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“I just closed my first loan with Focus Financial, and I have to say I’m very pleased. The staff truly made it easy for me from start to finish and funded the loan without any issues, for this Focus Financial receives a 5 star rating.”
“Out of several Royal banks in the area I choose to come to this location for the STAFF. Friendly and quick to serve. Always a pleasant experience since I have to spend so much time there several times a week it is nice to be greeted by name and a friendly smile not just known as an account number. Thank you !!”
9:30AM - 4PM
418 Hazeldean Rd, Ottawa
Banks
“Great service from Ashley. Ashley should be sent to the other Kanata branches to give them training. I had an awful experience at the signature center branch. Everything the representative at the signature center couldn't do or made overly complicated, Ashley did in seconds. What a refreshing experience. I nearly left BMO after the signature center experience. Feel free to contact me for more details. Thank you Ashley! A++++”
“Sebastian B. really steps up to sort out any customer issues at CIBC, delivering surprisingly great service for a retail bank. He makes everything about banking smooth and easy. I highly recommend him as an advisor. I rarely post reviews about banks. I'm super glad he's there!”
“If you are looking for a financial institution with excellent products and services - I recommend Comtech! In particular, the customer experience is fantastic. Staff remember you as a person and are always helpful and empathetic. A great place to have your business account.”
“I have been charged for BMO performance plan 2 months in a row, so I decided to close my BMO accounts as I don't have money in them. The gentlemen Louie started to offer me different plans with 0 monthly cost, after realizing my actual need, he helped me close the chequing and saving accounts. It was a nice experience! Thanks Louie!”
9:30AM - 4PM
1450 Merivale Rd, Ottawa
Banks
“Sadikshya suggested a high interest savings account three months ago, and I have received excellent interest! I recently popped into the branch with my father, and she efficiently signed him up for the same account. Sadikshya is very efficient, knowledgeable and customer service oriented. I highly recommend her services and my 92-year old father was impressed as well!”
“A teller here gave me erroneous information on two occasions, the first cost me money for fees I was told I wouldn't incur, the second cost them my community association's account after embarrassing me in front of our board. However, two of their staff are super-helpful and accurate enough to make up for the rest - you'll quickly find out which ones if you deal here regularly!”
9:30AM - 4PM
2714 Alta Vista Dr, Ottawa
Banks
“Had a great experience with Ali & Fatima At this branch, they helped me with my mortgage renewals. They both worked hard on running the extra mile and getting me a great rate. Thank you for the exceptional service !!”
Closed
186 Bank St, Ottawa
Banks
“Scotiabank is really a wonderful place to do banking. The staff handle things in a professional manner and they give good customer service. God bless all the staff, and may you always have a wonderful day. Cheers. ?”
9AM - 4PM
585 Montréal Rd, Ottawa
Banks
“I am very please with the service I got at this branch . Mourad Abdelmonem help me resolve my problem after going to two other bank’s with no help…thank you for excellent service”
“Zi was the best bank teller I could have had. I went in on Wednesday extremely stressed out and she immediately calmed me and helped me fix the situation. She even called me the next day to let me know everything had worked out. She’s the best!!!”
“I visit this Alterna Branch every couple of months to make deposits into my account. I have always found the staff to be friendly and courteous. I feel valued as an Alterna client and I sense a personable, community-oriented atmosphere at this branch. I find this to be refreshing as far as banking institutions go.”
“I love coming to this branch, most of the business services you need can be done here that can take weeks at other branches. Helps to stop by and simply ask, worth the trip!”
“Staff very friendly and welcoming more than any other branch in Ottawa.
There might be long lines at some times but this branch is located at the heart of downtown area so its a normal thing.”
“My favourite Scotiabank in Ottawa! I have always had really good service here! The bankers are very helpful and friendly. This isn't the closet location to me but I still choose to go here because of the great service.”
“BMO have always exceeded my expectations while all my experiences dating back to the 1970's were positive. I would especially like to thank Miss Lisa Levac (Branch Manager) for her professionalism but also for her kindness after I had a death in my family. Scotiabank were so very rigid! Thanks Lisa! 5*****”
“I came in a little anxious and worried my problem wasn’t going to be solved but Xinyang and the management did everything they could. I’m so happy and very grateful they were able to help me!”
9:30AM - 4PM
2121 Carling Ave, Ottawa
Banks
“I had the pleasure of being served by Madame Melody, in fact it's our second service with her, she is just great, very helpful, welcoming, and above all very patient! Thank you very much for this wonderful service ?”
9:30AM - 4PM
2400 City Park Dr, Ottawa
Banks
“I would like to express my sincere gratitude to Mohamed Amine Tajiri to the bank employee for their exceptional service and professional, friendly manner. They were a model of professionalism and courteousness, providing assistance with kindness and attention. Thank you for your outstanding efforts and your continued commitment to customer satisfaction. I wish you continued success and prosperity.”
“Really satisfied with the welcome, the support was very quick, and the agent “Rayan” was very helpful and top notch, thank you again for the entire team at this branch”
“I would like to express my gratitude to Mr. Zhong, the young gentleman at the first office of this branch. A few days ago, I lost my bank card and came to this branch in a very anxious state. The line to the teller was long, he brought me to the office and helped me to call the BMO back office. He also kindly helped me resolve my questions regarding my TFSA and RRSP account. Because of this excellent experience, I am thinking of switching my main branch now. He’s truly an outstanding young man.???”
“Always a pleasure to go to this branch. I used to go to carlingwood but the one lady who was a greeter was just terrible. Made the other staff look bad. Glad I found this branch . Very friendly and polite.”
9:30AM - 4PM
2515 Bank St, Ottawa
Banks
“I hope they stay strong and standard compliant (it's still initial introduction) but I feel good about the branch because of the good energy of the younger generation operating the show.”
10AM - 3PM
110 Place d'Orléans Dr, Ottawa
Banks
“I came here to have my Debit Card PIN changed and the employee who was helping me was professional and courteous. This happened just before closing time and there was no lineup.”
“Very kind and generous customer associates.They had patience and a generous approach to providing me with excellent service.I would definitely recommend this branch.”
“Call in for help. I was told to figure out my problem myself. Going in for help not much better. Employee abrupt and wanted to get rid of me. Stating I have another appointment.”
“Honestly the best TD if not best BANK I’ve ever dealt with.
No matter if they think they can’t , they still try .
Every time I have good results .
Thanks for the effort and customer service.”
“Took almost an hour to complete my international cheque in euros because it was an unusual ask. But the employee's determination to complete this task was great and everything work out well.”
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“my name is Alves and I came in contact with Asma at alterna bank at billings brige. I found her to be very warm, accomodating and she has been willing to take the time to explain all my questions and concerns. I constantly go back to her because I enjoy the service . I would also recommend anyone who is looking for personal banking service to contact Alterna saving at Billings bridge .”