 100% dedication. My husband and I switched to new phones and we are not tech savvy at all. She made this process very easy”
“My phone was locked. At risk of looking all my data. An employee at the Macedonia Ohio store solved the problem. It was difficult. Unfortunately I didn't get his name. He's a great employee. If I was still in business I'd be happy to have him as an employee ! I told him so !”
“I switched over to T-Mobile a couple of weeks ago and I have to say, by far the best service I've ever been on!
Thank you Chris for being so great and walking me through everything. Love the fact you went above and beyond to make sure we were satisfied with this process. Definitely recommend T-Mobile and I definitely recommend the one in Streetsboro.”
“Great store located right off the freeway to the right directly across from Golden Gate Shopping Plaza. Friendly customer service and most products in stock and on hand.”
“I just stopped by the office to sort out a billing issue, and I was helped by a wonderful woman named Roxana J.
She assisted me with great kindness and patience, despite my limited English, and she managed to resolve my issue.
Please don’t hesitate to promote her if the opportunity arises, as she knows exactly how to handle customers.
I would have given her 10 stars if I could, just for her.
Thank you again, Roxana J, for your hospitality.
GEA.”
“Mario at Spectrum gave me a five star experience. He made everything incredibly easy and took all the stress out of it. He is super helpful, genuinely nice and so easy to talk to. He listened to what I actually needed and worked to find the best deal he could for me. I left feeling like I really got taken care of. If you go to Spectrum ask for him!”
“The people working here work very knowledgeable and spent a long time helping me with my phone. They were very kind the entire time and never annoyed. I would totally recommend this store to anyone. also shout out to the store in Bainbridge. They didn't have the phone that I wanted
And recommended where I should go.”
“There's no way that this store & the Mayfield Heights store are the same company. Tierra was wonderful. She listened without cutting me off. She couldn't solve my problem but got her manager in no time flat who also couldn't help. However she was able to get someone from corporate on the phone with me in minutes. Unfortunately, that guy kept talking over me also but finally put his supervisor, Curtis, on the phone who stopped talking & listened & said oh you're right there shouldn't be a downpayment on anything that's free. Thank you Tiera & Curtis for solving my problem. I hope you both get raises, promotions or at least acknowledged for retaining a 13 year customer. Guess I spoke too soon. Curtis was supposed to call at 4:30 to complete the correction, it's 5:06 & no Curtis. We'll see what next months phone bill looks like.”
“As an older, less technologically sophisticated member of the public I am reluctant to update my phone. But it was Time the model I wanted could only be delivered and I attempted to Activate the phone by myself. I encountered all kinds of troubles and was very frustrated. I went into the store and worked with Nick who got the phone activated and Randall who fine-tuned the service and plan. They both did extraordinary jobs.
I was very happy.”
“I had an excellent experience with Spectrum thanks to Bruce, who went above and beyond to make the process smooth and efficient. From the moment I arrived, he was incredibly polite, attentive, and genuinely helpful. What I thought would take much longer was completed in no time—Bruce clearly knows what he’s doing and takes pride in his work.
It’s rare to come across someone so professional and customer-focused. If Bruce worked for me, I’d promote him without hesitation. He’s a true asset to Spectrum, and his exceptional service deserves recognition. Highly recommend both Spectrum and Bruce for their outstanding customer care!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“NIC (Daryl Bunch) is wonderful to work with. Daryl is always quick to help out with updating system information and answering any questions. I highly recommend NIC.”