625 West Main Street, Plain City OH 43064
“I am with Pleasant Valley Joint Fire District in Plain City and I want to say a huge THANK YOU to ACE for assisting me with the Smoke Detector Drive in our Senior Community by giving a discounted price to the approved detector for that Community. Rich and Tom and the rest of the employee's at Ace are always willing to help out the community.”
900 Village Boulevard Ste 5, Plain City OH 43064
“I am with Pleasant Valley Joint Fire District in Plain City and I want to say a huge THANK YOU to Do it best for assisting me with the Smoke Detector Drive in our Senior Community by giving a discounted price to the approved detector for that Community. Bob and the rest of the employee's at Do it best are always willing to help out the community.”
1299 West 5th Street, Marysville OH 43040
“They have about 99% of hard to find items you can't find elsewhere I can count on 1 hand the # of time I couldn't find what I needed, The staff is wonderful and always smiling and very helpful, Dan and Sean always ask how you are doing. It's a great family business”
373 West Bridge Street, Dublin OH 43017
“As soon as Dusty heard a request for help over the intercom, he went out of his way to stop what he was working on, in order to provide multiple solutions for the metal spacer that I was looking for. When we couldn’t find the exact fit, he offered to take a larger one and cut it to size. Dusty genuinely cared about me and my needs, and was determined to help me find a solution. I will definitely be returning to this store. I’ve never had a less than amazing experience because of all the employees’ expert knowledge and authentic desire to support their customers and their customers’ projects.”
1000 North Main Street, Marysville OH 43040
“Heylee was absolutely amazing with helping us get everything we needed to get our rabbits set up. This day and age, genuine customer service is hard to come by, and Heylee gave us hope that it is still out there. Heylee was very knowledgeable, understanding, and patient with our questions as this is a new experience for our family. We live in Springfield but from now on will have no problem making the hour trip to the Marysville Rural King just from the experience Heylee gave us. Thank you so much for helping us and for taking the time out of your day to explain everything to us.”
825 Collins Ave, Marysville OH 43040
“Been working with Franke Wood Products for a few months now and looks forward to building a long term partnership. Family owned company and working with LuAnn and Kevin has been great!”
2575 Hilliard Rome Road, Hilliard OH 43026
“The store is amazing. You get personal attention, more so than you do at larger retail stores. They have a wonderful display of grills and offer very competitive pricing. Becki was particularly helpful and extremely pleasant to work with. Zach also was very kind and welcoming. This store really is a great place to get just about anything you need!”
4363 Lyman Dr, Hilliard OH 43026
“I’ve been using Ferguson Supply for over eight years across multiple states, including Hawaii, Ohio, West Virginia, and Pennsylvania. Honestly, as a small business owner here in Columbus, Ohio, I can say no representative has ever taken care of me the way Nickolas M. Has. He is the reason I continue to come back to this branch. Nickolas goes above and beyond every single time. Whether I need something ordered in a hurry or I’m just checking out, he’s always available, attentive, and makes sure I get exactly what I need. His consistency and reliability make a huge difference in how efficiently I’m able to complete my plumbing jobs and projects. In this line of work, timing and accuracy are everything, and Nickolas has never let me down big or small. I can’t give enough praise to Nick. He truly hooks me up and makes every trip to the supply house worth it. He’s not only knowledgeable and professional, but he also genuinely cares about making sure I succeed in my projects. Because of him, I know I can count on Ferguson to keep my jobs moving smoothly. As long as Nickolas is here, this will continue to be my go-to branch. I have an enormous amount of appreciation for him, and I want to thank him for making what could be an ordinary supply run into a dependable and positive experience every single time.”
831 Hilliard Rome Road, Columbus OH 43228
“My husband and I went to Menards in Hilliard around 11:00 a.m. on a Wednesday. It wasn't really busy as far as customers go. There were plenty of employees throughout the store. We were searching for a grill cover. We asked an employee where we could find them. He said they didn't have them on the shelf any longer, but they were upstairs. I said so does that mean we can't get them or what. He said no, you take the elevator upstairs and can find them up there. I didn't know they had an upstairs. He kindly took us to the elevator and showed us exactly where we could find the covers upstairs. The upstairs was full of items that you could shop. We didn't really look around but there was a lot up there! We went back down to browse the store more. We found another employee and asked where the frying pans were. He walked us to the other side of the store and showed us where they were located. We could not believe how helpful and how kind EVERY employee was throughout the store. I am definitely impressed with the service we received from the time we went in until the time we left. It's very rare to find that kind of customer service with a smile anymore! Thanks, Menards, for the wonderful shopping experience.”
15775 US 36E, Marysville OH 43040
“This place sucks bought a new zero turn mower on the 28th of last month. Was told it would be delivered on the 5th of August..gat a message stating it would be here between 10 and 2 about 10 minutes later was notified it would be delivered on the 11th. Will no longer be shopping at Lowes again. As far as I'm concerned they can go out of business.”
880 Colemans Crossing Boulevard, Marysville OH 43040
“Marysville Home Depot actually has knowlegable staff, ready to help without being annoying. Switching from my usual columbua stores as the extra couple minutes travel time is worth it”
6399 Shier Rings Road, Dublin OH 43016
“I’ve recently had several projects requiring parts on short notice, and my experience with Joe at the Will Call desk and Elijah in Sales has been exceptional. Both have consistently gone above and beyond to ensure I received what I needed quickly and efficiently. Their responsiveness and dedication have been a tremendous help. Thank you both for the outstanding service!”
15775 US 36E, Marysville OH 43040
“Solid experience at this Lowe's in Marysville. I accompanied my brother-in-law to pick up a snow blower that he ordered online. There was plenty of parking and the store was bright + clean. A friendly employee immediately greeted us and her colleague promptly went to retrieve our order. They provided a heads up that it'd take a few moments so we briefly browsed the store (perhaps because the item is heavy and/or was stored in a different section of the store). My brother-in-law parked his car in a convenient loading space outside the front door then the employee pushed the item out to our trunk. An overall pleasant and mostly smooth experience.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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