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“Everyone (Brayden, Jeremiah and Vinny) were extremely professional, friendly and super knowledgeable. They were able to solve my problems quickly and now my phone works again!”
“I needed to replace the screensaver on my phone because it had been scratched and I was having difficulty having it recognize me for security. The person I dealt with graciously and promptly replaced my screensaver.”
“JESSICA IS AMAZING!
Not only is she technically capable and professional, she is kind, compassionate, HONEST and Quick.
Excellent customer service and pricing.”
“Its been years since the last time I got a new phone and Tony was super helpful in discussing phone options and payments. I didn't feel rushed and I walked away with a really nice new Samsung ultra phone while also saving money! I will definitely be returning if I need anything else!”
“I recently visited the Att retail store, the one located inside of 99 ranch. I had a fantastic experience with their service. Eric was not only super knowledgeable but also incredibly friendly and helpful! Eric was very patient, took the time help me solving the problems, guided me through the available options, and ensured I got the best value for my money.I highly recommend this Att retail store for anyone looking for excellent service and knowledgeable staff! Kudos to the team for their outstanding customer service!!”
“The server that was provided by Anna was top notch, My kid’s screen looked like it had venom coming down on it. She was able to put a new screen, screen protector, and a cell phone case for a relatively inexpensive price. Highly recommend for any cell phone repairs.”
“very patiant and understanding, im disabled and dont always speake well. gave me what i needed and was very thorough in making sure i had all i needed
thank you javier”
“Alexandra installed my new screen and camera protectors better than I ever could have and was extremely polite. Also had great recommendations for a phone case for my 14 pro. Her manager Nate was a swell guy too.”
“Gage was instrumental in getting my AT&T operational after a very bad experience with Assurion. He went past sales & truely performed outstanding customer service. He walked me through the problems with Assurions multiple denials of my lost or stolen claim. He transferred my data from an old phone to my new refurbished Iphone. His cooperation allowed me to emerge from the worst insurance claim ever to having my AT&T service restored. My thanks to this outstanding young man.”
“We were extremely shocked by our cost of bill. I can't find my receipt to find the correct spelling, but Darell? the employee at the tanasbourne location that helped us, was an incredible customer service expert. He was calm and kind. Listened to our questions and concerns. Took the time to properly explain and break everything down for us so we had full understanding of the situation. He was quick and attentive while also giving us a full resolution to our situation. It was a great experience and he deserves a raise or promotion! The company is lucky to have an employee who provides the service he did.”
“Laura & Mason at WA SQ at&t gave excellent service were helpful & professional when upgrading our phones. Laura was very knowledgable and was able to solve an issue we had with data transfer. Thank you!”
“Nick was absolutely amazing !! He helped me for hours, helped me set up a new phone, help me transfer a phone data, got me all kinds of protection devices for my new phone, explained various cell phone plans for the rest of my family. I’m very difficult to deal with and I get frazzled easily and there’s so much information that he patiently worked with meet through the entire process. He is absolutely fabulous and incredible and needs to be promoted.”
“Had a complicated issue with my phone, so brought it in to see if someone could fix it. Well, fix it he did! Thank you to the very knowledgeable, Gage, at the AT&T store in Cedar Hills!!”
“They were superb! Provided a screen repair in 20 minutes with a market competitive rate, along with additional service free of charge! Strongly recommend this company, truly great services when I needed them. Thank you!”
“Joe was patient and very knowledgeable with a great attitude! He handled multiple customers in a timely manner. Definitely returning to him for all our future service needs. And their AC is working again so it’s nice and cool there now.”
“The store was busy and two employees were able to assist three of us at the same time. Jason helped me figure out what was the best option of a phone and what I needed. He did not try to sell me something I didn’t need. I highly suggest going to this location and ask for Jason. He will get you what you need, without extra fluff.”
“Love the guy at front counter! Always smiling, helpful, great customer service. Company isn't anything impressive, long time customers are treated worst then new customers and old existing customers aren't offered any new deal plans. Cricket overall is a crappy company. But love guy at that store”
“These guys rock, super polite and patient and never did I feel like I was being hustled. They try to work with you as much as they can. I came here because another cricket wanted to charge me an outrages price and then when I came here they said “yeah that guy was trying to get with extra bundles” best cricket experience I have ever had.”
“Carlos was swamped and people just kept pouring in but he kept it cool! Had a great sense of humor. Very personable and super helpful! Was told he had only been there for a couple months but he handled it so well and did everything he could to help everyone that was there! My mans deserves a pay bump some sloppy and a beer ?”
“Working with Michael was like having a member of my own family navigate the process of setting up a new account! His approach allowed us to easily get the information we needed and make a solid decision in switching from another carrier to AT&T. COULDN'T BE HAPPIER!!!!”
“I had a bad experience with one of the ATT stores in beaverton a couple of days ago. Stayed seated and only got up when asked about a case. All his answers were I needed to contact customer support to get it working saying they didn't do that there.
Went to the one in Hillsboro today. It was totally different experience. OSCAR greeted
me right away and did all that he could to get my phone going. There were a couple of things he couldn't though. All in all he did an outstanding job.”
“I just had a wonderful experience at this location. I have been having trouble with my voicemail for more than a year and a half. I tried calling Cricket, going into other locations and could not get the problem fixed. Anthony spent time with me, tried many different solutions, talked with me to fully understand the problem and fixed it! While we were waiting, he also let me know how I could save money on a better plan. Overall, he was wonderful, I highly recommend this location!!”
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“Julie gave excellent customer service and was able to answer all of our questions, definitely a great location will be back if we have anything new come up in the future.”