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“Mo got me in and out in less time than he quoted. He was very professional and had great vibes. I greatly appreciate him getting me ready for the winter and taking good care of me. Go see him!”
“This is honest review and I'll share my passed experiences with Performance Toyota, including this one. Back in 2018 I was in the market for a 4runner and the "salesmen" as I dealt with 2 of them on different days and would not come down on price at all and would not even let me go on a test drive alone, which was ok as they ticked me off so much that I ended up buying one at Kerry Toyota down in Florence as they gave me a killer deal, best car buying experience so far. Fast forward to March 2022 and I'm looking for a Sienna, height of the car bubble, they had 3 vans arriving and 9 people were there and some were there with their families so 6 people were going away without a van. I was there for about 8 hrs and they would not give me the value of my trade in until the van had arrived which was shady but whatever. Of course they tried to low ball me on my trade-in but I told them to keep their van but at that time they were prioritizing people with trade-ins they could sell so they bumped up their original value by a couple grand to a more fair price. I got the van but more because I needed one for my growing family , I was not happy with the process as it felt like I was in a rat race but I got one back when you had to agree to buy one sight unseen. Dealers took people for a ride and I wasn't too happy with that whole experience but I give credit to the saleswoman I dealt with back then as she was doing everything she could to get me a van, running back and forth with management to get me to agree to a deal. So credit where credit was do. Now fast forward to Sep of 2024. I'm happy with my van, no problems just doing the recommended maintenance, I get emails all the time about selling my van as it's a sought after vehicle. They ask me to come and look at their new ones and I just wanted to see what they had and was not serious about buying one at all. They ended up giving me a killer deal this time and a trade in value I was very happy with. I dealt with this salesman named Sterling Jackson, really good stand up guy and he worked really hard to get my business and this last time was a much more pleasant experience. So things have gotten much better from my first experience and it's the closest Toyota dealership to my house so I prefer to go there first and hope the experience will be better. I think it helped that I wasn't serious about getting one and if the van I liked sold then that was OK with me as I was more than happy with mine. I hope they keep this up and really try and make their customers feel as though they got a fair deal. That is all, and if you're in the market for a new Toyota ask for Sterling Jackson.”
“My daughter bought a XC60 and I decided I was interested in purchasing a Volvo as well. Rachel Dotterman was the sales consultant on both transactions. She was patient, answered all our questions thoroughly, and showed us all the purchasing options we inquired about. I wound up buying a 60 too. Julian Mikesell patiently described all the technical features and James Martin worked with us on financing. All around excellent experience. I highly recommend Volvo Cincinnati!”
“Ben and the entire team at the Colerain location are AMAZING!!!! Sooooooo glad to see Reagan rejoining Ben’s team at this location!!!! Keep up the great work and attitudes!!!!!”
“I'm not sure what they could do to make the experience any better than what we received. The truck was super clean, in great shape, ready to go as hoped, easy to book, easy to return, and more. Having a lift available was something we didn't know we needed until moving heavy objects wore on people. It made a hectic wedding catering trip much easier.”
“Best car dealership experience I’ve ever had! No surprise fees or forcing you to pay for warranties like the big dealers with their bait & switch pricing. Mike and Stephanie were an absolute pleasure to work with. I highly recommend Theis Motor Company.”
“Matt here was great knowledgeable, friendly, just awesome guy and my mom even loved him and that doesn’t happen much just to say they get all my peoples business From here on out definitely recommend you come in here and get a car for Matt”
10AM - 6PM
5207 Madison Rd B100, Cincinnati
Car Rental
“Wonderful customer service. Was able to text and call at about anytime of the day with any questions and they were always answered in a friendly manner. Josh, the employee I spoke with was always super clear on his answers to any questions I had. HIGHLY recommend this company not only for the customer service but for the price as well.”
“Large selection of vehicles, convenient location and solid customer service. A bit of a wait during busier times (i.e. at opening), but overall the process was very smooth. Adam was very professional and efficient, making for a seamless experience overall. Would definitely rent from here again.”
“This is a really great place to rent a wheelchair-accessible van. We came from NJ for a visit with my brother and we would not have been able to take him out places and have an enjoyable weekend without MobiltyWorks of Sharonville. Rates were reasonable and vans were easy to operate. Thanks MobilityWorks for helping us create great family memories. We will be back in a few months!”
“They made my visit to my Marine Corps brother's wedding vowel affirmation ceremony a very pleasurable experience. Rico Bush was very professional and helpful to make this a unique experience.”
“Just received our car that we purchased from Mike, and could not be happier with how fadt and simple this process was. I live in Las Vegas, NV, and Mike made this out of state purchase extremely simple. He FedExed my wife and i the paperwork to sign, sent it back to him, and the car hauler picked the car up the day after he received the paperwork. There was no typical saleman bs of back and forth negotiolating, or any surprise addons/markeups. I wish all car dealerships would be this friendly and make buying a car this simple. Thank you Mike!!!”
