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“The sales staff at this store location are phenomenal!
Unfortunately my phone (under warranty) stopped working due to a defective battery issue and Keenan helped me to problem solve the process in ways I was unable to due to the stress of the issue. It was a frustrating process of accessing customer service with no ability to use my phone and also trying to coordinate a fix (at another location) or decide on a replacement.
I will be forever grateful for Keenan’s willingness to help me with an issue that was not connected to sales but his dedication to simply help a customer who was struggling with a problem. He helped to communicate to other staff to anticipate how to help (this was a multiple day process) and to top this off, he followed up after my replacement was working by calling to check to make sure everything went smoothly.
In addition to Keenan’s help, another staff, Tyler, aided me in the process of getting my replacement phone up and running which was complicated due to errors customer service made in the replacement process. Both gentlemen were patient with the errors others made, bent over backwards with genuine kindness and assisted a customer who was paying only the cost of a deductible for a defective product. For me this was not a simple little ‘fix’ and the way Tyler and Keenan helped me, they renewed my faith in humanity in a really challenging week.
I am a customer of Verizon because of the incredible customer service from this store and the staff at this location consistently over the years.”
“Jackson was so amazing and helpful. I’ve been experiencing the same problem for almost a month and today I came in and Jackson was more than helpful. He helped me get my problems solved in a short matter of time. He was wonderful!!! #givehimaraise”
“I recently had a unique situation and was unable to use my cell phone and/or extract any information from it. Luckily, I was working with Hunter P. who was able to bypass the issue and set me up with a new phone AND helped me save money on a new plan! This took hours - and Hunter was VERY patient with me and the entire situation. He was personable yet professional and never gave up hope that we could get into my old phone. It made me realize how important Hunter's role is in my life as we are so dependent on our cell phones every day. So thank you Hunter, and thank you Verizon for saving my day/week/month/year! If you need anything, please be sure to stop by and ask for Hunter!”
“Keifer provided phenomenal service with helping me set up my phone lines. He helped me purchase an iPad with the features i most desired. He also explained the promotional offers that were present at the time and saved me a nice chunk of change. Incredible manager, great experience - i’ll be back again.”
“We had a broken phone and Chad was extremely helpful in directing us on how to initiate an exchange. Super helpful and made sure we aware of all the steps. Thanks.”
“Thank u abood u r the best
This is the best store ever i bought about 10 phones from this guy since last year he is amazing always take care of me ? got me
Good price, good customer service, amazing quality”
“I had a great experience at this Boost Mobile location. Zack was very helpful and gave me the best deal I could’ve asked for. It was early morning and he was still very friendly and we even had some laughs. He helped me add a line and purchase a new phone for my kid and it barely took 30 mins. I appreciate the GREAT customer service and I will definitely be returning for my next upgrade!”
“Felix was super helpful when I walked in and was able to help me out very quickly. I didn’t have to do any repairs today, but appreciated his honesty and willingness to help me out.”
“We had the best customer service ever from Gabe! He was so nice working with husband and I to make sure we could start our own phone lines. Even when we hit a brick a wall at times he was very patient and made sure to find a solution. Great experience and highly recommend to everyone!”
“Here's the deal, LIMITLESS went to numerous shops around the city and everyone was more concerned about profite over people.
Julian hands down earned my customer loyalty for life. Their products and professionalism transcends all competition. When you go to Julians, your technology becomes LIMITLESS!”
“Very helpful professional and knowledgeable the manager spent time with me to change my service to a better plan that best suited my needs. Highly recommend this store ?”
“Super nice, and fast. Fixed my phone screen less than 15 mins. They were busy and they still made time to help me last min. Thanks guys. Will definitely come back!”
“Nizar was fast and very well knowledgeable about the plans and phones. He got me in and out with a smile. Thank you so much for making my daughters day. Please shop here and tell him Ashley sent you.”
“I visited the store on 8/10/25.. Arianna was the person who helped me upgrade my phone.. she was very informative and very helpful. She even made me aware of a new plan that I changed to. She is very informative and she does very well at her job.”
“had an amazing experience at Cricket wireless! The staff was incredibly friendly, knowledgeable, and eager to help. They took the time to explain all my options and made the process of upgrading my phone after breaking my old one! The store was organized and on top of that, the service plans are super affordable and provide great coverage”
“This location is full of excellent representatives, but I can say that Rita & Hugh stood out to me. They are amazing representatives & took very good care of me while in store. Keep up the good work!”
