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“Phill was absolutely fantastic! We didn’t realize we should’ve made an appointment, but he saw to us in an extremely timely manner, and was so knowledgable and helpful! My feet didn’t know what it was like to feel comfortable, and I never knew it, until now. Amazing staff, wonderful shoes, I can’t praise them enough!!!”
“Wonderful place to shop for running supplies. Super helpful and allow a 30 day return policy on shoes if they don't work well for you.
They help you test out the perfect pair for you while you're there. Very friendly. They clothing apparel is top notch.
If you need help these folks are the ones to provide true shopping assistance and at a very great price compared to online retailers selling the same products.
AMAZING!!!”
“I stopped by yesterday (19SEP25) and a wonderful employee by the name of Alley helped me choose sale items carefully. Alley also took the time to explain how to properly wash and dry to upkeep quality of clothing pieces purchased. Alley is an example of what WONDERFUL CUSTOMER SERVICE should be like! I am new to Ohio and she has been hands down the BEST salesperson EVER! Thank you, Alley for the experience of shopping.
Maurices, you did a good job hiring her : )
Very Respectfully,
Mrs.Lautner”
“This location is always pleasant. Greeted upon entering and offered help. Today I found a shoe in store that I loved but wanted to get the bogo deal. I had a pair in mind that was online only. The cashier informed me they could order the shoe for me and have it delivered so could get the bogo deal. Outstanding customer service. The lady manager of this location is also always so helpful. Definitely recommended this location.”
“The store is ALWAYS clean and bright. Every associate I've encountered are friendly and professional. My receipts doesn't tell me the associates name who helped me on the two different days I was there but they were very nice and very helpfully.
Also, I believe this is the largest store in the Columbus area.”
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“I went looking for a knife, the associate was more than happy to help and patient.
I will be doing further business with General.
They have lots of great stuff, it's been many years since my first visit.
No disappointment,glad I decided to re visit!”