“I put in a reservation for a truck but when I arrived it was unavailable ?. Fortunately the staff called their Fairfield location and found one?. If you don't want to make a new reservation for another location, they have to trade another vehicle to swap for the one you want. He was kind they were kind enough to swap out a vehicle at their location for the one I requested. I wanted to extend my vehicle time but the lady I spoke with could not seem to find my VIP, reservation, or card on file. I suspect she was too busy to look my name or reservation up. I did give my name but she claimed she could not find me smh. She quoted $450 for 3 days with no explanation so I just returned the truck. I was offered $435 for my 10 day reservation in the beginning. I am not sure why it was so much for 3 days but I did not want to cause an issue. The gentleman that booked my truck was very thorough in explaining. I booked through my credit card the first time. I'm not sure if booking direct through Enterprise is worth the VIP discount offered. Overall I enjoyed my experience with the vehicle chosen and the customer service provided in my initial check in.”
Open 24 hours
230 Northland Blvd #218, Cincinnati
Car Rental
“After another rental car company drop the ball immediately called enterprise. and within 15 minutes I had another vehicle rented and was able to pick up within the hour. The team at this location knows how to do business, vehicle was clean and well maintained will be back!”
“I never have a bad experience with enterprise regardless which location I go to they are always super friendly and they always get me in and out. I should probably stop renting from them cause everytime I rent from them I always end up getting the exact car the following year lol my last rental was a Hyundai Sante Fe and I actually enjoyed that car so we will see.”
“Keashaun set me up with my rental this week. I returned with concerns over the vehicle. He moved quickly to put me in a different car, cleaned and filled it. He ihas a great attitude and goes above and beyond. Been renting here for years and will come back again and again.”
7:30AM - 5:30PM
8770 Union Centre Blvd, West Chester
Car Rental
“Absolutely recommend Enterprise in West Chester and especially Veldis for anyone needing a rental car. The whole experience was smooth from start to finish, with no delays, clear communication, and genuinely kind customer service.[1][2]
Outstanding customer service
- “ Veldis” was super nice, patient, and incredibly sweet throughout the entire process, making everything feel easy and stress‑free.
- She greeted me right away, confirmed my reservation, and walked me through every detail of the rental without rushing.
- Her friendly attitude and professionalism made me feel valued as a customer, not just another transaction.
Smooth rental process
- Booking and pickup were straightforward: reservation confirmed, driver’s license and card checked, and paperwork done quickly at the counter.
- The deposit and requirements were clearly explained, including what was needed for the rental and when the deposit would be released after return.
- Vehicle inspection was done with me, so everything about fuel, mileage, and condition was clear before leaving the lot.
Car quality and options
- The location offers a good selection of clean, well‑maintained vehicles, from practical cars for everyday use to larger options for trips.
- The car I received was clean inside and out, drove great, and fit exactly what I needed from the reservation.
- Optional extras like different fuel options and protection plans were explained but never pushed, which was very respectful.”
“I had a great experience with Avis. I did a reservation online pick it up in the next two hours. Car was ready and cleaned! The lady up front was very nice great customer service . Thank you . Oh I rented for a week with no problems.”
8AM - 5:30PM
10034 Cincinnati Dayton Rd, Cincinnati
Car Rental
“Although i ended up liking my rental, it was not what i reserved. I was sent to that location specifically because i asked for a pickup. Once there i was told none were available even though there were 3 on the lot. Those i was told were just for enterprise truck rental customers. Then to make matters worse, the truck i had reserved cost much less than the van i was placed in. Although i did get a small discount, I felt i should have gotten the van at the truck price since i had one reserved and only once i was there was i denied my reservation. This isn't how enterprise used to do business. But everything else was great. Just started out on a really bad foot. I felt i had to pay for your mistake. One bright spot; i liked the van i rented from you so much i ended up buying one just like it. So thanks very much for that.”
“Great staff, Jimmy and Kwame are very pleasant to deal with. Always greet me with a smile, cars are always ready to go, I am usually in and out without any hassle. Great place to rent.”
“My first experience renting from here and it was great Dylan was very good at making sure that I had everything and I did the manager choice and the car I received was excellent I will be back and I already shared your information”
“Employees were kind, professional, and helpful. Picking up my vehicle took maybe 5 minutes at the most. The vehicle was great, dependable and comfortable for a long trip. The suv was immaculately clean as well. No surprise charges, super easy process all around.”
7:30AM - 5:30PM
8445 Cincinnati Columbus Rd, West Chester
Car Rental
“Michael provided exceptional service at Enterprise Car Rental. He was incredibly knowledgeable and went above and beyond to ensure I was satisfied with my rental. His friendly attitude and willingness to assist made the whole process seamless and enjoyable. I will definitely be returning to this location for future rentals!”
8AM - 5PM
1610 E Kemper Rd, Cincinnati
Car Rental
“5 stars for the staff at this location! 0 stars for Hertz for understaffing. The woman doing the job of answering the phone, checking people in & out, washing the cars, and then bringing the cars around herself was a delight both times. Once she had help from a sick employee on his day off from another location. Give them both raises!”
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“Very smooth and nice experience with this dealer. Justin helped out with the process and discounted the car even more than it already was. Would recommend to a friend.”