“I stopped in to get a new iPhone, but didn’t have much time available. J.J. greeted me as soon as I entered the store and took care of me in a way that made me feel like a family meneber, even though we had never met, before. I got a great new phone and all my ‘stuff’ transferred over from my old phone and it was done FAST! I am not very good with technology, but J.J. took care of EVERYTHING for me. I can’t say enough good things about my experience. I was NOT looking forward to the process, but it was very pleasant.”
“Switch to boost mobile today for 25/$ a month for unlimited data thanks boost mobile for the sponsor and nice store staff and behavior alaws knowledgeable employees and staff”
“Kd is a great worker with amazing customer service he helped me transfer all my data to a new phone for free , while giving great options for cases and screen protectors”
“On thursday sandra help me to get my transfer pin so i can switch from company and help me to set up all my Device and get it ready to use she always is smiling and so friendly.”
“Ivan could not only be the best example of patience, and customer service, but as well genuinely cares about making sure you get what you need. This man was on the phone with me for almost half an hour, and also set my iPhone 11 up completely, as well as being very clear in breaking down the details for me. The world needs more people like this man. He’s a change in the world and brought kindness & patience to my “newbie” experience. Managers should buy this guy some lunch. Ivan is a gem of a soul. I said it in store, and I’ll say again - thank you sir.”
“The people that work in there our wonderful awesome knowledgeable they always right there to help you out tell you about the latest things that MetroPCS has to offer their uncredible there they go above and beyond every time I go in that store that's my favorite store to go to. And once I get the chance to find a place I hope I find a place out here so I can be close to that store. Cuz if not I will make and go out my way just to go to that store. Another good store is I don't know if the gentleman still works there or not he makes that store awesome and goes above and beyond actually he does the same thing that these two people do at this store those two stores along with that one dude is at Morse road store as wonderful I went there a few times and he wasn't there they seem not knowledgeable on both types of phones android and iPhone not everybody has iPhones okay just let me tell you that your people need to know about both Android and iPhones to really help your customers out there's a couple stores that I went to the people that work there only know about iPhones and very little or no knowledge about Androids.that being said step up your game on that level. Other than that these two stores are awesome to go to!”
“My experience with IFixx was great. From the very beginning, I left a message and they called back quickly. I missed their call and had a message back from them. When we finally did get in touch with each other, they were very knowledgeable about what I needed. I made an appointment and I was leery of meeting at a shared office space that didn't have their name on the storefront but it worked out fine. They were right on time for the appointment. I had cracks in my screen so they replaced it. It's like a new phone! When the time came for me to pick my phone up, I had a very hard time finding a parking space downtown. That, coupled with the traffic caused me to be about 20 minutes late which really stressed me out. The rep waited patiently for me and was calm as a cucumber even though I was so stressed about being late. I'll definitely go back to IFixx with future phone problems!”
“The brother named Ty knows his business. Total respect. Very knowledgeable. The BEST PERSON YOU COULD EVER HAVE WORKING FOR YOU.SHOULD HAVE THIS BROTHER DOING YOUR COMMERCIALS.”
“Went in yesterday on a whim to trade in my phone and had the pleasure of working with Isaiah! He explained my options throughly, was super knowledgeable about all of the offers that were going on, and worked really hard to see if he could save me some money on our bill if he could! A great guy, if you need help at this branch, ask for Isaiah!”
“Mr. Mo and Mousa are an AMAZING team! I went in to their store and they were extremely professional and friendly. They took the time to assist me and answered my questions thoroughly. It's rare to find such competent and kind businessmen. If you want Cricket, go to their shop!”
“All three employees were very kind and respectful to us. My 4 year old asked a lot of questions and was treated with kindness and respect! She was allowed to color pictures on sticky notes and was given stickers by the staff. Wonderful customer service and great experience all the way around”
“Andrew Frank - you rock! We put off updating our phones because our last experience left us so frustrated, but Andrew was a true professional. He upgraded our phones, looked over our account to make sure everything was set up correctly so we'd be ready for our trip to Alaska. Thank you Andrew!”
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“I had a great experience at the Verizon Store. Leo was very courteous and helpful. I will always come to this Verizon Store because of their excellent service.
Thank you”