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“Mekhi was a delight to work with. I am the worst technical person, and he was able to walk me through exactly what I needed and did not try to over sell me. Transferring my data took some time, and he was very patient and pleasant. Prior to waiting on me, he dealt with a very belligerent customer who was calling names and demanding a manager. Mekhi was very calm and professional handling the client and the situation. Meki is a keeper!”
“I have used Holland Computers for at least 10 years and I can't say enough good things about them.They are honest,efficient and knowledgable.I have done most of my business with Barry and in my opinion he's the best!”
“When I stopped in the store was busy. While I waited I noticed the staff interacting with other customers. They took the time to provide assistance regardless how busy it was. It was clear they provide great customer service. When it was my turn, Frankie helped explain costs involved with a new phone and was even able to lower my phone bill. I highly recommend this store.”
“This morning I took my phone to T-Mobile in Chestnut Commons because it wasn't working right and was useless to me. I was totally expecting a new phone and a huge bill. In less than 5 minutes the 3 representatives had it working perfectly, and charged me nothing, and were very friendly and helpful and professional. My only regret is I didn't take their names to put in this review! They were totally awesome! Thank you so much. I highly recommend this store.”
“I came in Sunday for a screen protector and was received so well by Khalis and Kendra both were so kind and sweet! They were very attentive to my needs. I will gladly come back to this location regardless of the drive to visit these two. It’s refreshing to have such professional and awesome customer service!!!”
9:30AM - 4:30PM
124 Middle Ave, Elyria
Internet Service Providers
“Another rave for Mid Air! Upgraded my equipment and a flawless experience. David provides superior customer service and the entire team is spot on with service and a fair price. Highly recommend this local and forward thinking company for internet needs! Original post a year ago: David and Jafar were excellent to work with. They got us up and running quickly and are funny too! The internet is so much better than what we had before. And the customer service has been a good experience.”
“Well this is my update? actually the service was great the person who attended me was David great person 10/10? answered all my questions, only negative thing is that you do have to wait like 1 hour to be attended, other guy stayed 2 hours with some clients, they should try to fix that because that is something really negative, but everything else was great ? thanks to David ?”
“I switched to boost the other day, Nick made the process very easy. Took the time to understand what I needed and got me the best phone. He's also really funny and made my time at the store delightful.”
“Trent and Zach are awesome they were transparent and took really good care of me after a bad experience with another provider. They hooked me up! Better deal and the. Some. Ask for them. Keep up the good service boys!”
“Al from the Elyria,Ohio store really helped out! He got me and my husband a great plan and some great phones! I cut my bill in half! Switching from AT&T! Want a great cell company with great customer service? Go to AL at BOOST Mobile.”
“Zach was seriously such a great help. He was so real with us and supportive. For once at Verizon, we actually felt cared about and heard. He had all the knowledge in the world and pointed us in the right direction. Thank you Zach!!”
“I recently had the pleasure of working with Trey at Verizon, and I couldn’t be more impressed with the level of service I received. From the moment I walked into the store, Trey was attentive, knowledgeable, and incredibly helpful.
Trey took the time to understand my needs and provided personalized recommendations that perfectly suited my situation. He was patient in explaining the various plans and options, ensuring I was well-informed before making any decisions. His expertise and professionalism made the entire process smooth and stress-free.
Thank you, Trey, for your outstanding service! You truly exemplify what excellent customer service should be. Verizon is lucky to have you on their team.”
“Came in to upgrade my iPhone, ran into some troubles but Hunter and the manager (didn’t get the managers name) but they were both super helpful in resolving our issues and getting my mom and I upgraded. Definitely stop by and Hunter will get you all squared away. He was awesome!”
“Kyle is extremely knowledgeable and was very helpful when switching our family member’s service from Direct TV to Spectrum. He was very patient during our visits for information and clearly explained the options available. When we came back to the store to transfer the service, he recalled our names and made the process seamless. If you need assistance with Spectrum, I highly recommend Kyle and look forward to working with him for any future service requirements.”
8:30AM - 4:30PM
993 Commerce Dr, Grafton
Internet Service Providers
“Had them for over 2 yrs, excellent and friendly customer service! Only internet available at the time and did what it needed to do with over 22 devices in the house. Internet did go out here and there but nothing that was note worthy. In my opinion, worth more than the 1 star they are currently receiving from others.”
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“Gabe and Lito are awesome both we're able to get me what I needed and worked together to find the best deal for us. Will definitely come back to this location in the future. Highly recommend.”