The Xfinity Store by Comcast Branded Partner located at 4124 SE 82nd Ave in Portland, OR offers a wide range of Xfinity services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this store.
The store is known for its good atmosphere and knowledgeable, helpful staff. Customers have reported receiving excellent customer service, with one reviewer praising the representative, Sol, for helping them find a great bundled deal that saved them a lot of money. Another reviewer, Destiny, was also praised for her exceptional service and for dealing with difficult situations involving other employees in a professional manner.
While the majority of reviews are positive, there have been some negative experiences. One customer had a frustrating time trying to return a storm-ready device, but the staff at this store were able to resolve the issue after the customer had difficulties at another Xfinity location. Another customer had a mixed experience, with some employees being unhelpful and judgmental, but the store manager and one representative, Destiny, were able to turn the situation around and provide excellent service.
Overall, the Xfinity Store by Comcast Branded Partner in Portland, OR seems to be a reliable and customer-focused location, with a team that is generally knowledgeable, helpful, and able to handle stressful situations with professionalism.
I went in to pick up a router, got to sit with the store manager and WOW they were so helpful from beginning to end! Truly the experience you hope to get whenever you go anywhere for help, thank you for being so friendly and giving the best support !!
September 2026
Returned my equipment but no receipt available... Weird.
May 2026
This visit on this location was by far the easiest interaction I have ever had with xfinity. Almost surreal given the nature of the corp. I was truly happily shocked. Bravo, for a change.
