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“My whole family loves this location and the staff. It really feels like an old fashioned neighborhood hardware. They can help you find almost anything, including a good local contractor.”
“Great little hardware store. Best service in town and very knowledgeable. Sometimes it's just worth spending a couple of dollars more for great service and people that know the hardware business, and can take you straight to whatever it is you maybe looking for, and then if you have a couple of questions about whatever it was your there to pickup they can answer your question with 9 times outta 10 just the answer you needed, and maybe even shown another thing that would work better, or tell you that while fixing whatever you need one of these other things here to make sure it doesn't break again. And at any big chain store such as Lowe's or Home Depot, the only answer you'll get from the teenager stocking shelves or the only people that can answer that question is a person at the Service desk, that half the time still doesn't have a clue, and that's after you've walked from one side of the store to get to the service desk. So yeah sometimes it's definitely worth a couple extra dollars to not want to pull what hair you have left completely out lol. 🤣😂😂”
“Great customer service! I had multiple staff members ask if I needed any help. Everyone was knowledgeable and kind. They had the part we needed for an older outdoor spigot that none of the other hardware stores carried. They even removed a broken screw from our old spigot that was stuck, free of charge. Nothing like an old school hardware store with staff that know what they're doing!”
“Winsupply has become my go to supply house in Columbus oh.
Jacob and his team are great. From sales, the plumbing counter, and the showroom, whatever I need I can count on them to have what I need. If its a special order item shipping time frames are great as well. Thanks for all of your help guys, keep doing what you're doing.”
“This is a fantastic Ace location. I always know that I will be able to find what I need and that the employees will be kind and helpful.
A few months ago, I was hanging shelves in my apartment for the first time ever. I ran into some issues with the cheap anchoring kit that had come with my shelves, and I went to this Ace location to seek help. I spoke to an employee and explained what had happened, and he was extremely patient and understanding. He showed me a few different options they had for replacement hardware and even talked me through the steps on how to install everything properly. The whole time, he made me feel comfortable to ask questions and I was never made to feel stupid. I ended up completing the project with ease thanks to his guidance (and some much better anchors!).
More recently, I popped into this location to grab some washers and bolts for a car project, and I was once again treated with the utmost kindness. The employee who helped me immediately found what I was looking for.”
“This was the first time I've shopped here (definitely not the last!), and it was a very good experience! Basically, I walked in and was greeted by a friendly person (with cool tattoos) right away, asking if I needed assistance. I told employee that I have no clue what I'm doing, but was looking to attempt an ambitious project despite my lack of experience. I even pronounced basswood wrong, but they never put me down, or made me feel silly or stupid (I already know what I'm attempting is not going to turn out beautiful, but I still wanna try). The employee then directed me to a couple of locations in the store to get started. After selecting a book for getting started, and the basswood I felt I needed for the project, I went over to look at the carving knives. I had no idea what I was looking at so I got assistance from a 2nd employee who was just as friendly (and had cool hair). This employee helped me pick out 2 basic knives to get me started! Overall a very great experience that is much appreciated by this crazy creative trying to learn new things but just jumping into the deep end! Thank you for making me feel welcome despite how ridiculous my ask probably sounded!!”
“I went in to get a toilet flapper to fix a running toilet. I was greeted and was given the parts to fix the problem. This is a good store to get materials and have people to guide you in the right direction. Keep up the good work”
“Over the last 20 some odd years Harbor Freight has gotten better and better especially where the quality of their tools are concerned but they are still mid level quality which is way better than they were even just 5 years ago but their prices match higher level companies...”
“I normally visit two locations of Ace Hardware stores in Columbus Ohio and anytime that I go these guys are so helpful in any and all ways possible!! They truly help you get the job done and they have a lot of stuff that big hardware stores do not and on top of that they will personally come and help you not only giving you Alternatives but also providing expertise and if they don't know the answer they'll find out for you they are truly amazing I wish I could give them more than just five stars!!!!!”
