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“Teresa, the lady that usually helps me when I go in she knows me when I walk in the bank. She loves me by name and if she’s free, she helps me if not she tells me when she’ll be free and I can come back or I can see somebody else she is very nice and she’s the only one I ever seen anybody can solve a problem right there in while you’re sitting there with her. she is the best I’ve ever seen. In fact everybody that works in that bank goes to her for advice and how to solve problems. She should be the manager, cause she works hard.”
“Extremely accommodating and helpful. Very professional and attentive to our needs. The customer service from Keith West (personal banker) and LaRona Williams (financial center supervisor) was stellar and top notch. Made us feel extremely proud to be members of Heartland Bank. Thank you both!”
“Kemya and Keerah both helped me with separate problems in a very efficient and helpful manner. They were able to help me identify my problem and easily help me solve them. Thank you guys!!!”
“As both a personal and business customer of US Bank this is one of my favorite locations to visit. The staff is very friendly and professional and always happy to help with all of my banking needs.I highly recommend this location to anyone looking a for a first class experience where your bankers really take the time to get to know you.I’d rate them a 6 stars if I could.”
9AM - 12PM
1880 OH-256, Reynoldsburg
Banks
“My wife and I recently opened a Perferred Checking account with Mark G and later serviced a mortgage loan with Mary D. Both provided professional, friendly and excellent customer service. Very impressed on both occasions how they remembered and greeted their customer by name, felt like small town USA in the big city! Thank you!!”
9AM - 12PM
6961 E Main St, Reynoldsburg
Banks
“I have had great experiences at all of my visits to Key Bank in Reynoldsburg. Tom, Dev (guest star that day from Pick location), Lisa, and everyone are always friendly, professional, efficient, and kind.”
“I absolutely love Wright Patt and the E Main Street office. Their customer service is top-notch both in office and over the phone. I am so pleased to have an account with them!”
9AM - 2PM
7112 E Main St, Reynoldsburg
Banks
“I had a last minute transaction that had to be done today. I walked into Chase at 15 minutes till closing. Not only did they take care of all my needs, but everyone was so friendly! Even with them about to close for the day, they all had smiles for me and I left there with such a positive experience! Thanks for taking care of me. ?”
“Good customer service at this location. I like to go for any needs to this center . I like this location the best . Very convenient just off the highway and fast route .”
“I had an issue getting a new debit card with customer support over the phone so I physically had to go into a location. The lady that helped was so sweet to not only me, but my two year old I had to bring along. I’ve always dreaded going into banks due to past experiences, but this time I was out within ten minutes and very pleased.”
“These guys are awesome. The negative comments are from uptight people. I’ve never had a problem with the people here or the atm machine. I’ve been with them for about two years now.”
9AM - 2PM
2025 Brice Rd, Reynoldsburg
Banks
“Just visited chase today to set up my bank account. I am a new chase employee and the only man there was booked on appointments. The teller was so polite and asked if I wanted to wait to see if his next appointment showed up and if not he could probably help me. The man came up to us after a short while and helped me he was so nice and polite. He opened my checking and savings account IN 10 MINUTES. He made sure I understood everything and put me at ease because I was a little nervous. He was so sweet and the teller as well.”
“I've had consistently excellent experiences at this Huntington Bank location. Despite being a large bank, they offer a personalized touch that rivals the service of smaller, private banks. After relocating and no longer having access to a private bank my family uses, I was pleasantly surprised by the level of care and attention I received here.Over the past 18 months, the staff at this branch has been incredibly supportive, especially during the challenging process of navigating a difficult divorce (they didn’t even know). Despite the complexities involved, they went above and beyond to assist me with retrieving old statements and providing valuable advice. Their unwavering assistance during such vulnerable times left a lasting impression on me. I'm deeply grateful for their compassion and dedication, especially when others seemed too preoccupied to lend a helping hand. Thank you for making a difference in my life.”
9AM - 2PM
2025 Brice Rd, Reynoldsburg
Banks
“Just visited chase today to set up my bank account. I am a new chase employee and the only man there was booked on appointments. The teller was so polite and asked if I wanted to wait to see if his next appointment showed up and if not he could probably help me. The man came up to us after a short while and helped me he was so nice and polite. He opened my checking and savings account IN 10 MINUTES. He made sure I understood everything and put me at ease because I was a little nervous. He was so sweet and the teller as well.”
“Located within the Kroger in the Brewery District this branch is certainly convenient. The staff was courteous and competent, even when navigating the more obscure previous year SEP deposits (as opposed to an IRA). Much much better than driving to their downtown branch, and I can buy groceries when I bank there at the Kroger too. I like the bank inside the grocery store concept a lot, very cool.”
9AM - 1PM
8079 E Broad St, Reynoldsburg
Banks
“We needed to close two accounts that had been comprised. The Assistant Branch Manager didn't attend a video conference so she could assist us in closing the accounts and opening new accounts. Great customer service.”
“Hailey, the branch manager at this location is literally amazing. I gave up after hours of trying to fix the issue that the Sancus 5/3 had created by giving my husband the wrong account number on his voided check for his new job, thus keeping him from getting paid on the right day plus the fact that it is now a holiday weekend, which will push out his pay day for 5 more days. I called to see if the branch manager closer to my husband's work could help AND I WAS SHOCKED AT THE FANTASTIC CUSTOMER SERVICE I RECEIVED FROM HAILEY!!! Hailey not only helped with that problem but solved another I didn't even know I had? I've never been more pleasantly surprised in my life. Thank you Hailey (I really hope I am spelling your name correctly) you are a rockstar!!!”
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“In full disclosure, I am not thrilled by First Merchants as a bank and have moved most of my funds to a larger bank that offers more perks, ATMs, and greater transparency as a result. I also would have closed my account here recently altogether before talking to Lisa, who is incredible. Lisa truly went above and beyond, and turned my whole day around with her kindness. They hire and maintain great people here. While the company as a whole could do much better, this particular branch is wonderful, largely because of Lisa and people like her who consistently provide exceptional customer service.”