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“Nicole was super helpful with helping us with our move out. We have been a customer to this location for almost a year now but recently just got a new apartment where everything would fit. The facility was always clean and never had one issue with this location at all. If we ever need to put anything back in storage, we will definitely be using this location again because the customer service was truly amazing!”
“Jeff at the Shaker Heights location is extremely helpful and knowledgeable. He was an absolute hero helping me transfer my belongings from one unit to the next. So kind!”
“Working with jay was such a pleasure Let me begin by saying how EXTREMLY EASY it was to rent a unit took less than 10 minutes working with jay was the best expierence he knew exactly what size I needed I will always use extra space storage now and in the future go see jay he is so helpful thanks jay”
“Great experience, the Manager Paul was amazing with helping me find the best unit and also helped save money! Very clean place as well,
Thanks again!!”
“Best moving service around.
So great, I have been and will continue to be a repeat customer.
Friendly, prompt, professional, and swift but careful.
If I ever have to move again, they will be my only call.”
“Amy is the best! Very knowledgeable and made the experience quick and easy!
I encourage anyone with storage needs to confidently choose the Eastlake Store!
Jillian”
“The man I spoke with on the phone was sooo helpful. I paid online after ordering my unit and he called me within a few minutes to let me know the ins and outs. Also, he helped tie up any loose ends with the paperwork the online registration missed. I think this was my best experience ever renting a unit. Highly recommend.”
“Tom was very informative and nice! Gave me everything I needed before moving forward with my unit. The world needs more people like Tom with his amazing customer service!!”
“I was in need of a place to store my classic car. I reserved my storage unit online and the process was very easy. There was a lock on the floor inside the unit when I arrived. Unit was clean and ready for use.”
“Hello I would like to complement Charlie on her beautiful introduction and helping me to deal with my problem of getting another unit. I like her, her knowledge and her expertise as well as her positive attitude that made me very comfortable and asking questions to help get my problem solved. Thank you.”
“We use this strage and this is perfect and so clean and today “Miciah” helped and he is excellent , very speedy and organized so well. We really appreciate his work.”
“Mike was easy to deal with quick efficient keep in mind i am a storage unit buyer he was my 3rd stop this week and was the 2nd best that i had the pleasure of dealing with will definitely look for more units from his facility”
“Michael and Kathleen were EXTREMELY helpful with my storage needs. Kathleen even ran to another building to get carts to help me with my move. I ? this place. I wish I had found it sooner”
“I like the price for storage they price was lower than all the other storage I needed after 10x20 storage for my classic car and they was the only one with the best price and Nathan the sells rep was very helpful”
“At this point and time very pleased with manager “Porscha” and facility.
Very reasonable price with a clean and well maintained facility. At this time I recommend Extra Storage very highly if you need extra space they are the people to deal with for a long period of time. Price: per month very reasonable which is what drew me to them above all the other facilities. “Five star”.”
“Thanks for all the help Extra Storage Space in getting me through my move . I ended up with four storage units.The units are nice, clean, easy excess and nice four wheel carts to move boxes. Thanks again.”
“The lady at the front desk greeted me as soon as I walked in. She was very pleasant and nice ! Amber and von weren’t nice and helped me within the matter of seconds.”
“I stopped in to downsize my unit, I got right in and they were very helpful and friendly. Everything was done on line. After swapping units I discovered my lock did not fit. They were out in the property working but a quick call and they came in and helped me purchase a new lock. I’d recommend using Securcare Self Storage”
“Sian and Von are great people they were very helpful and professional they were truly amazing and understanding of my need and situation I will give them 10 stars god bless”
“As a Commercial Property Manager I have used a number of different facilities for storage purposes. Quay was not only professional, he took the time to understand what was needed and he was effective and efficient in meeting our expectations. We will definitely be a returning customer and will refer our colleagues. Thank you Quay for your assistance and guidance, much appreciated and valued.”
“Good place for the price. Just recently updated parking lot from stone to chipseal or low grade asphalt. No more dusty foot prints in my vehicles. That made me very happy. Customer service had always been excellent, although I haven't had to contact them very often in the two years I have been there.”
“They were awesome really. My mom had pneumonia and they were able to work around her. They put her bed in last so it was the first thing out of the truck. My mom was able to get into bed quickly and with no problems. We are truly thankful for Sparks!”
“My experience at this storage was great! I was able to look at the unit size and also got good advice on how I should store my things! Marsha was very helpful and polite. I would definitely recommend this location. If I could put 10 stars I would!”
“My wife and I have had our storage unit here for a couple years and never had any issues, the stuff here is always friendly, the storage units are vary Secure we have never been worried about any issues, jay will really work with you on things, its is a good place to store your belongings would highly recommend”
“Had a great moving experience with Sparks recently. Called about a month in advance to get a quote and moving date. They were definitely the most affordable. I was a little worried because sometimes you get what you pay for but this wasn't the case. There was concern about the moving date getting pushed back, but they were understanding and reassured me that they would work it out. Fortunately that didn't happen so they showed up right on time on moving day. They got straight to work and only stopped when there was heavy rain. We were out of the first house by 12:30pm and into the next house by 3:00pm. It was much quicker than I anticipated. All of the movers were friendly. Whatever they took apart, they put back together. We didn't have any major dents or anything from the move to the best of my knowledge. Some of my furniture had some small scuffs but I didn't make a big deal about wrapping it up. I have two boys - nothing in my house is that sacred. Overall, they were efficient, friendly, and got the job done so we didn't have to break our backs doing it all ourselves.”
“God Bless this business! 5 Star facility with great service and very clean. They will go out of their way to accommodate you, and for this I am well pleased! HIGHLY recommended!”
“I’ve rented a unit at this facility twice now, and I’ve been very impressed both times. Security and safety are clearly a top priority, which gives me great peace of mind. The manager, Pam, is fantastic—always professional, attentive, and quick to assist with any needs. She runs the facility efficiently and is clearly dedicated to keeping everything well-managed and secure. There are plenty of unit options to choose from, and the property is both safe and easily accessible. Highly recommend!”
“When it was time to rent space for an upcoming move, I knew this was the place to go based on past experience. Pricing is competitive and reasonable, and may have decreased from what I was paying 6 or 7 years ago. My interactions with the Property Manager, LouAnn, have been very positive and professional. My experience there has been first rate.”
“Jeff and Jennifer were excellent. This was my first time renting and I will certainly be back. It was a quick process, they were friendly, and the truck was in great condition.”
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“Staff was amazing went above and beyond to help me. Great communications. Renee Helped with whatever questions I may have had. She very honest hard working. Great customer service and pleasant to do business with.”