“The people there are so nice & helpful. I mostly go there to pick things are delivered from UPS. They seem to have wide selection, the store is well organized & clean.”
“They save the day for me having a specialty item. We are Dream Big contracting, and we’re always looking for new places with great friendly customer service Keep up the good work”
“Worked with Brad and heard his heart for why he purchased the business. He and his staff were very customer centric and they repaired my mower in just 24 hours. I cannot think of one way my experience could have been better! Well done Brad & team!”
“The manager helped us pick out a wonderful carhart jacket and told us about the best promotions to help save on it! It was incredibly kind and i will never forget it.”
“One of the best places I know to buy high quality tools. Matt and the crew know what they're doing and are eager to help anytime I stop in.
Thank you Spartan tool for making my life easier and my business run smoothly.”
“Writing this review as I cry in their packing lot (tears of relief). I have been having so much trouble with my clawfoot bathtub, and felt like I was at the end of my road with solutions. Chris Scott, a local plumber and someone I also highly recommend, recommended I come here for parts. I brought in all of the fixtures from my clawfoot bathtub, and they went above and beyond trouble shooting everything. They were so patient and really gave me the sense that I was not leaving without a solution. They got me set up to where I have an operational shower again. I cannot recommend this place enough. Thank you so much!”
“Was kindly greeted as we entered. It was our first time at this location but visit harbor freight Alot. This place was super nice. Really clean and organized. I'd recommend here over any Lowe's or home Depot any day.”
“Johnstone Columbus/Cleveland is the best supplier that we use. Price, customer service and parts knowledge within all of their branches is above and beyond. Thanks for keeping us stocked up!”
“The staff here is the best group of people I've ever seen or dealt with at a Harbor Freight. The problem is that the store itself is too small to stock everything HF normally offers and therefore it's out of consumable items more often than all the other HF stores in the area. Give these great people a bigger building!”
“Such helpful people and would definitely recommend this place to anyone. They helped and answered questions without making us feel stupid. Couldn't have completed this project without them.”
“As soon as Dusty heard a request for help over the intercom, he went out of his way to stop what he was working on, in order to provide multiple solutions for the metal spacer that I was looking for. When we couldn’t find the exact fit, he offered to take a larger one and cut it to size. Dusty genuinely cared about me and my needs, and was determined to help me find a solution.
I will definitely be returning to this store. I’ve never had a less than amazing experience because of all the employees’ expert knowledge and authentic desire to support their customers and their customers’ projects.”
“I went here to get keys made, the guy, I believe his name was Charles, very kind and cooperative with me making all of my keys. Customer service was great at the cash register too. They were helpful with me and my huge process of keeping the keys neatly in order. Thank you Lowe's.”
“Very helpful and eager to help you find a for the situation that I presented that day. I've been working with them for decades. It was the same experience that I received the first time I walked in their doors over 25 years ago.”
“Excellent customer service. Macin went out of her way to help me find the parts to repair my window balance springs. Would highly recommend. Thanks for all your help.”
“Good place to deliver have DD and you can park overnight.If you are a Rockie driver Middle DD Will be tight to back and unload.Good place to deliver l give them 10/10”
“Now named Colony Hardware, this tool and material distributor is 1 of the best in the construction industry. Employees like Mark and Ryan, even their newer employee, Kevin, are great to talk to and deal with & make buying what you need so simple and enjoyable! They treat you like family! I highly recommend Colony Hardware!”
“This is the best place to shop ever. They have everything you can imagine and if they don't have it then they will get it and still save you on huge savings of money.”
7:00 AM - 9:00 PM
1465 Polaris Pkwy, Columbus
Hardware Stores
“Dave is by far the best customer service floor representative in this store period! He always helps us with all the details of the many projects we're working on! Thanks Dave!”
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“Had what I needed …. cashier was questionable by not greeting me when I walked up to the register even if she was typing on the computer she still could’ve said hi be right with you,but I guess everyone isn’t capable of multitasking…”