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“The manager at this store is fabulous!! He takes the time to make sure you are getting what you want, and he makes suggestions for other things. He will make sure you are getting the best deal available. I highly recommend this Verizon store!!”
“Brandon M was extremely professional and personal working with my entire family with phones and watches! Thank you Brandon!!!
I recommend him 1000%
His boss, Alex E, was also fantastic!”
“I had a laptop that wasn’t charging and I called … went in the next day they helped me figure out what I needed and the laptop is good to go. 5 stars .. much better than micro center !”
“My wife and I stopped in because my new iPhone wasn’t downloading properly. We got there 10 minutes till closing, but Megan stayed late to help us out. Talk about outstanding service! She was absolutely awesome!!!”
“I was very happy with the great customer service here. The person helping me and my boyfriend was very friendly and helpful. My boyfriend needed an upgrade from an iPhone 12 Pro Max, and the person was kind enough to walk him through every step of the process. He even helped set up his watch for him. Overall, it was a great experience, and I will definitely be coming back to this location.”
“Paul was so amazing! He was forth coming with all the fine print. He focused on our needs and not just making a sale. He actually took the time to hear and listen to our request. He's an expert and simplified everything. The fact that he was ble to assist us where we were, showed a great deal of customer service and commitment was fantastic. I've already referred a few people his way! Outstanding job Paul, and I couldn't have a had a better experience. He went above and beyond. You can truly feel the love, care, and support he brings you. Especially since we switch carriers. As you know change isn't always doable. Paul made it a hassle freee breeze, stress free, and a smooth process
Y'all are blessed to have him as a employee. Don't screw it up AT&T!”
“We spent several hours at AT&T in Willoughby, Ohio and Justin was an All-Star. He navigated my family of four through Transferring data sold us on some really nice upgrades and we are very pleased with his service. A definite asset to the company.”
“The young man working on Sunday was very kind and helpful! It was only his 5th day working there and he was the only one scheduled for that day! He was very professional and polite!!”
“My experience with Sales Agent Joe was great..He was helpful and told me if I need help with my new phone to feed free to come back to the store and they would kindly assist me.”
“I would like to leave a review for the Verizon store on Chagrin and Lee.
Majka provided some of the best customer service I have experienced in a very long time. He was incredibly helpful and patient while assisting my children and me with getting new phones. He went above and beyond to make sure we received the best discounts available, even taking the time to go into the system to check exactly what we qualified for and what we did not.
He was beyond helpful, caring, and compassionate, and truly made the entire experience stress-free. He helped us out tremendously, and it honestly meant a lot.
If anyone is eligible for a raise, recognition, or even an employee gift or gift card, Majka absolutely deserves it. He is 1000% one of the best employees Verizon has, and his customer service reflects that.
Thank you for employing such an outstanding team member.
I must also apologize because I know I am not spelling his name right but I’m sure iykyn .”
“So very thankful that I chose this location. The two workers this evening did everything they could to ensure myself and the others there tonight were satisfied customers. Verizon is a necessary evil in this life but these two employees made me feel that even for a brief moment there was a human component to this company still.”
“I had a very good experience today at the Mayfield store. Bryant who took care of me was patient and cool and helped the old guy (me ) . I feel good knowing I can go back if I need help in the future.”
“i stopped in, dropped my phone off with a short explanation of how the antenna stopped responding, but an alternate phone antenna worked fine. Estimated time 20-30 minutes, i stepped out for lunch nearby and it was ready when I came back. Way cheaper than getting a new cell phone!”
“I been with boost for 14-15 years, and every time I come into this store, they always help. I just met a great worker named Salem that showed me a lot af respect and helped me to the max. 10/10 if I could.”
“I was very fortunate to be the only customer in the store, that enabled the sales associate to spend time explaining the functions to me. He was very knowledgeable and helpful.”
“If I could give this place 10000000000 stars I would very professional and respectful I felt welcomed coming in the door I went to tones to get my screen fixed and they did a shitty job but I came here for my first time and they fixed my iPhone 14 Pro Max In a good matter of 30 minutes very fast and efficient I definitely recommend I got a screen protector and a cute case as well thank you guys for a good experience 10/10”
“I had an amazing experience upgrading my phone at this store. Asia was the associate that took care of me . She was super and efficient with the process, and transferring my data from old phone.I recommend this location for all your phone needs.”
“I've been meaning to do this review for a while. Several weeks ago I was at this location and had the pleasure of being taken care of by Richard. He was awesome. He was patient in helping me solve an issue I was having with my current phone and knowledgeable of Cricket's products and helped me upgrade to a phone that was perfect for my needs. I was silently considering leaving Cricket because of phone issues I had been having for a while, but after receiving such honest and wonderful customer service, I decided to stay with them a lil longer.?”
“Great service and the owner and staff at this location are very friendly and always ready to help you with any problems or questions you may have they always treat everyone with respect !!!”
“Quick, knowledgeable service people. Extremely clean store. Plenty of parking available in free parking lot. Approximately seven minutes from the highway 🛣 good location with other stores and dining within walking distance.”
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“I've been with cricket for several years now I'm from upstate New York new to the area Euclid Ohio Bishal, Sales Rep. Bosphorus gave great customer service thank you”