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10AM - 5PM
139 OH-3, Sunbury
Mobile Phone Accessories
“The sales staff at this store location are phenomenal!
Unfortunately my phone (under warranty) stopped working due to a defective battery issue and Keenan helped me to problem solve the process in ways I was unable to due to the stress of the issue. It was a frustrating process of accessing customer service with no ability to use my phone and also trying to coordinate a fix (at another location) or decide on a replacement.
I will be forever grateful for Keenan’s willingness to help me with an issue that was not connected to sales but his dedication to simply help a customer who was struggling with a problem. He helped to communicate to other staff to anticipate how to help (this was a multiple day process) and to top this off, he followed up after my replacement was working by calling to check to make sure everything went smoothly.
In addition to Keenan’s help, another staff, Tyler, aided me in the process of getting my replacement phone up and running which was complicated due to errors customer service made in the replacement process. Both gentlemen were patient with the errors others made, bent over backwards with genuine kindness and assisted a customer who was paying only the cost of a deductible for a defective product. For me this was not a simple little ‘fix’ and the way Tyler and Keenan helped me, they renewed my faith in humanity in a really challenging week.
I am a customer of Verizon because of the incredible customer service from this store and the staff at this location consistently over the years.”
“Professional and they always got what I need to protect my phone. Plus, as a return customer for when my screen protector gets broken, their significant reduced cost is amazing.”
“Gentleman was super polite and professional. It was a very easy process for me as the consumer to have my phone fixed with a quick turnaround. Would recommend again”
“Tre was amazing and fixed an issue so I didn't have to go to the apple store and wait hours for an appointment for diagnosis. The battery died in my 17 and wouldn't charge. Tre trouble shooted and had it working in 15 minutes after being in operable for over 25 hours. Thanks Tre and Go Steelers!!!”
“William and his team are the best! They helped me more than my local AT&T store and the Apple store combined!! Highly recommend you visit them! They also reviewed my plan and help me save more money!”
“Hi. I been to cellairis phone repaier store in Polaris mall to get my phone fixed, I asked the guy who is working there his name is Henry I asked him for my broken phone, he told me the cheapest price for my i7 plus and told me come back after 20mins so when got back he showed me my phone first I didn't recognize my phone it was like brand new, it was working great and still working, he also gave me 50% off for other purchases. They are very serviceable people ... I hope you guys all had a good experienced there”
“Christina was excellent. She was knowledgeable of Verizon policies and professional. She helped my family transfer from T Mobile to Verizon and transferred my daughters' Android data to Apple. I was impressed by her ability to navigate both operating systems.”
“The sales associate was very helpful, friendly, and knowledgeable about phones. He replaced my screen protector for me and did a good job of it.I gave 4 out of 5 stars for my review rating of this store, because the selection of colors and styles of phone cases for my type of phone was a bit limited.I would highly recommend this place.”
“I’ve visited this store twice and I’ve had great experiences. Although the first time didn’t go as we planned, Malik helped us a lot the second time around, and as first time buyers, me and my partner appreciated his friendliness and how well he was able to explain things to us and help us understand the phone plan process.”
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“We had some frustrating glitches with our business phones that required multiple trips to the store to resolve, but Cailyn made every single visit a great experience. She was patient, thorough, and never once made us feel like we were a burden or wasting her time. She stayed with the problem until she figured it out, which we truly appreciated.
Beyond her technical know-how, her warmth and friendliness made all the difference. You can tell she genuinely cares about her customers. In a world where great customer service is hard to find, Cailyn stands out. She’s an absolute asset to the Verizon team, and we’ll be asking for her by name every time we come in!”