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“Brayden was an absolute pleasure. He handled everything with getting me a new phone. I will recommend all of my friends and family to come here. Best experience in a phone store.”
“So much gratitude for Cellairis! My iPhone practically snapped in half and was somewhat working but the screen was completely out of commission. It was devastating to find out that I had been paying for iCloud and it hadn’t been backing up my phone at all… just 600k text messages. I had memories in there from my family member who passed away years ago that I really wanted back. I spent a week trying to find anyone to help me. Apple, Geek Squad… all turned me away. However, both of them said I need to find someone to repair the screen temporarily to get my iPhone backed up. Cellairis was the only one! And at a fraction of the price that geek squad & apple had thought I’d be charged. All done in 20 minutes, too. Literally less time than it took me to drive out there!
Thank you Igor saving my irreplaceable memories, and I’ll be sure to really make sure they’re backed up this time around.”
“Excellent customer service and outstanding help with all my phone problems! Sophia and Aaron are extremely informed, knowledgeable and super nice to all the customers! My difficult copying problem was solved in a super short time! Wow!! Both employees have great personalities and exceptional training!”
“After having a sub-par experience at the 185th Cricket store Mr Hong in Hillcrest made my next expiernce soooo much better. JOHAN KEPT ME A LIFELONG CRICKET CUSTOMER NOW.THANK YOU SO MUCH.”
“brought my 3DS for what we thought was a screen replacement. he let me know he’d never worked on a DS before, but still took the time to figure it out. it turned out a different part was needed, which is why it took about a month. he was very kind and communicative about the parts and kept me updated the whole time. i was nervous, but everything works perfectly now! so thankful to have it back, and i definitely will come back if needed. thank you!!!”
“I recently visited the Att retail store, the one located inside of 99 ranch. I had a fantastic experience with their service. Eric was not only super knowledgeable but also incredibly friendly and helpful! Eric was very patient, took the time help me solving the problems, guided me through the available options, and ensured I got the best value for my money.I highly recommend this Att retail store for anyone looking for excellent service and knowledgeable staff! Kudos to the team for their outstanding customer service!!”
“Went in to start a new phone plan with my spouse. One previous line was coming from Verizon and one from AT&T already. Carley was incredibly helpful getting us all taken care of. Made wonderful recommendations for phones, service and protection plans. Earlier in the day we had chatted with an AT&T rep at a kiosk in another store about swapping but could tell the difference in knowledge and expertise when we sat down with Carley. 10/10 would do it again and send anyone thinking of switching her way”
“I went into the store to purchase a phone for my elderly mother. Drea and Alexis went above and beyond to help me set everything up and provide helpful information. Drea found a promotion for a free screen protector and charger in the store and Alexis ported over all of my mother's information and even applied the screen protector for me. I was blown away by the high level of service and highly recommend them. They are true treasures!”
“Austin/AJ was very helpful as I set up my new phone and service plan!! Had issues with my previous provider and he helped me resolve them and get everything changed over.”
“Collin was such a big help. He went above and beyond to help us with our issues. We are traveling from Arkansas, and everything was fast, simple, and seamless. Could not be more happy with our experience at this store!!”
“Carlos and crew transferred my husband’s account to Cricket. Other co was gruesome to leave. Best service is with Carlos at Cricket. Do NOT go anywhere else. Thank you, Carlos!!!”
“Best experience I’ve ever had at any AT&T store! And I’ve been a customer of theirs for over 20 years. Laura Porter was so helpful and knowledgeable. She made the process smooth and explained everything clearly so as to make sure I always understood. Thank you so much Laura!”
“Elvia was fantastic, easily the best customer service rep I’ve ever worked with at AT&T. She was efficient, knowledgeable, and genuinely focused on helping us find the best option for our needs.
Within 30 minutes, she had walked us through multiple plan scenarios and even pulled out her own calculator to carefully compare feature differences and pricing. Thanks to her attention to detail, we were able to keep the exact same plan but actually lower our monthly cost based on how she structured the options.
We walked out feeling confident and taken care of. I grabbed her card and will absolutely be going back to work with her again. Thank you, Elvia. I would highly recommend this store to anyone looking for honest, thoughtful service.”
“Noah was immensely helpful in assisting me with transferring from a business to a consumer account. He showed incredible patience and understanding as he worked with the business team. Noah also advocated for me to be credited for a line that someone on the Business account team had added without my permission. Very grateful for his genuine care throughout this process!”
“It’s not often that upgrading your phone feels easy, but this visit was stress free. Excellent customer service from someone who clearly cares about doing a great job. Thanks to Jason for making the process effortless!”
“Javier is always awesome we really appreciate you and your hard work and help with everything which was a lot and he was all alone and on a weekend doors just opened and he was still able to help others until the next employee came it was the fastest time in 20 years that he was able to do everything so very thankful absolutely recommend this store if you have patience tea hee Gracias por todo!”
“My Mom has an AT&T plan and her phone couldn't send texts. It was either the SIM card or the phone. Arman helped us and quickly identified the issue as a worn SIM Card. That took care of the issue, and allows her to take some time when choosing a new phone. I was extremely pleased by the service we received, and would have no issues doing business with Arman at this store”
“Carley was by far the most helpful associate I have ever had the pleasure of working with at this store. She is very friendly, knowledgable, and dedicated to making sure that you are fully satisified by the end of your visit. She reminds me so much of my late wife that I constantly have to stop myself from coming into this location just to talk to her. Sometimes I will just sit in the parking lot and gaze through the window for a couple of hours and the associates don't seem to mind which I also appreciate. I would highly recommend this location and their very helpful staff but I espically recommend Carley!!”
“Went to the Sherwood store with a phone problem and Derrick solved it in less than two minutes! We asked some other questions about our current subscription and he provided us with answers and great customer service. One of the reasons I've had Verizon for 30 plus years. Thanks, Derrick!”
“We went in for a broken phone..he went above and beyond to help us..He has excellent customer service.i Would recommend him anytime..He gave me a really good deal with a new phone..”
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“Val was great! She helped me with my phone issues and was very very nice. The place was really clean and smelled great, definitely recommend this store! 10/10 😊😊😊”